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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

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7,001 reviews
How would you rate StudentUniverse?
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North Carolina
1 review
0 helpful votes
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Helpful
September 5, 2024

StudentUniverse was able to really help discount the price of my plane ticket, and it was so easy to book!

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Great Prices and Reliable
May 16, 2024

This is an absolutely fantastic way for students to get lower price tickets. The entire process was quick and easy, I ordered my ticket last week and I already have my ticket and my airlines app. It is absolutely fantastic, and the deals that they have with prime student make it even better.

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
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Easy
September 26, 2024

Easy booking, step by step was a smooth process, affordable pricing for world wide traveling

Date of experience: September 16, 2024
India
1 review
0 helpful votes
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G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me

Date of experience: June 18, 2024
New Hampshire
1 review
0 helpful votes
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Got the tickets at a very reasonable price
September 30, 2024

Got the tickets at a very reasonable price. Thank you Student Universe

Date of experience: September 20, 2024
Massachusetts
1 review
0 helpful votes
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The process was simply eacy and straightforward
September 30, 2024

The experience in making this reservation cannot be easier

Date of experience: September 20, 2024
India
1 review
0 helpful votes
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It was a good user experience.
September 30, 2024

I booked my flight for the very first time and did not have to take help.

Date of experience: September 20, 2024
Minnesota
1 review
0 helpful votes
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Nice
September 30, 2024

It was good experience booking lets see with the flight as its next week

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Hidden Gem in Student Universe
April 14, 2024

I have many time been amazed at the service provided by Student Universe, and I'm not a student! I'm just a hard working person who sometimes needs to travel at the best value for my money and time again I've found results and excellence through this platform and service. When I did have a glitch, I called in directly and promptly had a living person to help me, she was kind and knowledgeable and able to resolve my problem. I have told many about Student Universe and will continue to do so. Thank You so much!

Date of experience: April 4, 2024
India
2 reviews
0 helpful votes
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Fast and efficient booking
May 7, 2024

It was a smooth experience for me. I had used Student Universe before multiple times and they are one of the best 3rd party websites for booking flights, offering considerable discounts for students. I have had pleasant experiences on pretty much all of bookings I have made, barring maybe one. I would totally recommend Student Universe to other people.

Date of experience: April 26, 2024
Illinois
1 review
0 helpful votes
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My flight home from Europe was lost by student universe and I had to book a last minute flight home for way more money. Not worth the risk of them "losing" your reservation. Calling the airline doesn't help because they just direct you to the unhelpful student universe reps.

Date of experience: December 26, 2023
Massachusetts
1 review
0 helpful votes
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Great service
May 15, 2024

Student Universe is my first choice for looking at travel options when I need to travel (only wish that my student budget allowed me to travel for fun). This was the first time that I'd ever experienced an issue in 8 years of using Student Universe with booking, and it was quickly resolved with a phone call. So long as I'm a student, Student Universe will continue to get my business.

Date of experience: May 5, 2024
Georgia
1 review
0 helpful votes
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Very reasonable prices.
September 27, 2024

Easy to book tickets. The fare is cheaper than majority of the booking websites.

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
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Comfirmation Recieved
September 29, 2024

Really good and straightforward and very helpful, it was accessible too

Date of experience: September 19, 2024
District of Columbia
1 review
0 helpful votes
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Great stuff!
September 28, 2024

App didn't work, but the place it redirected me to work out great.

Date of experience: September 18, 2024
Poland
1 review
0 helpful votes
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Thank you
September 28, 2024

I am very happy with my trip, thank you for confirming my order.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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My issue is that this website was not upfront with their booking fees. They offered the supposedly least booking price to get you hooked but after finalizing the booking, you'll realize that you have to pay other options such as seat selection and luggage fees. This company has deceiving business practices that will deter them from getting repeat customers. They even tried to defensively respond to my objective review instead of offering a resolution which made my customer experience worse.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2024
Taylor T. StudentUniverse Rep
over a year old

Hi Donna, we display baggage info at the flight search result page and you can click the fare type to view it before you add the flight to cart. We follow the airlines' policy in terms of baggage allowance. Seat selection is not mandatory and you can always skip it before you finalize the payment.

AE
1 review
0 helpful votes
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Great price, experience and service
April 6, 2024

I came across this website via a search engine, the booking process was so simple, price was the best I could find and confirmation received straight away. I had an issue with the reservation (my fault) which was resolved by the team over the phone immediately - so helpful! Will be my booking method of choice moving forward. Well done guys!

Date of experience: March 27, 2024
Washington
1 review
0 helpful votes
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The app is not very confortable to use
September 29, 2024

The experience was not very satisfied because very interrupted by finding the right tickets

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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The representative is very helpful
August 24, 2024

I enjoyed my experience. The representative spoke clearly and explained to me all the information.

Date of experience: August 14, 2024