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Steam Reviews Summary

Steam has a rating of 2.2 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Steam most frequently mention credit card, bank account and phone number. Steam ranks 769th among Gaming sites.

service
22
value
21

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Georgia
1 review
4 helpful votes
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Stealing Money
July 14, 2017

My card has been charged $100 twice tonight and I don't even play video games! Tried calling the phone number listed but it was FAKE but I did call the BANK to start the FRAUD PROCESS!

Date of experience: July 14, 2017
Michigan
1 review
3 helpful votes
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Fraud on a platter
July 13, 2017

I've been charged $100 dollars twice on my debit card without my approval! I've never ordered any games, or anything else from steam! Charges will be disputed with my fraud department of PNC bank

Date of experience: July 13, 2017
Georgia
1 review
3 helpful votes
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Steam allowed someone to make a $100 charge to my debit card... thanks for f**king up my accounts! Now my car payment, insurance and credit card bill are gonna be rejected... appreciate that!

Date of experience: June 30, 2017
Illinois
1 review
3 helpful votes
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You will be hearing from my attorney. Fraud company. BBB and IRS are my next messages. You tried to steal from the wrong person this time

Date of experience: April 29, 2017
Canada
4 reviews
2 helpful votes
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Great store
April 11, 2017

Love this store. Offers the very best of everything all in one place and their sales are really AMAZING! Best time is to stock up during their summer sale on some of the games you've been wanting to get.

Date of experience: April 11, 2017
Florida
1 review
5 helpful votes
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Why do you scam money from people's personal accounts? I have never had any transactions with your company yet you hack into my account and help yourselves. Karma will take care of you and it won't be pretty. You will make national headlines with the Feds rightfully taking everything you got. Even your published phone number is a joke.

Date of experience: April 5, 2017
North Carolina
1 review
4 helpful votes
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Mad as HELL
March 31, 2017

I have never heard of this site before and someone took my money out of my account and I would like to have my money back now. If I do not get my money back today, I will be calling a Lawyer.

Date of experience: March 31, 2017
Canada
6 reviews
3 helpful votes
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Very Nice!
February 12, 2017

I enjoy Steam because any time a game I want goes on sale they alert me! I also love playing my console games on my computer with my fiancee!

Date of experience: February 12, 2017
Romania
2 reviews
0 helpful votes
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I like it
January 1, 2017

I only use steam at the moment. I am not a big gamer, just a free games... Call of duty. You know when you start and can't stop? :) They make this games to catch you. It's a good platform, not sure I know anything similar.

Date of experience: December 31, 2016
Germany
2 reviews
1 helpful vote
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Nice platform
November 17, 2016

Prices could be a bit better for games but the features are great. You can allways download a buyed game again and again. You can see if your friend allow it how he plays via Steam stream.

Yes i like Steam alot and the christmas sale will be good :)

Date of experience: November 16, 2016
Canada
2 reviews
10 helpful votes
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If you game on a PC then you basically need Steam. Simple to set up, with the possibilityfor 2-step verification. They have fantastic regular sales, with a huge library of available games and software. The client is very unobtrusive, and you can change all of your alert settings to your preferences. The built-in mod community also makes adding to many games a really straightforward process. Moving games between drives can be a bit of a hassle, but the built-in community forums are actually really useful.

Date of experience: November 7, 2016
Washington
1 review
4 helpful votes
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I found 6 steamgames.com charges to my card this morning totaling $600. Luckily my bank will take care of it. I called the number and there is no way to speak to a person. Same with their website. This company is clearly a front for fraud. They sell games as well but their primary objective seems to be to steal as much money as they can, make it look like an accident, and if no one catches it then off to the bank they go. Just do an internet search on the company name or their phone number *******985. People who are defending them need to think about who processes the card numbers? Where does the money go? This is not a gamer problem (thats what they hope you will think) it is a lack of morals problem with steamgames itself! Hundreds and hundreds of people have complained about this company and contacted their banks for relief but the government/FBI has not done anything about it for more than three years which tells you a lot about the state of our society! It is not enough to just call your bank. YOU NEED TO FILE A REPORT WITH YOUR LOCAL LAW ENFORCEMENT AGENCY AND/OR FBI OFFICE - DO IT TODAY! It is enough to make you throw something! The Banks are not going to do anything about it and these creeps know it, that's why they keep doing it and why the list of victims continues to grow and grow. Sites like this need to be actively engaged in stopping fraud not just taking comments from those who have been defrauded! What is the point in that? There isn't one!

Date of experience: October 18, 2016
Portugal
9 reviews
3 helpful votes
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12 years of service
September 27, 2016

I'm a Steam client for 12 years and its a great platform for gamers and community.
I think i'll be user for ever.

Date of experience: September 26, 2016
Georgia
4 reviews
8 helpful votes
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Pretty good
September 20, 2016

Make sure you test the games as soon as you buy them though. Threw down twenty on a game that wouldn't run on my pc and waited to long to refund it. Other than that, it's ok. Not a great selection of games though. :(

Date of experience: September 19, 2016
Ireland
5 reviews
12 helpful votes
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The greatest!
August 30, 2016

Steam is the biggest and the greatest company for PC games, beside playing WoW I am a player of CS-GO, their platform is up all the time, download speed unlimited and you can trust them when you buying a game.

Date of experience: August 30, 2016
Australia
4 reviews
3 helpful votes
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Been on it since 2013. Wish I found out about it sooner. Love the community and the games. Should be installed on all pcs for those who love/prefer pc gaming.

Date of experience: August 23, 2016
India
4 reviews
9 helpful votes
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It is the Best
August 22, 2016

If you're a gamer and don't wanna spend a lot and you want frequent sale on games then STEAM is your best option. The best part STEAM accepts INR too. Easy and hassle free transactions with STEAM. Need I say more?

Date of experience: August 22, 2016
GB
5 reviews
22 helpful votes
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It's just really good. I still try to buy games from GOG (0 DRM), if a game's released across both distributors, but the usability and design of Steam is just really good.

They also do in house streaming, so I can play the latest blockbusters on my sh*tty 5 year old laptop while my wife watches "Strictly Come Bake Off With Me".

Did I mention the Sales? Honestly, with a bit of patience you can load up on a years worth of AAA gaming every Summer for the price of a single new PS4 release.

Date of experience: August 14, 2016
District of Columbia
7 reviews
2 helpful votes
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Good
January 18, 2021

I don't play every day, but can't live without some games. So streamgames is the best place to buy what you need. I've bought 5 games and plan to buy some more

Date of experience: August 9, 2016
NL
2 reviews
0 helpful votes
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Purchased more than 20 games so far from steam over past three years and so far everything is great, download-speed is unlimited!

Date of experience: August 6, 2016