StackryReviews 20,767

They are nothing but scammers. The first time you deal with them, everything will be fine especially if the goods you are forwarding is of low cost. If you are forwarding a package of high value, they will accuse you of one ridiculous offence, deactivate your account and keep your item after claiming to have returned your items. I lost hundreds of dollars to this scamming scheme and up to date they have not provided evidence of return of these items.
If you value your item, avoid Stackry and other reliable and responsible mail forwarding company.

I'm a first time user using an international shipping company (ergo nervous) but the 2nd email answered concisely-delayed in reaching me as it was explained they are closed on the weekend.
I can't give an opinion on shipping/returns/quality as goods haven't shipped yet.
With thanks

I have been using Stackry a little over a year, I was very happy until their prices started going up, both their shipping prices and some services, also this new site interface has a lot of bugs and it's somewhat complicated compared to the old interface. Their response time has also gone up and lastly, I noticed that some of the most recent parcels I've received have not been well packed, which led to some damaged products.

Pros:

- No membership or monthly fees;
- 45 days free storage;
- A US phone number to go with your address (a lot of stores ask for a US number);
- Ships parcels really fast after they're paid for;

Negatives:

- Prices have gone up;
- Consolidation fee (it's 2 dollars per package but it adds up);
- Parcels are not very well packed anymore;
- Support is taking longer to respond;
- New interface has a few bugs and it's complicated compared to the old one;

Their service is still pretty decent but it has declined a lot.

Well, I'm extremely happy with their service. The customer service is Awesome, I'll suggest this site to anyone who looking for this kinda service.
I saw few bad reviews too but try yourself and you'll be happy as I am.
My package received in 3 days here in Sri Lanka. Thank you stackry.

Stackry is Awwwwwesome.

Update: 01.11.2016
Attached a picture of a packages which I shipped through Stackry.

Someone recommended Stackry - and although their website is... old school - the platform works and so do the people.

I have shipped using their service numerous times and have used 3 - 4 different shipping options. All my packages have reached as per the estimated duration on their website.

Pros:
- You call, they pick the phone
- You email, they reply (unless the email service is down) but then that's why you have their contact number right?
- Dashboard is no brainer, very simple and works great.
- No hidden fees (but then i researched their entire website 10 times to gather my facts in one place)
- Free 45 days free storage
- No tax on their warehouse address
- Very accommodating customer reps

Cons:
- Okay... the website seriously needs an upgrade! It hurts me to see the website! And I'm talking Dino age... But thank God, the dashboard interface in very 2014

Verdict:
I don't want to try any other service - I'm that comfortable with them - but then again, I'm registered with at least 21 more parcel forwarders - yet, I keep coming back to them. Does that say anything?

I decided to write this review after receiving exceptional service (Thanks Ann!). Stackry is the only forwarding service (shipping to Australia/Taiwan) that completely impressed me with both the website and service! My comments are based on using this service 5 times in the last 6 months, forwarding items to Taiwan.

1. Website application - WOW! What a beautiful and elegant use of technology. So easy to understand and use. Drag and drop items into a package to consolidate items, with great options to save weight/space if original packaging not required! Shipping rates automatically calculated after consolidation, giving you the power to select your ideal shipping service!

2. Shipping - Prices are reasonable to good for express mail. Turnaround times are very fast e.g. same day consolidation if applied early in the day, followed by shipping within 1-2 business days! My items typically arrived within 3-4 days of consolidation via DHL Express.

3. Incredible customer service - Replies to support emails were very professional and
Typically within 1 business day. I had a recent issue where the shipment was returned (it
Was my fault on not checking required paperwork). Ann was very understanding of
The situation - helped get shipment repacked as requested, the documentation
Attached, and re-shipped very quickly! Incredible service! As a note for other
Customers - remember to check if your shipment requires special paperwork (e.g. Lithium ion batteries) and have these prepared.

4. Potential improvements? Everything just seems to work perfectly. The only thing I may suggest is a comments box in the confirmation section prior to shipping e.g. to let them know to attach certain paperwork to that package or pack items a certain way. Potentially more efficient than sending a separate email.

Thanks Stackry for creating a service that works incredibly well. You have an awesome service team and i look forward to shipping again with you very soon!

John

I received my package to Germany within 2 business days for a fraction of the price that the seller wanted to charge me. I am thoroughly WOWed! Everything about Stackry has been awesome. It's my first time using a service like this and I have to admit I was very skeptical because it felt too good to be true, but the sign up process was quick and easy, and there were no upfront costs, so I figured I'd give it a try and placed an order using my Stackry address.

It arrived in my locker within 3 days and I was instantly notified about it. I requested pictures of the contents to make sure nothing is damaged, and I received high quality photos shortly after. The seller shipped my order in two packages so I took advantage of Stackry's consolidation feature which cost me $4 and saved me at least $30. Finally, I chose my preferred shipping method, paid for it, and it was on its way within an hour. This was late Friday. I expected the shipment to take a week if I am lucky, two-three weeks if customs holds it, and, I can't stress this enough, only two (!) business days later (Tuesday) my package arrived in great condition, very well packaged, and without additional customs charges for the shipping (I only had to pay customs for the value of the goods).

I can't recommend Stackry enough to anyone looking to ship from the US to Germany. It WORKS! The process is transparent, the support team is very helpful and easy to reach, and there are no bad surprises when it comes to estimated versus actual shipping charges. The only regret I have is that I haven't found this company much sooner!

I have been looking and trying a couple of companies to forward my parcels but most of them will charge a fee to get a US address and their shipping price are simply exaggerated. I finally came across Stackry where they don't charge anything and offer you an address for free. Best of all is that they are very professional, they processed your arrived parcels very very quick and even consolidated and prepare your shipments promptly. The shipping cost, even though for international is very affordable especially when you consolidate several items together. Up to now, I have nothing to complain about and I am 200% happy with them.

I dealt with Stackry after reading the good reviews, but my experience went bad and am really disappointed. I bought some things from a US store and the price didn't exceed 100 dollars and when stackry shipped me the things their system duplicated the price of my package to 600 dollars and now the local customs in my country is requesting 400 dollars to release the package. I reported the issue to Stackry and they promised to solve it with the courier I have chosen but till now I have not got my package and they stopped replying my emails, hence I have lost 200 dollars (my package + the shipping fees) as if I bought nothing. They are frauds do not deal with them, instead of getting my package a month ago, I have no hope i will ever get it.

I live in London, and I needed to order some trousers from dcshoes.com but they didn't deliver to the UK.

After researching tons of freight forwarding companies I came across Stackry, so I decided to give them a try and I was proper impressed by their service.

Basically they gave me my own USA address which I used when buying my clothes from the online retailer, so when I ordered my clothes they got sent to a locker at this USA address.

Stackry then notified me that my online orders had arrived, I then wrote the details of my product and selected the shipping which was around £20 which was a bargain!

Received parcel in UK the next week! Was absolutely impressed beyond belief.
Don't forget you always have to pay customs when your parcel arrives in the UK.
Anyway I have now recommended Stackry to so many people.

Cheers

I use stackry since a while to order from US shops or ebay sellers that do not ship directly to germany. I even use stackry if sellers DO ship to germany, because the shipment cost of a seller that ships to germany will be added to the bill. The limit to pay no customs and no tax for US items sent to germany is EURO 22. So i better let deliver items to stackry and pay usually no tax for destinations in the US and pay stackry, because the shipment cost of stackry does not appear on the seller's bill. The german customs doesn't calculate just the price of the item but the complete amount e.g. item's price AND shipment cost so it's fine if there is no shipment cost of the seller.

I help support an international sales force that travels to the USA a significant bit. Many have used these services and I have become the person to work with these package forwarders to best meet their USA shopping needs.

We have found success with a few of these companies, usually some are better in some countries than others.

Overall, we have found that Stackry is the best best for most parts of the world. Stackry excels in price and customer service. I have a one on one relationship with my customer service rep... who does that anymore?

For second or third place, I'd suggest ParcelBound for Eastern European countries and Shipito for Africa.

The larger companies have proven very frustrating to deal with as their prices tend to be high and their responsiveness low. Perhaps, they've just grown too big.

Stackry offers a free account, lower prices, great packing (never underestimate the value of a good packing job), great consolidation services (lots of value here) and free 45 day storage!

It took us a few years to find our favorite, but Stackry is the one!

I spent a while deciding which package consolidation company to use and eventually choose Stackry. They were slightly more expensive then the others but the reviews were positive. I ordered 2 pairs of boots from a US website and had them delivered to England. One problem I experienced when using the site was the lack of option to consolidate 2 items ordered from the same site. I decided to email them about this and they informed me that it would be done for $5. This reduced the cost of sending the item to me by £3 but I suspect the more items you have the more you'll save.

Communications were good with Stackry and responses quick, however there was a lack of basic Airmail option so I had to choose USPS and the total came to $88.00 to me here in the UK. They are reasonably priced but the site was a bit basic and options to reconsolidate could be developed a little more.

My nephew was studying in England and I was confused about the best way to send him a care package from the United States. The team at Stackry went above and beyond the call of duty to repack my various packages into one box so I would get the best deal possible. They were also great at explaining all the customs rules, regulations and costs to ensure my nephew would actually receive my gifts.

He was so happy to get the package it really and get some memories of home while he was away for the year.

Thank you Stackry..