Ordered a miami hurricane magma light/ Bluetooth speaker for my husband for Christmas. Got in a timely manner, but was very disappointed when we opened it to set it up. Internal packaging was nasty and destroyed. Does not work. Item was smudged and dirty. Bottom of it had hair stuck to it. I thought i was buying a new item. Looks as it was a return and I ended up with it. 😪 sent 2 emails since there is no number to call. All the links for Facebook, Instagram and Twitter do not work. I just want my money back.
I ordered a white Alabama Golf Bag on 12/10/24. Did not receive my Order#: *******. I emailed them several times for an update on Order#: *******. Still no response. So tonight I emailed them and to cancel my Order#: ******* and refund me. Do not use the company. They have very poor service!
This order was delivered to the buyer on time as noted in the listing, it is a Printed on Demand Golf Bag - the listing clearly notes to allow 10-14 business days for production and shipping. We noted it would not arrive before Christmas, he ordered anyways. He has the item, we responded to all his messages clearly noting the production and shipping time. He has never asked to return the item, we even sent him a message noting that we would happily take the item back for a refund if not wanted, he has never responded. He clearly likes the great bag he received at the great price. This site is designed to harm others and encourages people to do exactly that. SiteJabber wants to charge us $100 a month to protect us from this kind of nonsense. Thats outrageous, no sporting goods company pays that fee for protection on this site. Look at all the feedback for every major sporting goods company, then decide if this site would recommend buying from anyone.
Ordered 9/25,10/13 emailed co, out of stock and refunded my $, sooo was anyone going to tell me if I didn't email? Couldn't have been informed 2 weeks ago this product was out of stock? Don't waste your time with this company,, didn't even offer a discount on my next purchase to make it worthwhile my waiting 2 weeks to get nothing
I ordered an item in which they stated was in stock. The truth was they did not have it in stock and had to order it from the manufacturer. It was supposed to arrive in about a week. Took about three weeks after i emailed them several times. I do not recommend purchasing from them.
Ordered a product on a Saturday, said it was in the "final stages of processing" on Sunday. Had to send an email on Wednesday to get an update since it hasn't been shipped.
Was told the item i purchased is "unavailable and at this time the we will cancel the order".
So not only was the product i bought not listed as unavailable on their website, they also seemingly were not going to do anything about my order until i reached out 4 days after the fact…
Lastly, them "cancelling my order" doesn't keep my bank from pulling those funds from my available balance, but they act as if "no money was transferred" so it's ok even though that money is not available for me to use because it's tied up in a pending charge.
If it looks like a scam, acts like a scam then it's probably ….
We have no idea who this is, This review is yet another Unverified Review! #62 on this site. Anyone can write anything on this site and they never are required to verify that the Actually ever purchased anything from us. If there ever is an issue we fix it, we never cheat anyone ever!
Purchased a canopy tent Order#: ******* placed on 02/01/2023). Immediately charged. They created a fedex shipment number but have not sent it to fedex.
They are unresponsive to emails and don't have a phone number. Don't waste your time or money
Update: sales responded to one of multiple inquiries stating tent I ordered was out of stock. They have returned my payment to my account
This is simply nonsense, the item shipped directly from the manufacturer on 2/3. There was an issue with the shipment and the item returned to the manufacturer. The buyer was notified of the issue via email and was immediately refunded. He sent 1 message, not multiple and it was responded to. This site allows anyone to write and say anything, just check out all sporting goods sites on this site, they trash everyone. The name of this site alone should clue you to the purpose of this site - allow anyone to say anything true of false.
I knew that Oregon State canopies were sold out everywhere online, so when I saw that Stadium Allstar had one, I emailed to double-check. They responded promptly and said they would verify with their vendor. The vendor told them that they indeed had 1 left. However, when the vendor went to fulfill our order, they realized that they didn't actually have one. They alerted Stadium Allstar who then alerted me right away. They refunded my money without delay.
If I had read the other reviews, I probably wouldn't have bought this. Free shipping, the lower price and unique style. However; what was shown and what I got, was different. I understand that there are variations in products, but show me the alternates and I would've paid more. Finally, there was no communication after the initial order confirmation email. After over a week, I searched for the confirmation email and could not find it. I figured I accidently deleted it. A few days later, the package arrived at my porch and on the same day, was an email confirming a delivery. I guess I'm lucky to receive it
Do not purchase ANYTHING from this seller. They do not have anyone to reach if you need anything, they don't answer emails. My order sat in "processesing" for weeks. Finally one of the eight items I ordered shipped and it was the wrong item. I can't get in touch with anyone to cancel the rest of the order and ship this one back. I have filed a claim with my cc to have the charges reversed as fraudulent. Don't do business with them!
We have no idea who this is, This review is yet another Unverified Review! #64 on this site. Anyone can write anything on this site and they never are required to verify that the Actually ever purchased anything from us. If there ever is an issue we fix it, we never cheat anyone ever!
I purchased a golf bag July 2,2023 and never received my bag. Also, phone calls and emails were ignored after two weeks from placing my order online. My financial institution thankfully credited me my money back. Save your frustration and order your products from a reputable site.
We have no idea who this is, This review is yet another Unverified Review! #63 on this site. Anyone can write anything on this site and they never are required to verify that the Actually ever purchased anything from us. If there ever is an issue we fix it, we never cheat anyone ever!
I ordered the 12x12 canopy tent, it arrived pretty fast, i was impressed until i opened up the box and put the tent together, the canopy had little holes,and we all know when it rains, these little holes turn into a funnel for water, i emailed them back the same day i received the tent and was replied with to not threatened them, on their site, it states, no if packages were opened, there would be a 20% restocking fee. Well how does anyone know if it's good until you actually put it together? You can't. So i emailed them saying i will be disputing this with my credit card company, they replied to not threatened them. I won't be buying again from this company!
We have no idea who this is, This review is yet another Unverified Review! #67 on this site. Anyone can write anything on this site and they never are required to verify that the Actually ever purchased anything from us. If there ever is an issue we fix it, we never cheat anyone ever!
Placed order on-line February 8th. Credit card was charged the next day. One week later, I checked the status and it shows the order is being processed and everyday since I see the same message, The message also has stated since I first checked it that I can't make any changes because it it in the process of being shipped or has shipped. I called the number I found on-line and got a voicemail stating to send an email. Sent an email 4 days ago and still have not received a response. This truly poor customer service and will be contacting the Better Business Bureau along with my credit card company to dispute the charge.
This appears to be a Fake Review, there is no record or proof that this person every purchased or placed any orders with StadiumAllstar.com
Beware of this Company, their ads and descriptions of the product is misleading. The people are very rude and will not stand behind their product. Make sure you read the ad because will be out of luck. You will not receive any support. Again BEWARE!
We have no idea who this is or if they ever purchased anything from our site. We are factory authorized dealers for hundreds of brands, every item is 100% as described by the manufacturer and all Brand New. Anyone can write anything, before you let anything influence you look at all the sporting goods sites reviewed, apparently everyone is no good?
I placed my order, made my payment and waited.
After a week of hearing nothing, they said that the credit card company canceled the sale, and that I needed to re-place the order.
I tried to get them to respond to additional emails, but they didn't respond.
I'll pay more somewhere else. At least I'll probably get a response.
We have no idea who this is, This review is yet another Unverified Review! #66 on this site. Anyone can write anything on this site and they never are required to verify that the Actually ever purchased anything from us. If there ever is an issue we fix it, we never cheat anyone ever!
Got a great price on a UNC tailgating tent. When ordered the site said item in stock. I emailed after 2 weeks when I didn't get any shipping confirmation. Unlike other posts I had an email reply within 24hrs. Was told the item had been on backorder, but was now in. Sent a 2nd email after 2 days and received the item the next day.
It is frustrating that this company does not have a phone number, but they did respond to emails.
Great in every way! They honored a -10% off discount promo code that wasn't applied at time of purchase and provided me the + 10% credit once the purchase posted to my account. They responded to every email within 24 hours AND my purchase arrived in 3 or 4 days from purchase (which I was not expecting). No, they do not provide a phone number because they are dealing in shipments every singe day, but they do provide an email - *******@stadiumallstar.com. I can't imagine them not being anything, but dependable. They have done everything right by me and I feel they would by you, even if something arrived less than expected. They will correct. I will purchase from them again. My husband absolutely loved his Miami Dolphins Pop Up Canopy for our beach days. It will be perfect! Thank you Stadium Allstar and whomever was on point with my -10% off credit (honoring the promo code) and the one behind each of emails. Much appreciated.
Purchased an item via PayPal. Month later, product is still in processing. I've sent many emails asking for tracking information with no response. By far the WORST customer service ever. This company is a giant rip off. Won't even answer their phone. Seriously, do not order from them..
My Order was placed on Dec 10 for pennants. No word from retailer. Called number on website today (12/23) and a fellow Named Kevin says it is not the correct number for this business. Uh-oh!
Sent email and haven't had a answer yet.
I read the reviews but could not believe it was really that bad. So I purchase a golf bag from this people. First of all there was no real tracking of the package. The link they include doesn't work. So you won't know until it shows up at your door. Two of the zippers broke during the first time using the bag. Their response about warranty was... The item can be returned as long as it is in Brand New - un-Used condition with tags still attached. Our return policy is noted in the listing. So the fact that the zippers broke the first time using it doesn't matter.
Don't waste your money. Don't buy anything from these people... super bad quality.
We have a 30 day return policy very clearly posted to the site. If items arrive damaged or defective they are replaced without issue in the first 30 days. We do not even know who this Pedro guy is, or if the name he left on this trash site is even real. Who knows when or what of if he actually really purchased an item. If a return request is made within the first 30 days after arrival we replace the items without issue. Amazon has the exact same 30 day return policy. Who knows when he actually purchased an item, all the golf bags have a 1 year manufacturer warranty. Which would have covered the issue had it been purchased in the last year. Believe us or him, either way we never cheat anyone. If you believe and are influenced by the trash left on this site about us or anyone else you should never buy anything online from anyone.
I ordered a Marine Fuel Tank on April 24,2020. The same day they sent an e-mail confirmation and debited my account for the money. It is now May 8,2020 and still no update on my order. The Customer Service phone number does not work. I have sent multiple e-mails with no response. This has to be the worst company I have ever done business with in my life.
Nonsense, the item shipped via Fedex # 770425969052 the tracking was automatically sent to the buyer. We just checked our email system and do not see 1 single email from this guy.
Answer: The order was refunded back to your paypal acct on 4/29 Thanks,, We would really appreciated it if you would give us a positive review on this site, we sell to thousands of people every month and never cheat anyone. This site completely mis-represents ever site they track, just not fair. Either way thank you for visiting our site, we will update availability of our bikes as they come back in stock. Thank you
Answer: They SUCK. The one person that replies is RUDE and unprofessional.
StadiumAllstar has a rating of 1.8 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StadiumAllstar most frequently mention customer service, credit card and phone number. StadiumAllstar ranks 110th among Outdoor Equipment sites.
This review appears to be FAKE! We checked our records, we NEVER sold or shipped this item to a person Named Kelli Q in New York, in fact we have never shipped this item to anyone in New York. If an item is every damaged in shipping it will be refunded or replaced, we just have no idea who Kelli Q from NY is! We cannot contact her because we have no information on who she is. This is just one of the 80 Unverified reviews on this site. Complete Nonsense! This site allows anyone to write anything, virtually nothing verified. This site wants to charge businesses $100 per month to verify reviews. If you do not pay them they allow anything. Look at all the reviews for all major sporting goods sites. Apparently everyone is bad according to this site.