On the previous two orders, I have stuff that doesn't fit well and I just don't want. But the 7 day turn around time is way too short to realistically have time to try it on, reply, and box it up. So then I'm just left with worthless clothes that I'll end up donating. The whole reason why I'm doing this subscription is because I don't have time to shop normally. I'm going to end up Cancelinghu this subscription soon and just going back to Stitchfix.
Stately feels like I have a group of people who personally shop for my clothing. I was hesitant at first, but I have been very satisfied with the service and the clothes. I have had compliments from work and home about my clothes.
The replacement items for my 1st order arrived. 2 shirts, 1 pant, pair of shoes. They fit Perfect! I am very happy with the service and quality of the products.
We’re thrilled to hear the replacement items were a perfect fit! Thanks for giving us the opportunity to make things right—we always want you to feel confident and happy with every piece. Appreciate you being part of the Stately family!
I had a phone call with the stylist before the Order was shipped. I was very specific in that I was looking for Golf wear including shorts and Polos. I did not receive any.
I will be 65 this month and am tired of looking like an old man. I broke up when th my old clothes after signing up with Stately. I absolutely love everything they have sent me. My husband and my friends love my new style, and I do too. Fantastic clothes at great prices.
We love to hear that! It’s never too late to refresh your style, and we’re honored to be part of that transformation. Here’s to feeling great and looking even better — happy early birthday! 🎉
Hi- My husband loved the last box the most so far- the only issue we have had is the shirts run very small depending on the brand and we end up giving them away even though they are in requested size. He likes the shoes more than he thought also.
Thanks for the feedback! We’ll look more closely at brand sizing inconsistencies and adjust accordingly. We’re glad he’s loving the shoes and overall experience!
I just received my 4th monthly subscription box and all four have brought joy and added to my wardrobe confidence and versatility. So far so good. I'm really happy with my decision to let Stately take the guesswork and hassle out of clothes shopping for me.
We love hearing that your boxes are adding confidence and versatility to your wardrobe. Thanks for trusting us to take the hassle out of shopping!
I love the stylists choices. They fit great and fit my lifestyle. The outfits are extremely affordable and I absolutely LOVE the way I look and feel. Thanks
Thank you so much for the kind words! We're thrilled to hear that your stylist nailed your style and that the pieces fit both your lifestyle and budget. Even better to hear that you love how you look and feel—that's exactly what we're here for! 💛 Can't wait to style your next box!
The most recent haul had some good choices, but I was hoping that my consultation call and rewriting my preferences that would have yielded better results. I wanted more athliesure and no collared button downs. I received a somewhat strange assortment of interesting pieces - only one of which strike me as athliesure - and a button down collared plaid shirt.
Thanks for the honest feedback. We’re sorry the results didn’t fully reflect your updated preferences. We’ll revisit your profile to ensure your stylist better aligns with your request for athleisure and avoids button-downs.
I received pants that didn't come close to fitting. I wanted to cancel the subscription and exchange the pants. I texted them to cancel. Apparently that's not good enough and I have to follow a super specific protocol so they can keep people trapped. So I now have yet another overpriced box of crappy clothes and am not able to exchange the pants. I'm filing a chargeback. These guys are crooks and their clothes suck.
We’re very sorry to hear about the frustration and experience you had with us. That’s not the experience we want anyone to have. We offer the option to exchange and get items without receiving another box. Also the pants look great in the picture you shared!
The wait wasn't long and once I gave my measurements, all the clothes fit perfectly. It blew me away how well they fit. Not only that but the clothes were amazing and things I always wanted to wear. It's like my stylist knew what kind of clothes I've been into for a while and wanted to wear since I was kid. It was in all honesty, mind-blowing.
Wow — this is incredible to read! We’re so glad the fit and style were spot-on, and that the clothes spoke to your personal fashion journey. Your stylist will love hearing this!
Overall, I will wear just about everything that I received. I was quite happy with the styles and quality. Pants are always an issue with me due to weightlifting, and stylish pants tend to be loose on the waist and tight everywhere else. The pants were tight on the calves and likely will prevent me from wearing them. I will wear all of the shirts.
Thanks for the great feedback! We're glad the styles and quality hit the mark. We'll definitely keep your fit notes in mind for future pants — and we’re excited to keep curating boxes that work better for your build.
My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.
We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!
The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service
We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!
I love everything the stylist picked for me. The quality was on point. I would have gave 5 stars but I was expecting to receive more in my box.
Thanks so much for the kind words and thoughtful feedback! We're thrilled to hear you loved the styles and quality of your box. We totally understand wanting more, and we appreciate you sharing that—it helps us continue to improve the experience. We'll be sure to pass this along to the team and hope to wow you with your next box!
They apparently don't pay attention to the pics I send. Stopped after two subs--and still exchanging.
Customer Service with Stately is amazing! Received a shirt that didn't quite fit right, let them know, they shipped a new one with the right fit at no cost to me! The styles have been great and really have upgraded my closet!
Thanks so much! We're thrilled to hear our team took care of the fit quickly and that you’re enjoying the upgraded styles. We’re always here to help keep your closet fresh!
I have received several packages from Stately and have not been impressed by any of them. All the clothes seem to be very similar and the feedback on how to interchange the different packages is less than expected. I was really hoping for a stylist that would work with all of my packages to help me with the best wardrobe ever. Not to mention, I received shorts that are too big and still have not received complete instructions on how to exchange despite multiple attempts.
We’re really sorry to hear this experience has been frustrating. We’ll review your account and follow up directly to help with the exchange and ensure your stylist better coordinates across boxes. Your wardrobe goals matter to us.
I've been using Stately for a few months now, and I can honestly say it's transformed the way I shop for clothes. As someone who doesn't have time to browse stores or keep up with fashion trends, this service has been a lifesaver. From the start, the sign-up process was easy and personalized. I filled out a short style profile, and my first box arrived quickly. The clothes were exactly my style—smart, versatile, and comfortable. Every box since then has included a great mix of essentials and statement pieces, all from quality brands I wouldn't have discovered on my own. The stylists clearly pay attention to feedback, and customer service is top-notch—super responsive and helpful whenever I needed to exchange something. What I love most: It saves me time and effort The value is amazing for the price I've gotten tons of compliments on my new outfits Highly recommend Stately for any guy looking to upgrade his wardrobe without the stress.
That’s exactly what we aim for! Stylish, functional, and compliment-worthy — we’re so glad you’re enjoying your wardrobe refresh.
I have been very happy with the three boxes I have received thus far. Great customer service and quality of clothing.
Thanks for the great feedback! We’re thrilled you’re enjoying both the service and the clothes.
Answer: Great question! At sign up you can select monthly or bi-monthly. If you need something a little different, feel free to reach out to our team via chat, phone or by emailing us at concierge@statelymen.com
Answer: You can definitely return the items for exchange. We do kindly ask that you provide detailed feedback so our team can make adjustments to your Style Profile and Additional Style Preferences, to assist with your exchange and future packages. Please visit: https://statelymen.com/pages/faq for additional information regarding our exchange process. Or feel free to reach out to us directly via chat, phone or by emailing us at concierge@statelymen.com
Stately has a rating of 3.6 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
Thank you for sharing this honest feedback—it’s clear we missed the mark, and that’s something we take seriously. We completely understand that your time is valuable, and we’re sorry the current return window and fit experience haven’t worked well for you. We'd love the chance to improve your next box and make your experience feel more seamless and worthwhile. If you're open to it, our team would be happy to revisit your style profile and sizing preferences to better tailor future selections. Either way, we truly appreciate you giving us a try and hope we can earn back your trust.