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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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Best prices out there, hoping there's no issues with the airline
Service was great! Very easy and helpful would greatly recommend to other students in need of cheap flights when they need to travel. Overall great experience!
Every time I have used Student Universe to purchase my airline tickets, the experience has been faultless. If there are any problems with the airlines, they explain/resolve as soon as possible.
The ticket price was excellent. The ticket purchase was easy and streamline.
I used three times and I am happy with the service
Fast and easy transaction, loved how easy it was the input ur details and checkout
Student Universe does a great job showcasing affordable options without compromising optimal routes!
Wow! So wonderful and cheap! I was so stressed about buying flights for my study abroad but was lulled to queen-dom by this website. Amaze!
Price was good, plus enabled me to pack Swiss flights that are not sold as a package on Swiss website.
The interface is a bit confusing when using the flexible dates.
Also it take a while for the airlines to recognize the booking
Quick and easy, but too many add on solicitations
The prices you find on student universe couldn't get any lower. I managed to found a roup trip from us to India for just 550$ it's a steal deal.
This is awesome! We are truly happy for you. Have a wonderful trip, Hari!
It was first experience with them and I can say they are the best in caring about the customer
Booking went smooth. Decent pricing. Now we shall see how the flight goes :)
I've been using StudentUniverse since I was a student! It's a great website, great rates and customer service!
Very simple and straightforward website display, with various options and a smart filtering system
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!