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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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My experience has been smooth and clear so far. I am happy with my flight on Lufthansa. I think that's a strong company.
Ok it is just fine, but it should allow the parents to do the same.
It was easy to book my flight to Oslo. It would booking using again on another trip.
It was my first time and it was Ok. I do not have time to write 50 works. Thanks
Dealing with online travel agencies comes with challenges once the booking is completed. For my first experience with StudentUniverse, I was very positively impressed with the answering time after sending questions. A clear difference with other OTAs.
Was very easy to make my reservation. Will use this going forward.
Very easy, thank you! Will recommend to friends. Every student should decide to use the great website that is Student Universe. Very helpful for booking great flights and great travel.
I was EASILY able to find everything I was looking for, at a price that was very aligned with my situation as a student.
Amazing how much money I saved and how easy it was, just wish there was more info about transferring tickets to airline accounts.
It was fairly easy to book my flight on your website. I was sent to you by Google Flights, as I was doing a multi-city air travel to Europe. It all went well. Thank you!
I'm extremely grateful for the amount of money I've been able to save for flights however the first time I booked a flight I wasted around $60 by choosing to pay for my seats through the app instead of when I checked in. I ended up getting stuck in the leftover middle seats so I wouldn't bother trying to pick seats in the app. Other than that I would definitely recommend and have recommended this to my other friends in college.
Definitely cheap tickets for sure. Highly recommended to most people
Easy to book Flight tickets. I will recommend highly to my family and friends.
I had a good experience except for the fact that I got charged twice, but I am not sure if this is normal.
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The experience was well because my trip was confirmed and going well so far.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!