StacksocialReviews 766

I would not even known that it was called "Stack Social.com" had I not called my credit card company. They are listed as "Shop On Market". After watching the Wendy Williams Show, I went to the Wendy Williams show online and clicked on the link for these items featured on her show on December 19,2016. I am soooo glad I found this website that reviews other's experience. Wish I'd seen it before I purchased. All of the complaints that I am reading seems to be what I am experiencing (minus the quality... I have not received the items yet).
I wish I knew the company had multiple names so that I could have found this review site earlier. I agree. There isn't a number to call them. Fortunately, My credit card company found a number for them but Unfortunately, the number only gives you directions on how to email them at Stacksocial. All the emails both from their sites and to stacksocial all responded with auto replies. No real person or real solution. With my experience thus far and the quality of the products mentioned in these complaints that I have read... I am very concerned and nervous.
I think Wendy should cut ties with them if they aren't willing to be a creditable merchant with GOOD customer service with TRUE quality items. (This should NOT BE A BUYER BEWARE situation). I will post an update... if I receive these items and they are subpar or if I NEVER receive them at all, like some of the complaints that I have read.

I bought a drone from them, my mistake was not watching the video. However I thought it must be great if on black Friday the unit sold for one third it's normal price.
In my opinion the drone I paid for was cheesy, battery doesn't hold charge, and basically if working would be a child's drone toy, worth about $20.00 anywhere else. Now selling as 79.99 when according to them is normally 60% off of 237.00. Check it out just copy link and paste in your browser- https://stacksocial.com/sales/limited-edition-code-black-hd-camera-drone-w-crash-pack See pictures on site jabber.

I've been buying design bundles through them over the years. Granted, a good chunk are low quality items, but some products within the bundles are stellar (which makes it worth the price).

The last bundle I bought (Oct. 31), however, came with dead links for an important portion of the product/assets of the bundle. Naturally, I open a ticket, explained the situation and provided screenshots.

Their customer service has been... lacking. I got a reply within three days after my ticket that provided no solution. I explained the browser wasn't a problem (I tried ALL of them) and provided more screenshots as evidence.

I didn't get a reply or solution for weeks (4). I kept asking for updates through the thread, but the "support hero's" been MIA. I opened another ticket hoping I would get another "support hero" to help me out (a more efficient one, at least). I understand they don't do refunds, but then they should make certain ALL their links are working properly before selling.

This may be the last time I purchase anything from them.

*Update 30th November 2016*

Apparently, opening a second ticket was a good call because I finally got an answer (ironically, it came from the same "hero"). Despite explaining I wanted to get working links for what I've paid for, their solution was to offer store credit instead.

Granted, it's not ideal, but getting something is better than nothing at this point. I agreed to a refund in the form of store credit... hopefully, I'll find something to use it for.

Still, I'm very disappointed and wouldn't recommend this web page to anyone.

To give context to the situation, I ordered a product online while it was on sale. After 6 weeks, I still hadn't recieved it, and upon using the tracking number, I discovered that it was marked as delivered. After filing a report with the postal service for a very possible theft of package, I sent a message to the customer support section inquiring about a replacement. To be honest, I wasn't expecting much seeing as how items on sale are clearly marked "No refunds". A few days later I got a response from one of the agents (Barb. She's probably the best.) and after a few email exchanges I have been refunded with credit from the parent site. I could not be happier all things considered. Stellar service, quick responses for being online, and a fantastic ending. 5/5 doesn't seem high enough.

On 10th of October, 2016 I purchased two bundles from Popular Science webpage in their online shop. Everything went fine until today, 21.10.2016 when suddenly my purchases disappeared and the courses were not accessible to me anymore! I got no response from neither StackSkills, nor Popular Science! Stay away from them, although Popular Science has a reputation, it is not a place to buy from! Now all I am left with is a $100 less in my bank account and no help from either of the sides. VERY DISAPPOINTED!

I tried to buy a product from New Atlas (nee' Gizmag). Stackcommerce rejected three credit cards. I verified that they hadn't even submitted the charge with the banks & credit card companies and submitted a question about it. They never returned my call but sent e-mail thanking me for my inquiry.
I replied with a request that they call me or send a telephone number I could call. The did neither.
I will write to New Atlas and suggest that they find another vendor to handle transactions.

I signed up for stack social a few days ago after a friend sent me a coupon for 65% off a coding bundle. I'm so happy I was able to get it- I can now dedicate time to this bundle of diversified knowledge.

While purchasing I made the mistake of not putting in a discount code- the very helpful and responsive support team sent me another code for 20% of any future purchases.

I highly recommend the folk over at Stacksocial/Stackskills...

Gabe W

I have bought 3 items from this outfit and I can certify that these are inferior quality items. You can do better, even with price, at your local Best Buy or Target. I recently bought 2 Dash Cams. They are made from cheap plastic, almost toy like, and once turned on, they both constantly freeze with no way to turn off until the battery runs out. Instructions are almost non existent since they are written in broken English, and not possible to follow as they refer to buttons that do not exist - maybe translated from Chinese using Google Translator! Wasted $50 and they are only fit for the trash. Previous purchased an iPhone holder for the car, and ended up tossing it. Also, beware of shipping times - often items take 3-4 weeks as they ship from Asia regular mail.