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Stately

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California
1 review
0 helpful votes
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7 days are too short
July 2, 2025

On the previous two orders, I have stuff that doesn't fit well and I just don't want. But the 7 day turn around time is way too short to realistically have time to try it on, reply, and box it up. So then I'm just left with worthless clothes that I'll end up donating. The whole reason why I'm doing this subscription is because I don't have time to shop normally. I'm going to end up Cancelinghu this subscription soon and just going back to Stitchfix.

Date of experience: July 2, 2025
Jessica M. Stately Rep
2 weeks ago

Thank you for sharing this honest feedback—it’s clear we missed the mark, and that’s something we take seriously. We completely understand that your time is valuable, and we’re sorry the current return window and fit experience haven’t worked well for you. We'd love the chance to improve your next box and make your experience feel more seamless and worthwhile. If you're open to it, our team would be happy to revisit your style profile and sizing preferences to better tailor future selections. Either way, we truly appreciate you giving us a try and hope we can earn back your trust.

Washington
1 review
1 helpful vote
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Stately feels like I have a group of people who personally shop for my clothing. I was hesitant at first, but I have been very satisfied with the service and the clothes. I have had compliments from work and home about my clothes.

Date of experience: July 3, 2025
California
1 review
1 helpful vote
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June 23rd package
June 24, 2025

The replacement items for my 1st order arrived. 2 shirts, 1 pant, pair of shoes. They fit Perfect! I am very happy with the service and quality of the products.

Date of experience: June 24, 2025
Jessica M. Stately Rep
2 weeks ago

We’re thrilled to hear the replacement items were a perfect fit! Thanks for giving us the opportunity to make things right—we always want you to feel confident and happy with every piece. Appreciate you being part of the Stately family!

Virginia
1 review
0 helpful votes
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Disappointed
July 2, 2025

I had a phone call with the stylist before the Order was shipped. I was very specific in that I was looking for Golf wear including shorts and Polos. I did not receive any.

Date of experience: July 2, 2025
California
1 review
1 helpful vote
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Great clothes and quality.
May 18, 2025

I will be 65 this month and am tired of looking like an old man. I broke up when th my old clothes after signing up with Stately. I absolutely love everything they have sent me. My husband and my friends love my new style, and I do too. Fantastic clothes at great prices.

Date of experience: May 8, 2025
Jessica M. Stately Rep
2 months ago

We love to hear that! It’s never too late to refresh your style, and we’re honored to be part of that transformation. Here’s to feeling great and looking even better — happy early birthday! 🎉

Pennsylvania
1 review
0 helpful votes
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Loved the last box
May 4, 2025

Hi- My husband loved the last box the most so far- the only issue we have had is the shirts run very small depending on the brand and we end up giving them away even though they are in requested size. He likes the shoes more than he thought also.

Date of experience: April 24, 2025
Jessica M. Stately Rep
2 months ago

Thanks for the feedback! We’ll look more closely at brand sizing inconsistencies and adjust accordingly. We’re glad he’s loving the shoes and overall experience!

Texas
1 review
1 helpful vote
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Happy Customer
May 6, 2025

I just received my 4th monthly subscription box and all four have brought joy and added to my wardrobe confidence and versatility. So far so good. I'm really happy with my decision to let Stately take the guesswork and hassle out of clothes shopping for me.

Date of experience: April 26, 2025
Jessica M. Stately Rep
2 months ago

We love hearing that your boxes are adding confidence and versatility to your wardrobe. Thanks for trusting us to take the hassle out of shopping!

Texas
1 review
1 helpful vote
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Great clothes
June 3, 2025

I love the stylists choices. They fit great and fit my lifestyle. The outfits are extremely affordable and I absolutely LOVE the way I look and feel. Thanks

Date of experience: June 3, 2025
Jessica M. Stately Rep
1 month ago

Thank you so much for the kind words! We're thrilled to hear that your stylist nailed your style and that the pieces fit both your lifestyle and budget. Even better to hear that you love how you look and feel—that's exactly what we're here for! 💛 Can't wait to style your next box!

Texas
1 review
0 helpful votes
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Good, but misses the mark a bit
May 8, 2025

The most recent haul had some good choices, but I was hoping that my consultation call and rewriting my preferences that would have yielded better results. I wanted more athliesure and no collared button downs. I received a somewhat strange assortment of interesting pieces - only one of which strike me as athliesure - and a button down collared plaid shirt.

Date of experience: April 28, 2025
Jessica M. Stately Rep
2 months ago

Thanks for the honest feedback. We’re sorry the results didn’t fully reflect your updated preferences. We’ll revisit your profile to ensure your stylist better aligns with your request for athleisure and avoids button-downs.

New Jersey
1 review
0 helpful votes
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I received pants that didn't come close to fitting. I wanted to cancel the subscription and exchange the pants. I texted them to cancel. Apparently that's not good enough and I have to follow a super specific protocol so they can keep people trapped. So I now have yet another overpriced box of crappy clothes and am not able to exchange the pants. I'm filing a chargeback. These guys are crooks and their clothes suck.

Date of experience: April 29, 2025
Jessica M. Stately Rep
2 months ago

We’re very sorry to hear about the frustration and experience you had with us. That’s not the experience we want anyone to have. We offer the option to exchange and get items without receiving another box. Also the pants look great in the picture you shared!

California
1 review
1 helpful vote
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Very Satisfied
May 7, 2025

The wait wasn't long and once I gave my measurements, all the clothes fit perfectly. It blew me away how well they fit. Not only that but the clothes were amazing and things I always wanted to wear. It's like my stylist knew what kind of clothes I've been into for a while and wanted to wear since I was kid. It was in all honesty, mind-blowing.

Date of experience: April 27, 2025
Jessica M. Stately Rep
2 months ago

Wow — this is incredible to read! We’re so glad the fit and style were spot-on, and that the clothes spoke to your personal fashion journey. Your stylist will love hearing this!

Minnesota
1 review
0 helpful votes
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Nice selection
May 22, 2025

Overall, I will wear just about everything that I received. I was quite happy with the styles and quality. Pants are always an issue with me due to weightlifting, and stylish pants tend to be loose on the waist and tight everywhere else. The pants were tight on the calves and likely will prevent me from wearing them. I will wear all of the shirts.

Date of experience: April 30, 2025
Jessica M. Stately Rep
2 months ago

Thanks for the great feedback! We're glad the styles and quality hit the mark. We'll definitely keep your fit notes in mind for future pants — and we’re excited to keep curating boxes that work better for your build.

Florida
1 review
1 helpful vote
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Perfect Match
May 2, 2025

My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.

Date of experience: April 22, 2025
Jessica M. Stately Rep
2 months ago

We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!

Montana
1 review
1 helpful vote
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Unrealistic review policy
May 1, 2025

The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service

Date of experience: April 21, 2025
Jessica M. Stately Rep
2 months ago

We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!

New Hampshire
1 review
0 helpful votes
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First box delivery
June 24, 2025

I love everything the stylist picked for me. The quality was on point. I would have gave 5 stars but I was expecting to receive more in my box.

Date of experience: June 24, 2025
Jessica M. Stately Rep
3 weeks ago

Thanks so much for the kind words and thoughtful feedback! We're thrilled to hear you loved the styles and quality of your box. We totally understand wanting more, and we appreciate you sharing that—it helps us continue to improve the experience. We'll be sure to pass this along to the team and hope to wow you with your next box!

Colorado
1 review
0 helpful votes
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They apparently don't pay attention to the pics I send. Stopped after two subs--and still exchanging.

Date of experience: July 14, 2025
Washington
1 review
0 helpful votes
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Amazing Service
May 19, 2025

Customer Service with Stately is amazing! Received a shirt that didn't quite fit right, let them know, they shipped a new one with the right fit at no cost to me! The styles have been great and really have upgraded my closet!

Date of experience: April 20, 2025
Jessica M. Stately Rep
2 months ago

Thanks so much! We're thrilled to hear our team took care of the fit quickly and that you’re enjoying the upgraded styles. We’re always here to help keep your closet fresh!

Florida
1 review
0 helpful votes
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Nothing exciting
April 29, 2025

I have received several packages from Stately and have not been impressed by any of them. All the clothes seem to be very similar and the feedback on how to interchange the different packages is less than expected. I was really hoping for a stylist that would work with all of my packages to help me with the best wardrobe ever. Not to mention, I received shorts that are too big and still have not received complete instructions on how to exchange despite multiple attempts.

Date of experience: April 19, 2025
Jessica M. Stately Rep
3 months ago

We’re really sorry to hear this experience has been frustrating. We’ll review your account and follow up directly to help with the exchange and ensure your stylist better coordinates across boxes. Your wardrobe goals matter to us.

Texas
1 review
0 helpful votes
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I've been using Stately for a few months now, and I can honestly say it's transformed the way I shop for clothes. As someone who doesn't have time to browse stores or keep up with fashion trends, this service has been a lifesaver. From the start, the sign-up process was easy and personalized. I filled out a short style profile, and my first box arrived quickly. The clothes were exactly my style—smart, versatile, and comfortable. Every box since then has included a great mix of essentials and statement pieces, all from quality brands I wouldn't have discovered on my own. The stylists clearly pay attention to feedback, and customer service is top-notch—super responsive and helpful whenever I needed to exchange something. What I love most: It saves me time and effort The value is amazing for the price I've gotten tons of compliments on my new outfits Highly recommend Stately for any guy looking to upgrade his wardrobe without the stress.

Date of experience: April 22, 2025
Jessica M. Stately Rep
2 months ago

That’s exactly what we aim for! Stylish, functional, and compliment-worthy — we’re so glad you’re enjoying your wardrobe refresh.

New York
1 review
0 helpful votes
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Great quality and selection
April 28, 2025

I have been very happy with the three boxes I have received thus far. Great customer service and quality of clothing.

Date of experience: April 18, 2025
Jessica M. Stately Rep
3 months ago

Thanks for the great feedback! We’re thrilled you’re enjoying both the service and the clothes.

Overview

Stately has a rating of 3.6 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.

This company responds to reviews on average within 9 days
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