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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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Indiana
1 review
0 helpful votes
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Very Happy
March 19, 2023

I love you guys. I literally saved $430 dollars booking this way, and was able to get a direct flight. I cut my travel time down by about 5 hours from the original flight I was looking at on google.

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
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Venice to Bali
March 9, 2024

The entire process was so user friendly! Thank you! It took away a lot of the anxiety I had for booking a flight that matched my needs, travel time, layover time and price!

Date of experience: March 9, 2024
Kentucky
1 review
0 helpful votes
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Cheap and fast
October 18, 2022

Student Universe allows for a great user experience, as categories like cheap, fast, and other are broken down for customers to choose what is most important to them for the flight.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Europe trip
May 26, 2023

It's easy to book a trip, and flights seems only available on this site, but not others. However, not sure why it takes a week or so to get the e-tickets.

Date of experience: May 26, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi, thanks for the feedback. In most cases, e-ticket numbers will be available within 24 hours of booking, however, there are times when it takes longer than that depending on the airlines. You could always contact us and we would help facilitate the process by communicating with the airlines.

Texas
1 review
0 helpful votes
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Convenient and Affordable
May 17, 2023

The process of booking with StudentUniverse was very easy and helps when prices are affordable. They even check in with you to make sure you've received all of your booking information.

Date of experience: May 17, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Alabama
1 review
0 helpful votes
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Awesome
July 31, 2024

It was great, easy to book and found a cheaper deal…and the helpline was quick and easy too

Date of experience: July 21, 2024
Michigan
1 review
0 helpful votes
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I felt that I got a pretty good deal on my ticket, especially considering that I got extra insurance. Also, the website was pretty user friendly overall.

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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The best christmas gift
December 6, 2023

Student universe provides amazing deals for students and allows them to have amazing experiences and trips home while still working on degrees! Would %100 recommend.

Date of experience: December 6, 2023
Texas
1 review
0 helpful votes
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Easy to use
April 20, 2024

I struggled to find a good and affordable booking service until I found student universe. I was hesitant at first, but it ended up being a pretty good company

Date of experience: April 10, 2024
Oregon
1 review
0 helpful votes
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Easy Online Booking
April 25, 2024

Was quick and easy. I went through kayak.com and it took me to this site once I chose my flight. Hopefully the travel goes as easily as this booking was online.

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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This feedback will be published on StudentUniverse's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.

Date of experience: November 2, 2023
Georgia
1 review
1 helpful vote
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Very good service for students. Every higher studies aspirants should choose this option as they are cheap, provide good service and facilities to go with.

Date of experience: September 13, 2018
Viet Nam
1 review
0 helpful votes
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Overally good
July 31, 2024

My experience is overall good, I do not have any complaints for the process

Date of experience: July 21, 2024
Ohio
1 review
0 helpful votes
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Great web site
June 30, 2024

Great experiences in booking the airline tickets wishing the actual experience in traveling will be the same

Date of experience: June 20, 2024
West Virginia
1 review
0 helpful votes
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Promising so far
May 1, 2024

Good so far, we will see after the flight as I am flying in two weeks and I have never used studentuniverse before. I have seen mixed reviews but so far so good

Date of experience: April 21, 2024
New Jersey
1 review
3 helpful votes
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I booked a united airline ticket with them and tried to cancel it within 24 hours. But their website is super crappy and uninformative. I couldn't find the cancellation button in the itinerary page. So I went to the united airline to cancel the ticket. After two days, UA canceled my ticket but didn't refund me since I booked with studentuniverse.com. I called studentuniverse.com for refund and they declined my request saying that it has already been over 24 hours. Holy, sxxxt. I was very annoyed by their service. They canceled my ticket and wouldn't refund me. The student universe didn't clearly instruct the customer about the cancellation procedure and they won't pay for their fault. I'm very upset with their service. Do not book with student universe if you can!

Date of experience: April 23, 2018
Rachel B. StudentUniverse Rep
over a year old

Hi there,
We're sorry you had a negative experience and that the cancellation process was confusing for you. However, our 24-hour free cancellation rule is strictly enforced. Our customer service team is always available and there are multiple ways to contact us. They could have assisted you with changing or cancelling your flight within that 24-hour window. We hope you'll give us another chance in the future. Please let us know if there's anything else we can do to help.
Thanks,
StudentUniverse

California
1 review
0 helpful votes
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Super cheap easy to use
June 25, 2024

You will absolutely get burned if you miss your flight but honestly, that's on you. Great website offering affordable flights!

Date of experience: June 15, 2024
New Jersey
1 review
0 helpful votes
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I love this website
October 18, 2018

I am a college student and I studied abroad in Europe this summer. I bought the tickets through Student Universe so cheap that I could afford to travel to 4 other countries in Europe, including Switzerland, Spain, France, and Germany. Now, if I want to travel, Student Universe is the first website I check to buy my flight tickets. I love Student Universe!

Date of experience: October 17, 2018
Germany
1 review
0 helpful votes
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It's ok
July 25, 2024

It's ok, i find what i needed for a good price, anything more do say

Date of experience: July 15, 2024
Texas
1 review
0 helpful votes
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Good n Easy
May 8, 2023

I open my phone and you're in my DMs
Why do you think that it's cute to be creepy?
You call me dude and then ask me to peg you
Burnt-out dude, you look like you're 60
I don't know why you text me
I don't even look sexy
Plus I'm $#*!ing married

Date of experience: May 8, 2023
Taylor T. StudentUniverse Rep
over a year old

So say cheese
Take a picture for me (cuz I'm traveling)
So say please
And you can take it (our discounts) for free
So say cheese
Take a picture for me (cuz I'm on vacay)
Say please
And you can take it (our exclusive membership) for free