At first it took a while to ship my first package because they needed to verify my account, my credit card and both my Paypal accounts (which are verified by Paypal by the way), it also took a few messages, a few documents sent and a bit of stress to get things working, some messages were ignored but at the end of the day a solution was presented and I was happy with it. I was also happy with the prices, the prices are really fair and low since they use just the weight of the parcel and not the volumetric weight, which makes a package more expensive to send because of it's weight and/or size.
So here it goes, pro and cons.
Pros:
- The prices, can't stress this enough;
- Control of your parcel;
- Two addresses you can choose (one is tax free);
- No hidden fees, they are upfront about every service;
- It's free, no subscription fee or monthly fee;
- Ships packages really quick;
- 60 days free storage, which is amazing; (UPDATE: now its 90 days FREE storage)
- And you add credits to your balance within their site instead of going through multiple transactions;
- No consolidation fees;
UPDATE: It appears you receive a free photo of any shipment that arrives at the moment of it's registration, which is amazing!
Cons (my opinion):
- It's hard to set-up everything, you have to verify a lot of stuff;
- Interface is somewhat difficult to use at first;
- It takes them a while to answer sometimes;
- Some services, like taking pictures of the parcel, are not cheap;
- You have to pay 1 dollar for every package that arrives (which is not much but it's add up);
Overall I am very satisfied now but before I was a very upset at the way they were handling problems at first, I even wrote a review before this one which had a lot of anger so I promised to change it if they could solve the problems and they did, so I have to give them that.
UPDATE:
I have now received two packages from them and I'll have to admit they were really well packed, the best shipments I received so far. Also there were some updates, like 90 days free storage and a few free services added, which probably makes ExpressFromUS the best overall Parcel Forwarding company I've used so far, based on their prices, the way they pack your parcels and amazing free services, their response time is a little slow but certainly not bad.