website thubmnail of Steam
How would you rate Steam?
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Illinois
1 review
0 helpful votes
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Fraud
December 14, 2020

Here because they are charging my card without my knowledge, and after a search I find they do this to many many people.

Date of experience: December 14, 2020
Canada
6 reviews
3 helpful votes
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Very Nice!
February 12, 2017

I enjoy Steam because any time a game I want goes on sale they alert me! I also love playing my console games on my computer with my fiancee!

Date of experience: February 12, 2017
Netherlands
2 reviews
0 helpful votes
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Purchased more than 20 games so far from steam over past three years and so far everything is great, download-speed is unlimited!

Date of experience: August 6, 2016
Portugal
9 reviews
3 helpful votes
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12 years of service
September 27, 2016

I'm a Steam client for 12 years and its a great platform for gamers and community.
I think i'll be user for ever.

Date of experience: September 26, 2016
Texas
1 review
3 helpful votes
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I had a $100 charge from this company and had to cancel my credit card.
This has to be a front for a scam operation

Date of experience: October 22, 2018
Massachusetts
1 review
0 helpful votes
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Horrible, I dont even have an account, and I have money missing from my account! I want my money back you $#*!s! Stealing from people is wrong!

Date of experience: July 7, 2020
Illinois
1 review
3 helpful votes
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You will be hearing from my attorney. Fraud company. BBB and IRS are my next messages. You tried to steal from the wrong person this time

Date of experience: April 29, 2017
Georgia
1 review
1 helpful vote
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Thrives!
June 8, 2019

Stole $160 bucks from me tonight! Now, my card has been cancelled. Never heard of you! I will be filing charges Monday morning! Ridiculous!

Date of experience: June 8, 2019
Malaysia
1 review
6 helpful votes
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Fraud
April 6, 2019

I got charged 5 times RM99.99 unauthorized transaction. Had to cancel my card and try to get back my money.

Date of experience: April 6, 2019
Australia
1 review
5 helpful votes
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STEALERS!
October 26, 2017

Stolen 3 times $119.19 of my debit card! Some people work to feed a kids and you stealing a money of them? You are SICK CRIMINALS!

Date of experience: October 26, 2017
Singapore
1 review
4 helpful votes
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Happening again, this company debited my card with 100USD without my consent. Luckily my bank has blocked the transaction and terminated the card.

Date of experience: June 27, 2018
Croatia
3 reviews
7 helpful votes
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Steam has always been reliable. I always buy games there and they never scammed me.
Be free to buy games there. ;)

Date of experience: January 7, 2015
Idaho
1 review
0 helpful votes
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Scam
September 13, 2019

Charged 100 dollars to my account. Tried again. Bank flagged as fraud and declined 2nd transaction. Scammers

Date of experience: September 13, 2019
France
20 reviews
14 helpful votes
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Lllove
November 19, 2015

I love that there is such an option. I'm a big gamer myself, so I hang here quite often.

Date of experience: November 19, 2015
South Africa
1 review
3 helpful votes
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Big scammers!
August 19, 2018

I am an old woman my credit card was used yesterday at 2am to buy games 4times on this website Why are you scamming people?

Date of experience: August 19, 2018
Pakistan
3 reviews
12 helpful votes
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I give a lot of credit to this site for stealing away my university credit! Lol

Date of experience: May 9, 2015
Washington
3 reviews
16 helpful votes
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Steam is a very reliable piece of software in which is used for the selling and purchasing video games, modding software, and video making software. With all purchases being secure and safe you will not have to worry whether or not you were given a virus, unlike my other reviews I will just begin listing the problems and whats good with the occasional bits of informations regarding them

POSITIVE
-Secure with no chances of viruses from downloaded software
-Steam community is amazing with millions of players playing together, it is truly amazing
-Your account and PayPal information kept secure and away from 3rd party companies
-Too many games to count which will satisfy your craving for epicness
-Contains many popular titles from games like Mass Effect, Garry's Mod, the Call Of Duty franchise, and many more
-A great area for beginning Indie Devs with the greenlighting system

NEGATIVES
-A massive amount of virus bots which will send you image links with the message "Hi my friend want trade with you but he cant add you, are you interested in this item?"
-Community is quite interesting when it comes to addons, a massive amount are pornographic until the new rules for our beautiful workshop came out making it near impossible for anybody to get any pornographic material in games
-TF2 players are constantly going nuts for gear and will gang rape your inventory unless sprayed in the face with a bottle of denial
-Trading cards are sold for ridiculous prices

Date of experience: May 6, 2015
Portugal
5 reviews
3 helpful votes
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Decent network
February 15, 2016

No network is perfect. But steam is pretty good. Still can do better though

Date of experience: February 15, 2016
Ohio
2 reviews
1 helpful vote
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DO NOT HAVE ANYTHING TO DO WITH THESE POSERS. 5 FRAUDULENT $10 CHARGES TO MY CREDIT CARD. STAY AWAY!

Date of experience: October 10, 2019
New Jersey
6 reviews
9 helpful votes
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I buy all my games from green man! Wishing hoping that steam losses its hold on digital downloads!

Date of experience: February 25, 2015

Overview

Steam has a rating of 2.2 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Steam most frequently mention credit card, bank account and phone number. Steam ranks 745th among Gaming sites.

service
20
value
20
shipping
7
returns
11
quality
17
+16