Steam

Steam offers no way to reach someone to correspond with customer service. Something you should be aware of before purchasing products through them. Per my attached photo, there was a reply from Valve, however, I was at Steam's online help page when I sent my request for help. I sent the request two different times on Steam's home page, only to get the same empty reply back. A week went by, no replies from anyone at Steam.

The site is misleadingly titled SteamGames.com, implying a connection to SteamPowered.com (which is famous for the Steam launcher), and this page does redirect to that page, but they are not actually the same thing.
SteamGames.com is a fraud which steals money from random cards. It stole $50 from my mother.
SteamPowered.com is a game store & library. It is where I bought Skyrim.

Steam has games that i purchased where a download of a third party platform was needed and also the creation of a third party account there by creating more crap for identity thiefs to find.

Steam scammed me in that way more than once. I am using Steam and with some games a third party installed and platform is running in the back ground too. It's bad enough Steam uses a bunch on steam.exe processes in the task manager.

#HAGAYYY

You MUST use the client to access your games. I've seen many Linux (I have Ubuntu 22.04) reviewers state lack of client viability, and my own experience will verify that. Granted, there are so many configurations for computers, it is difficult to know all possibilities of issues. After 3 days of no access to the game I bought through my browser, I asked for and received a refund, and REQUESTED termination of my account. I will NEVER go to steampowered.com while I DON't need a client on GOG.com to download a game into my computer.

Woke up this morning to 4 charges of $105.99 with one of the charges credited back! My Steam acct does not have any of my bank info so no idea how my credentials got stolen. I have never even used it! Now I have to wait until my bank refunds me and I also have to wait for my new debit card in the mail since now my bank no longer issues temporary cards. Going to check into the connection that someone here suggested between having an Experian recently opened and this breach of my account.

It's not bad, but it would be better to make discounts more often than twice per year. Really not always can get to the PC because of travelling

I've been a user of steam for over 10 years and during this whole time I have never had a complaint with them. They have great refund policies, platform features and prices. In all honesty if I was rich I would donate money to steam for how much they have done for the PC platform, making it an option for people like me to finally leave console. THANK YOU GABEN!

I hope to see many other programmes!

I'm logged in already, so obviously I know my username and password. I go to purchase a game and after I've paid for it, it asks for username and password again so I can download it. It then says my login credentials aren't valid (I'm already logged in). Customer support is a robotic farce. NO support whatsoever. Stay away. After 6 attempts of resolving the problem, I deleted it. Absolutely no consideration for the end customer's experience.

If you buy pc games, then you know steam is the premier place to purchase. They have the best selection of games, and they have some of the best prices on the internet, especially during a sale. It doesn't have the best user experience but it is simple enough to use.

Steam always have BETA games on their launcher that never make it to release. So you purchase a game that is in development and it shut downs in 30 days. You just wasted your money. Steam does not refund you the money back because you pass a hourly threshold of gameplay.

Do not bother with Steam or any games on Steam. If a game developer uses both a standalone launcher and Steam, go with their standalone. You will save yourself from getting headaches trying to get into the game.

So a few days ago I tried to purchase a bundle before the fall sale ended, but ran into issues as I could not get the bundle to add to my cart it would only offer the purchase as a gift option.
I was trying to buy the counterstrike bundle but it would not add as I already have the free version of csgo in my library. At first I thought this was some sort of glitch on my mobile app so I restarted the app still nothing I attempted to figure out how to remove the free version as I thought maybe that was the issue but was unable to figure it out how to on the app.

I've had demos of other titles before or other free versions and have not needed to remove them in order to upgrade to the full game or purchase the full game so naturally being that these are valve products and steam is a valve owned company youd expect them to have it worked out so people don't run into these issues, and to ice the cake without removing the free version I can add csgo to my cart and proceed to check out without receiving the product already owned or in library notification on the cart screen. Yet when I try to add the bundle i can't because it claims csgo is in my library. I mean yes I could have just bought the game by itself as it would add to the cart but when csgo was on sale for $8.47 and the bundle of all 3 counterstrike games was on sale for $8.29 it seems kind of illogical to pay more for less.

All this said I sent in a ticket sharing my frustration and questioning how this issue was occurring well expressing my confusion that it will let me add the game but not the bundle, and after waiting a day and a half received responce that basically says sorry there's nothing we can do for you, more a less it's not in steams policy to offer customers anything for having a bad experience with there service followed by the instructions on how to remove the free game from my library and the recommendation that I put the game on my wishlist and wait and see if it goes on sale followed by a shameless plug for there weekly sales and daily specials.

Here's a company that makes billions in revenue annually from people like myself who regularly spend on games, and then as a customer you reach out in frustration over a bad experience caused by issues with their store and they respond with sorry for the inconvenience, its not our policy to offer items at discounts before or after sales, so if you want the game your going to have to buy it at full price or wait, but in the mean time be sure to check our specials section for more great deals... Great policy tell an upset customer who spends money every week on products that the only help you can provide is the advise to look at the other products that can be bought... Never in my life have I had a support representative try to sell me products when I'm complaining about a problem I had with their service while trying to purchase a product.

I didn't request the game for free or at a discount for my trouble, but did expect that they would make some sort of gesture. I sent in the ticket questioning why I was experiencing the issue to begin with and why I can add the game to my cart but not the bundle this was never answered instead I received steams policy on offering discounts outside of sales and steams sale Schule like it's not advertised enough everytime I open steam weekly deals deal of the day.

None the less as this is drawing out a bit long I'll end off with this after receiving the response I was less than satisfied and responded again in dissatisfaction and will have to wait another day and a half to see if I get another response and weather or not it will yelid any different results, I will 're write or post a new review if steam manages to show some better customer service support but as it stands now steam don't care about individual customers they make more than enough to survive if they loose a few customers so they don't go out of the way and try to give you a reason to continue using their services if you've had a issue they shrug it off. In contrast I messaged amazon a week ago after receiving 2 different shipping estimates when I placed an order. I just wanted to know which one was correct so I'd be home when it arrived, they clearly explained how their shipping system works let me know which estimate was the correct one and went above and beyond in apologizing for my confusion and credited my account a free month of prime which was worth more than the item I had purchased to begin with. Some company's care about their customers others only care about money I'll let you decide what type of company steam is.

It is one of the best websites for gaming on pc/laptop. It has a lot of games on it and is super easy to use. I used games from steam to start a YouTube channel. All the games on it are super fun to play and I enjoy to use it.

Today, recieved an alert via SMS, asking me if the 199.24 charge was authorized by me for this Fraudulent website. 5 minutes later another unauthorized charge for 499.67. I have never even heard of this website. Im so pissed! Called bank filled a Fraudulent charge claim. Now I have to wait to get my money back. Seems like from other reviews this has been going on for years. Sick people, Karma is a $#*!.

Gabe Newell is the best person ever making Half-Life, and Half-Life 2, TF2, Portal, Portal 2, Left 4 dead, Left 4 dead 2, and a lot more the bomb of gaming platforms

I bought as game from Steam and it has a known bug. They seemed to take pleasure in trying to keep my money. Support is immature. Beware. There are much safer alternatives.

This company put 5 charges through on my debit card for 37.88 each. Three of the charges came through as credits, but 2 did not. I immediately called my bank and got the credit for the other two. Since the 2 are still pending, am hoping they can just deny it. This is outright fraud. I have never heard of this company before I got charged. Don't know how they got my info, but this is clearly a scam.

I've bought many top games like Final Fantasy 15, Devil May Cry, Monster Hunter World, etc, from steam at 70 % off prices. I love steam. There were a few times I bought games I've never heard of to try them out. Ended up that I didn't like playing them and they weren't fun. I was only about two hours into those game(s). Steam, gave me a full refund within two hours for the games I didn't like. They are reliable and responsible. I highly recommend them!

My bank account got hacked for $300. Never heard of this company. They tried 3 times and the last on try it went through, had to close my account and start again and now waiting for the bank to reimburse me. I see I'm far from the only person this has happened to. This needs to stop.

Ive never hard of this website and was charged $200 this morning. Luckily I check my account everyday, called my bank right away and they cancelled my debit card and are sending me a new one. How the hell did they get my info? Also it seems like this has been happening for a few years now and it hasn't stopped,. WTF! This is scary $#*! and really pisses me off. I feel like this could happen again!

Make sure you test the games as soon as you buy them though. Threw down twenty on a game that wouldn't run on my pc and waited to long to refund it. Other than that, it's ok. Not a great selection of games though. :(

Just got charge 450 AED from my debit card and i dont have any idea about this company. Never used my card of any online payments and im wondering how they got all the info for the transactions to pushed through. Called the bank already and blocked my account and hoping for the amount to be credited back. Careful everyone.

Woke up to several unauthorized charges on my cc. Never heard of this site. Don't need something else to worry about.