StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Will continue in future with student universe,
It was little bit late, but they resolve an will refer to my family and friends
You get quick and frequent communication from StudentUniverse!
The only potential drawback seems to be the costs of cancellation even within 24 hours
It was very easy for me to find and book the flights that I was looking for. I also got the tickets for 150$ cheaper.
Positive overall experience. The site is smooth and responsive and the deals are great.
Fast, convenient service, supporting students at a reasonable cost
It was very easy to book the ticket and a good price.
It was really solid, I found a good deal for a good price
Easy peezy. Like a breeze…. Being able to input my information and look for slights was amazing. The site is easy to navigate.
The booking process was straightforward and the discounts are significant. Great service!
Low price, it has the cheapest price compared to all my previous tickets.
Easy to navigate the site, find what I need and at excellent prices
Thanks for the help on the booking. I have received my new booking confirmation.
This website simplifies the purchasing and searching experience and is good for new users.
Got the ticket in 24 hours. Raised a ticket on the website though and it went all smooth and prompt.
Was quick and easy. I went through kayak.com and it took me to this site once I chose my flight. Hopefully the travel goes as easily as this booking was online.
Great experience working with you but when will I get my ticket?
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!