From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
Everything is ok... Great experience... fast and good quality for the parcel... nothing to add
👍👌 مبدعين رائعين 👍👌 ولكن شركات الشحن غالية جدا نرجوا البحث عن شركات اقل سعرا
You guys Are awsome the service i cant ask more then how iv been helped. Even the agent assistent really helped me
Good service I just wish that there was a better tracking system
Thank you so much for your kind words and honest feedback, Maria. We're glad you found the service dependable and appreciate your input regarding the USPS tracking system. Because Stackry is a third party shipper, we provide our clients with a link to the carrier tracking site for the chosen carrier. I reviewed your shipping history and see you ship to an APO address using USPS. Sadly, Stackry has no control over the tracking provided by USPS, but we do understand your frustration. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
The shipping options offered are too expensive for such a small and lightweight item. I will not be using stackry again.
Evelina, we’re sorry to hear that our shipping rates didn’t meet your expectations for this order. We constantly review our pricing to offer the best value, and your feedback helps us improve. We try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. I see you shipped a 1 lb. package. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages one by one. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We appreciate you giving us a try and hope to earn your trust again in the future. Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
One of the worst shipping sites. The price is very high and there is no response via email. I contacted you to cancel and return a shipment. He did not respond until after the return period was over and the dispute was closed. I lost a lot of money and now I am waiting for the shipment of this product so that I do not lose it with you
Dear Spike, we sincerely apologize for the delays and communication issues you faced, and we truly understand how frustrating this has been for you. We’re committed to converting your feedback into action and are reaching out directly to try resolving this as swiftly as possible. Your trust matters deeply to us, and we appreciate your patience while we work to make this right. For the future, customer service can also be reached Monday through Friday from 9:00AM to 4:00PM by live chat and or by calling 781-491-0874 for urgent issues.
Superb service - easy to use and reliable. Highly recommended for sending between US and UK if vendor does not ship internationally
Great team work
Thanks for the support so far.
Best Regards!
Very bad services and high prices. I am very disappointed..
جميل ومفيد جدااا انصح بالتعامل معه ومن افضل الخدمات تجدونها عندهم
So far all my packages has been packed well and arrived on time.
Thank you so much for your kind words, Nathalie—we’re really happy to hear your packages have arrived safely and on time. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to reach out!
Best shipping service from usa to other countries ………………..
Great speedy service consistently time after time again!
Really easy to use service, doesn't make it too involved really like the consolidation packaging service.
This service is easy to use and very well priced. I will be continuing to use this when importing physical media
Very happy with service great communication and so easy to use
I haven't received anything yet but so far I have been very pleased with Stackry. My first parcel is about to arrive hopefully so all will be well. But as I say the Stackry process so far has been really rather good!
Excellent service. Very reliable and timely. I highly recommend it.
While the experience is quite easy (and always has been, I have been a member for quite some time) it is starting to not become economical anymore; with minimum weights, sizes and other niggles over time, Im not so sure.
Hi Richard. Thank you so much for being a long-time customer. We truly value your loyalty and your feedback. We’re constantly reviewing our pricing and policies to strike the right balance between fairness, sustainability, and member benefits. Your feedback is incredibly important in that process, and we’d love the chance to learn more about your experience and see if there’s anything we can do to help.
Please feel free to reach out to us directly at support@stackry.com attention to Veronica to discuss further. Thank you and have a great day.
The only place to get my USA stuff back home
Really enjoy this service and so far I've had no trouble with stackry either
Great service they provide, easy to set up, reasonable priced.
Thank you, Tyrone, for sharing your positive experience! We’re glad to hear the service was straightforward and budget-friendly—your feedback truly motivates us to keep improving. Please don’t hesitate to reach out if there’s ever anything more we can do to make things even easier for you.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. Our team is always here to help, and we're glad you found them to be helpful when you needed assistance. We're looking forward to serving you again in the future!