Stately Reviews Summary
Stately has a rating of 3 stars from 664 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stately most frequently mention style profile, last box and credit card. Stately ranks 22nd among Men's Clothing sites.
My past experiences were great on pants & jackets & shoes, not great on belts and shirts. But this new box was great! Good looking shirts and a belt that fit!
I generally like most of the clothes I am getting, but not always and its seems to hard to return.
Thanks for your feedback! We're glad to hear you like most of the clothes, but we’re sorry to hear that returns have been challenging. We strive to make the process as easy as possible, so we’ll take your comments into account to improve that experience. If you ever need assistance with a return, feel free to reach out directly—we’re happy to help!
Clothing, shoes and accessory items miss the mark. Colors selected look horrible on me.
We’re sorry to hear the items didn’t work for you. Our goal is to help modernize your wardrobe with styles that suit your taste, so we’re disappointed to hear the selections didn’t hit the mark. We’d love to refine your profile and send options that better align with your style. Thanks for sharing your feedback, and we hope to improve your experience moving forward.
I have really liked many of the items sent -- particularly the shoes. However, nearly every polo I received and a few other items don't match my personality or style at all. Frankly, many of the items appear to have come straight off the 90% off discount rack - and they are ugly...no where near current style.
Thank you for your honest feedback! We're glad to hear you’ve liked many of the items, especially the shoes. We’re sorry to hear that some of the clothing, particularly the polos, didn’t match your style. We always aim to send pieces that fit each customer's personality, and it seems we missed the mark on a few items here.
We appreciate your input and will make sure to take a closer look at your preferences and style for future boxes, focusing on more current and personalized selections. If you'd like to chat with our member services team to refine your style profile and ensure the pieces are more in line with what you're looking for feel free to reach out!
I like the selection and quality of the items as well as how easy the process is.
Thank you for the great feedback! We're so glad to hear you're happy with the selection, quality, and ease of the process. We appreciate your friend’s recommendation and are thrilled to have you as a customer. If there's anything we can do to make your experience even better, feel free to let us know!
I have not been overly happy with the clothes and shoes I have received to date. The service was advertised as more of an up market option for these types of services, however the first box was not that. After another styling meeting I asked for more dress clothes and it continues to be more casual in my mind. The shoe selection is very poor.
Thank you for your feedback! We're sorry to hear the selection hasn't met your expectations. We understand you're looking for more upscale, dressier options, and we'll definitely keep that in mind moving forward. We also appreciate your input on the shoe selection and will work to improve that. We hope to better align with your style in future boxes!
Great selection and quality clothing at reasonable prices. Concierges were responsive and helpful.
Thanks for the kind words Tom! We strive to do what we can to make our members happy with the items they receive. So glad you are one of them and thanks for being a Stately member.
The shirt and jacket sizes sent to me have mostly been too small. The shoes have been a nice surprise. The watches are junk. Overall just a so so experience.
Thanks for your feedback Eric! If you are not a fan of the items we can exchange them for you. Feel free to reach out to our member services team so we can help make your experience even better. We can also update your sizing if needed to help with that. We appreciate your honesty and are glad you are a Stately member with us!
I find this convenient. Not a lot of communication though. I have returned 2 items and never heard back...
Thanks for your review Gil! We are glad to hear the style and fit gets better and better after every box. If you have any notes you want to share with your stylist to nail your packages feel free to add them to your style profile. Thanks for being a Stately member we truly appreciate you!
So after 26 years of military service I needed to update my wardrobe with some new work clothes. Stately has been a huge help with helping me figure out my own style outside of the uniform. I would highly recommend for anyone transitioning out of the military!
Thank you so much for your service and for sharing your experience! We're honored to have been a part of your transition and to help you discover your personal style. Your recommendation means the world to us, and we’re thrilled to hear Stately has made a positive impact. Wishing you all the best in this exciting new chapter!
I had high hopes for Stately Men, but unfortunately, my experience was far from satisfactory. While the clothes themselves were nice, the return process was a nightmare that ultimately led me to cancel my subscription.
The main issue is their incredibly complicated and user-unfriendly return policy. When I needed to return items, I couldn't find any clear instructions on their website. It's as if they intentionally make the return process difficult to find or use. Even when I did manage to initiate a return, I was left guessing how to actually send the items back. I resorted to using the original box the clothes came in, hoping it would suffice.
After dealing with this frustrating process a couple of times, I decided to cancel my account. However, they had already sent another shipment. When those clothes didn't fit, I was shocked to learn that I couldn't return them without paying an extra fee. This felt like a slap in the face after all the trouble I'd already been through.
In conclusion, Stately Men is a hard company to deal with. Their lack of transparency and customer-unfriendly policies make what should be a convenient service into a headache-inducing ordeal. Save yourself the trouble and avoid this company. You'll likely regret going down this path, as I did.
Thank you for sharing your experience. We're truly sorry to hear about the challenges you faced and understand how frustrating this must have been. Your feedback is invaluable, and we’ll use it to improve our processes to ensure a smoother experience in the future. If you’re open to discussing this further, please reach out—we’d love the chance to make things right.
Love the colors! Love the fit! Fits my personality to a T!
LOVE LOVE LOVE this! We will let your stylist know and how amazing your box was and keep sending more great items.
So far I've loved every order. This is a great way for me to update my wardrobe. Everything has been a perfect match for my style.
So happy to hear you have loved all the items you received. We are so happy to have you as a member and can't wait to send you more!
I love the clothes I have been getting the fit right hand are stylish. The customer service is extremely good and helpful and the consultation are really thoughtful
Love to hear this! We will be sure to pass along the kudos to our entire Stately team. Can't wait to keep sending you more amazing items!
The clothes I received in my first box are premium quality. Very pleased with the service.
We’re so glad you’re enjoying the quality and happy with the service. Here’s to many more boxes you’ll love!
I've tried multiple clothing subscription and Stately is by far the best! I'm amazed by the quality. I cant stop wearing the new pants. So comfortable! Highly recommend everyone to try it.
We love hearing this—thank you! So glad you’re enjoying the quality and comfort of your new pieces. Happy styling, and thanks for the recommendation!
I've tried other clothing subscriptions before and I've found that usually I'll like an item or two from each delivery, but for the most part I can't say I've been impressed. There are always hidden fees, and I never really know how to style the pieces I get. Stately has singlehandedly taken care of this problem for me, I receive high quality attire that I love each time. The stylist actually takes my feedback and I can see it reflected in what I've been sent. Zero hidden fees, you get everything they promise for the price they give you. I'm always excited for my next Stately order!
We're thrilled to hear Stately has made a difference and that you’re loving each box. It’s awesome to know the quality, styling, and transparency are all hitting the mark for you!
Love the quality of the clothing which is hard to come by these days. The stylist did a fantastic job on picking out pieces to my liking. Overall great service and continue to use Stately.
We’re so happy to hear you’re loving the quality and style picks! We’ll keep working hard to make each box just right for you.
I tried another box before. They flat out didn't listen to my needs. It was summer time 90+ weather. They kept sending me flannels sweaters and pants. They were ok for the future but it was summer. I wanted cool clothes to go out in in the moment not 5 months down the road. My First box was what I wanted a cool style for a guy in my 30s. That fit the time of year.
Glad to hear your first Stately box hit the mark with the style and season! We’re all about getting you pieces that fit both your vibe and the weather. Thanks for sharing—feedback like yours helps us keep the focus on what really works for you!
When I first joined the world of corporate America it was after 20 years in uniform and my idea of business casual was a pair of cargo pants and a polo. Stately has helped me to build a professional wardrobe that keeps me feeling confident and well styled.
Thank you for your wonderful review! We’re thrilled to hear that Stately has played a role in helping you build a professional wardrobe that makes you feel confident and stylish. Your journey is inspiring, and we’re proud to be part of it. If there’s anything specific you’d like to explore in your future boxes, just let us know—we're here to help you continue elevating your style!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback! We're thrilled to hear you've had great experiences with our pants, jackets, and shoes, and we're so glad this latest box hit the mark with shirts and a belt that fit well. Your feedback helps us improve, and we’ll keep working to make sure every item in your box is a win. If there’s anything more we can do to tailor future selections to your preferences, let us know—we’re here to help!