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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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The site offered good airline for the best price around
I got my flight for a tad cheaper and the website was very easy to navigate!
Easily booked at cheaper price. It was a great experience tobook a flight with student universe.
The app/website is extremely easy to navigate, and great discounts offered by Student Universe have helped me book a super affordable trip!
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I had a really good experience. He student discounts are so helpful. I checked the airline website and it was like almost 300 more than student universe for the same airline so that was really nice, getting all these deals so students are also able to travel the world.
Got problem about payment but i could fix it, how ever i had to contact bank by myself
Great service awesome and excited about my trip thanks guys
Student Universe reached out to me when I was having trouble booking a flight so we found the solution to my problem right away!
Great site. Easy to book. Great prices. I will recommend
It was good but they ask so many documents before confirming the ticket.
Student Universe consistently provides cheap prices! Booking was a breeze, you just have to wait a day or two for the airline to send you a confirmation email.
Easy process to have my flight booked. Got my confirmation a few days later but complete my flight quickly
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I needed to book some details of my trip to Ireland and used Student Universe, it was easy and finished very easily in a few minutes website was great Thanks
Perfect, great service. Made my service smooth and easy. Will be using this service again
First to book didn't work but second did. Got confirmation from airlines in mail
I was able to purchase my ticket at a $90 discount using the StudentUniverse platform.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.