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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
108
value
105
shipping
58
returns
74
quality
92
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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Minnesota
1 review
0 helpful votes
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Great deal
April 18, 2024

Got a great deal on a one way ticket - almost 100$ cheaper than the next best option.

Date of experience: April 8, 2024
Minnesota
1 review
0 helpful votes
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All went fine with my ticket.
May 25, 2024

All went fine with my experience. Here are some more characters to reach fifty.

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
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Good
May 25, 2024

The booking process was fast and efficient. I really had an easy time with Student Universe.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Very convenient
May 25, 2024

It was a good experience using Student universe great options for the users pick.

Date of experience: May 15, 2024
Massachusetts
1 review
0 helpful votes
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Nice and simple
May 19, 2024

It was good and simple, I'm quite glad and satisfied with the bookings

Date of experience: May 9, 2024
Canada
1 review
0 helpful votes
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Best service
May 19, 2024

I got the flight ticket with cheaper price in comparison with other websites.

Date of experience: May 9, 2024
Massachusetts
1 review
0 helpful votes
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Great
May 23, 2024

Like the way the business is done and the price. Please, keep it up

Date of experience: May 13, 2024
Colorado
1 review
0 helpful votes
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Easy to navigate but slow processing
May 24, 2024

I found available flights easily but the processing time for everything was a little slow.

Date of experience: May 14, 2024
Kyrgyzstan
1 review
0 helpful votes
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Great
May 24, 2024

Great site, all is easy, thanks a lot keep doing the same

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Great!
May 24, 2024

Very easy process and friendly prices, great for people with limited budget

Date of experience: May 14, 2024
Wisconsin
1 review
0 helpful votes
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Booked!
May 22, 2024

Booked my flight quick and easy and at a great rate!

Date of experience: May 12, 2024
Illinois
1 review
0 helpful votes
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Great customer service!
January 10, 2023

There was an issue with my booking and when I called I was helped quickly and the person I spoke to was very kind and accommodating!

Date of experience: January 10, 2023
California
1 review
0 helpful votes
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Good
May 8, 2024

Good and well organized thank you! It is the words to satisfying the length requirement

Date of experience: April 28, 2024
Arizona
1 review
0 helpful votes
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Why the overcharge? :(
May 18, 2024

I was charged 317, but actually $330 was debited from my checking account!:(😱

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
Taylor T. StudentUniverse Rep
12 months ago

Hi, the cashback/promo discount would be refunded as a separate transaction. If you have not seen it in your bank statement, feel free to contact us. Thanks.

California
1 review
0 helpful votes
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Nice!
May 18, 2024

The service was very simple and provided me the cheapest option to Greece

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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First time experience
May 23, 2024

Everything is good when it comes to booking flight and clear information.

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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It was easy
May 23, 2024

It was wonderful experience super easy and great rates

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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It's ok
May 23, 2024

Cancellation terms are onerous. A little more flexibility would be nice.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Taylor T. StudentUniverse Rep
11 months ago

Hi Colette, sorry you felt that way. We follow the airlines' policies in terms of change and cancellation. We understand that some fare types come with very restritive terms, so we provide a series of add-ons (e.g. 48/72/96 hrs risk free cancellation) to help alleviate our customers' anxiety. Feel free to contact us if you have any questions. Thanks!

Texas
1 review
0 helpful votes
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Constant Searching
April 13, 2024

Spent a lot of time looking at different airports and dates and this website made it easy.

Date of experience: April 3, 2024
California
2 reviews
0 helpful votes
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Satisfied with my order
May 10, 2023

I was satisfied with my experience on Student Universe, and I'd purchase something from there again.

Date of experience: May 10, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!