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Steam Reviews Summary

Steam has a rating of 2.2 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Steam most frequently mention credit card, bank account and phone number. Steam ranks 769th among Gaming sites.

service
22
value
21

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Nebraska
1 review
6 helpful votes
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FRAUD
May 15, 2018

I have never heard of SteamGames. I do not game. They have taken over $100 out of my bank account. Luckily I caught it quickly and my bank will give me the money back.
Watch out for this fraudulent company on you bank accounts... these people need to get real jobs!

Date of experience: May 15, 2018
Kansas
1 review
10 helpful votes
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I have no clue what this steamgames is but I just had over $600 taken from me. NOT COOL. I'm so thankful that my bank was able to stop this and I'm able to get some money back but seriously watch out!

Date of experience: April 2, 2018
Croatia
4 reviews
30 helpful votes
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Game junkies beware!
February 19, 2018

For a while last year, I bought games on Steam a lot. Like, A LOT lot. Frequent discounts practically made sure of this. Spent endless hours in front of my PC instead of going outside. That changed thankfully, but really has nothing to do with the quality of Steam services.

Anyway, the selection of available titles is massive and customer service is fairly decent: I had no problems returning a game I bought after it turned out my PC was unable to run it. I try to stay away from games nowadays, but, yeah, STeam is pretty solid.

Date of experience: February 16, 2018
Virginia
1 review
15 helpful votes
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STEAMGAMES IS A FRAUD
January 7, 2018

I'm a female and currently live with my younger brother and nephew. They are both girls. NONE of us in the house play online games or even heard of steam. I woke up and saw they charged me $47.80 from steam games C. Bellevue WA. I asked my brother and nephew if they knew of this until later we found out Steam games steals credit and debit card information and uses it. When the bill comes it clearly shows its them so why even try!. They have connections to Microsoft and they are all in fraud things too. I was charged $59.99 TWO times on Microsoft and later saw Steam charged me too! Both frauds. :(

Date of experience: January 7, 2018
Virginia
1 review
8 helpful votes
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WTH?
January 3, 2018

Checked my bank account this morning to find a charge of $100 from steamgames.com. Luckily my bank caught it and refunded the charges, but I have no idea how they got my information in the first place. I've never visited that site at all.

Date of experience: January 3, 2018
Spain
1 review
1 helpful vote
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FRAUDEEEEEEEEEEEEEEE
December 3, 2017

Tengo cuatro cargos en mi tarjeta de credito cuando yo no he oido hablar ni de vosotros... FRAUDE
Quiero la devolucion de mi dinero
Estrella p

Date of experience: December 3, 2017
Pennsylvania
1 review
4 helpful votes
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Mad as hell
November 25, 2017

I just checked my bank account and have $100 dollars withdrawal from my account from steamgame.com. I have never heard of this company. I locked my bank account and will be calling my bank first thing when the open. So pissed.

Date of experience: November 25, 2017
North Carolina
1 review
4 helpful votes
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Big scam
November 18, 2017

This company is a front for credit card fraud. Check your accounts. Notice that there's issues going as far back as March 2009. How does the government allow such fraud to continue? Oh yeah it's a business with connections to MICROSOFT. Figures that big corporations get away with it. Steamgames.com needs to be shutdown immediately.

Date of experience: November 18, 2017
Canada
2 reviews
0 helpful votes
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Need more discounts
November 8, 2017

It's not bad, but it would be better to make discounts more often than twice per year. Really not always can get to the PC because of travelling

Date of experience: November 6, 2017
Australia
1 review
5 helpful votes
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STEALERS!
October 26, 2017

Stolen 3 times $119.19 of my debit card! Some people work to feed a kids and you stealing a money of them? You are SICK CRIMINALS!

Date of experience: October 26, 2017
California
1 review
6 helpful votes
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I HAVE NEVER HEARD OF THIS COMPANY UNTIL I SEEN THIS CHARGE ON MY ONLINE BANKING. I DO NOT GAME NOR HAVE CHILDREN, NOR HAVE A MAN-CHILD LIVING WITH ME. I HAVE STARTED THE FRAUD PROCESS WITH MY BANK BUT IN THE MEANTIME MY BILLS ARE BOUNCING & MY ACCOUNT IS OVERDRAWN! $#*! YOU STEAM GAMES FUUUUUUUUUCKKKKKK YOUUUUUU! PIECE OF $#*! ASSSHOOOOOLESSSSS!

Date of experience: October 18, 2017
Georgia
1 review
3 helpful votes
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SCAM ARTISTS
October 17, 2017

I have never been on this website before until my debit card was charged $893.49. This company is committing a crime and should be held accountable. I am still trying to get the money back from my bank. Why are they allowed to keep putting fraudulent charges on people's credit cards & no one is going after them.

Date of experience: October 17, 2017
California
1 review
2 helpful votes
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Fraud/Scam
October 16, 2017

Never been on this website nor heard of it and got charged 6 times $91.20! Fraud website! Trying to get this taken care of. Called their number and only a voicemail picks up!

Date of experience: October 16, 2017
Hawaii
1 review
4 helpful votes
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Just discovered I have been charged $90.18 six times yesterday by a company (steamgames.com) that I have never heard of. I have already contacted my bank and informed them that I do not authorize these fraudulent charges onto my account.

Date of experience: October 9, 2017
Australia
1 review
3 helpful votes
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Hope you're happy
September 3, 2017

I'm currently a full time uni student with no work on Centrelink I already do not have enough money to pay for my text books and you have charged me 3 x $160 transactions. My bank account has gone negative and I'm having to pay $30 a week until it isn't negative again. I really hope you make the most of my money you scums because you've really screwed up my account

Date of experience: September 3, 2017
New York
2 reviews
2 helpful votes
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FRAUD
September 3, 2017

Today I received email notice by Capitol One stating that this company attempted to charged my card. I never even heard of this company. I googled them and just found all of these postings of fraudulent claims so I'm now adding mine. Someone should put them out of business and file charges on whoever has access to using other people's credit profiles.

Date of experience: September 3, 2017
New Jersey
1 review
6 helpful votes
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Rip off
August 9, 2017

This company twice in 1 week withdrew 5 $100.00 payments on my debit card which I never provided to them or authorized the transactions had to change my debit card and it happened agaib

Date of experience: August 9, 2017
Illinois
2 reviews
5 helpful votes
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Help I'm addicted to video games! This site tries so hard to protect your credit card/s, your account, and your inventory it's a bit of a hassle, but its so much better than losing all that information or getting it stolen!

Date of experience: August 7, 2017
Australia
1 review
5 helpful votes
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First ya stole $16 then $157 then twice $169 and Ive never even heard of Steam Games or used Steam Games. Give me my money back ya theives.
Stay away from Steam Games cos their playing games with your bank account.

Date of experience: July 26, 2017
Michigan
1 review
3 helpful votes
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FRAUDULENT ACTIVITY
July 23, 2017

I woke up to 3 transactions of $100 a piece from this website today. I have contacted my bank and shut down the card, and. Ow have to dispute every transaction. Looking on here, I see it's been an ongoing issue. BEWARE!

Date of experience: July 23, 2017