Overview
StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
ALL THEY DO IS TAKE YOUR MONEY and there are charges they don't tell you about that you get charged. I will NEVER book, i'm trying to make it clear to everyone not to book with this company cheaper to book from airline!
Great prices and easy to book! As a college student being able to find cheap tickets to go back home is amazing.
It was good and i got a lot of help and my booking is perfect and cheap
Had to call a few times and was always treated very well. Worked with me and my friend when we had a timing issue
Love that student universe is trying to give young folks more opportunities to travel affordably. It's a quirky site, though. It took several tries for reservations to confirm for no good reason.
Nice and easy booking process which led me to book my first flight.
I think it's good. I can easily find the best flight, it would be better if you can do multiple flights checking at the same time.
I saved around $120 using StudentUniverse instead of booking directly through the airline. The site was really easy to use as well!
Thanks for the kind review! We're thrilled that you saved $120 with us, and we hope we could help you travel to more places with less budget.^_^ Feel free to let us know if you have any questions. Have a great trip!
Service was good until they decided to send me a review and say it was a confirmation number which is why I'm only giving them four stars they should say please fill out a brief survey
Flights are in time.
Cabin Crews are well behaved and helpful.
Though Seat was not selected, got an eile seat comfortable.
I have enjoyed using StudentUniverse to book the flights I have made this year. My favorite feature is the Flexible search option, because that helps me choose the best price for travelling!
I really appreciate the good deal from this website. Other friends and family members have told me to book this flight using this website as they had previously had a great experience.
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
I had an emergency and needed to change my flight. They had no allowances for this. And the man I dealt with on the liken was quite rude. Not helpful at all.
Hi there,
We're sorry you had a negative experience. However, if you purchased a non-refundable ticket, there will be change/cancellation fees. These fees are standard across the travel industry. Please let us know if there's anything else we can do for you.
It was a great experience! Found the ticket I needed for way cheaper than the airlines main site! I didn't have any problems with getting the information and I'd recommend this site
Its a very simple process process to choose flights and it shows you reasonably priced options.
Haven't gotten on the plane yet so I can't tell how the whole process will go.
I was very impressed with how easy it was to book a trip. As a college student I like to check my rates and this made flying internationally very simple and less expensive
"What are my legal rights for obtaining cash refunds from trips cancelled due to COVID?
When you purchase an airline ticket, you agree to certain terms and conditions set by the airline, and if purchased through us, StudentUniverse..."
Booked a ticket has a Transferring between HND and Narita but Japan doesnt allow tranfer.
Called Studenuniver they answer very simple to me that " this ticket are eligible for refund / change".
They confirm the ticket still valid, so we came to the airport but the airport cancelled our ticket and left us at the airport after 1 domestic transit.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Megan, what charges are you referring to that you were not told about?