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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Top company material is of a high standard the amount used is very noticeable in the way the dress hangs and looks all the detailing is to perfection, no flaws, no snagging, no mistakes.
The colour is as stated a beautiful pink that's like a baby pink, the style is modern but an old fashioned twist with a choice of back to the dress.
The busy area is well supported and covers well, customer service is very helpful and they also check with you the sizing to make sure it's the right size before they start. You also get updates on what's happening and they are always there if you need them. Very good posting and quick!
It was for my nephew wedding the dress fit me perfectly. It looked great on me.
Thank you so much, Rosemary, for sharing your experience. We're vraiment delighted the dress fit beautifully and made you feel wonderful on such a special day. Your kind words mean a lot, and we’re grateful to have helped shine a little extra light onto your nephew’s wedding celebration.
Bridesmaid dress for best friend I was very happy with with early arrival and the fabric
Thank you so much, Lori, for sharing your positive experience. We're delighted the dress arrived early and that the fabric met your expectations. It means a lot to know we contributed to making such a special moment memorable.
My daughter is a larger frame and she doesn't have much to choose from so I ordered her dress from Stacees last year for Homecoming and it was beautiful. So we are going for year 2!
Thank you so much, Isabel, for your wonderful feedback! We're thrilled to hear your daughter loved her dress and that you'll be returning again this year—it's a joy to help make these special moments even more memorable. Looking forward to creating another beautiful dress for her!
I ordered a dress for my dtr. It was not lined in the inside and was very itchy/uncomfortable to wear. I had to take it to a seamstress and pay extra to have the bodice lined. I was given a code to get %15 off for my future purchase.
Bridget, thank you for sharing your experience and we’re truly sorry the dress was uncomfortable and required extra tweaks. And there may have been some misunderstanding, we've noticed that your coupon was correctly applied to your new order. We appreciate your feedback as it helps us improve our quality consistently. Please don't hesitate to reach out directly for any future visits, and we’d love the chance to make your next occasion smoother and more enjoyable.
My daughter loved the last dress we order. After looking and looking she chose to come back and order again for Homecoming.
Misty, hearing that your daughter found not just one, but two dresses she genuinely loves is wonderful to hear! We truly appreciate your trust and are thrilled to be part of such special moments for her. Thanks so much for sharing this with us!
We really love all the dresses, my daughters agree they look amazing!
Thank you so much, Veronica! We're thrilled to hear that you and your daughters loved the dresses and felt they looked amazing. If you ever need any help or suggestions for upcoming special occasions, we’re always here to make the process even more enjoyable for you all.
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Thank you so much for sharing your enthusiasm, Barbara! We’re delighted that you loved the styles and quick turnaround, and can’t wait to help with more memorable moments in the future. Your support truly means the world to us!
Beautiful dress, great price and got it quickly! Very impressed!
Kelly, thank you so much for your kind words! We're thrilled to hear you loved the dress and the service, and we truly appreciate you taking the time to share your experience. We look forward to helping you again in the future!
Extremely slow to arrive but overlooked due to quality. Took almost little over 3 weeks to arrive. Customer service was also less than acceptable regarding a damaged flower girl dress. No accountability but was able to fix it ourselves.
Hi Kayla, thank you for taking the time to share your experience and for being honest about our shortcomings. We appreciate your feedback and will work hard to improve our shipping times and customer service responsiveness. Your valuable feedback is crucial for us to better serve all our customers.
I ordered my prom dress from here, it arrived on time and looked beautiful. I just ordered my second dress for homecoming. Thank you stacees!
Geneva, we’re so thrilled to hear both of your dresses looked beautiful and arrived right on time! Thank you for trusting us again for this special night — we can’t wait to help with the next one!
The quality, delivery, price and custom sizing from Stacees have all been great. Will probably be ordering more. Thank you!
Donna, thank you so much for your continued trust and kind words. We're thrilled to hear you're happy with everything and look forward to helping you find the perfect dress again soon! Please don’t hesitate to reach out whenever you need assistance.
This dress is beautiful and fits perfectly! Ordered custom sizing and it's an exact fit. Arrived on time. Will be ordering from Stacees again.
Beautiful custom sized dress and very fast shipping! Loved my experience so much!
Kaity, it’s wonderful to hear how happy you are with your beautifully fitting dress and our fast shipping! We’re so glad your experience was a joy and we look forward to helping you shine again in the future. Thank you for sharing your excitement!
The shipment actually came before the due date, and everything went with my order process
Thank you so much, Christine, for your kind words and for trusting us with such an important order. We’re thrilled to hear your daughter’s dress fit perfectly and that everything was timely and smooth. It means a lot to us to be part of these special moments!
I have ordered three For my daughter. She has not worn one of them. We had to get a couple altered, but that was fine. Beautiful dresses totally worth it.
Felicia, thank you so much for your kind comments and for sharing your experience. We're glad to hear you enjoyed the dresses and appreciate your patience during the alteration process. We look forward to serving you again!
Great experience on both of our daughters homecoming dresses.
Thank you so much, Nikki, for sharing your thoughtful review. We're delighted that both of your daughters had such a positive experience finding their homecoming dresses and truly appreciate the trust you placed in us. It means a lot to support special moments for wonderful families like yours.
Both of my daughters are short, so custom sizing is a dream! They don't fit that off the rack mold.
Kathi, it makes us so happy to hear your daughters feel beautifully fitted with our custom sizing—201 snug styles made just for unique girls! Thank you so much for sharing your experience and brightening our day.
Dress fit perfect last time. Daughter loves the styles available.
Tracy, we're so happy to hear the dress fit your daughter perfectly and that she loves the selection! It means a lot to us to be part of such special moments. Thank you for sharing your great experience!
They had an amazing customer service and regularly sent updates about the dress. The quality of the dress was also very good and definitely worthy of the price I bought it for. The dress also arrived earlier than expected which was an added bonus. Will definitely buy from them again and I strongly recommend their store.
Hi Neha, thank you so much for your kind words! We're thrilled to hear that you loved your dress, the updates, and the speedy delivery. It means a lot to us that you had such a positive experience—can't wait to help you with your next special occasion!
Beautiful dresses and quick delivery true to size and easy to alter if needed.
Thank you so much, Brittany, for your kind words and trusting us with such an important purchase. We're delighted the dresses fit well and met your expectations – fulfilling moments like these inspire everything we do!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Toni, thank you for such a wonderfully detailed review – it means so much to hear that every aspect met your expectations. We’re delighted the fit, color, and craftsmanship made you feel truly special, and we appreciate your kind words about our customer service and updates. Should you ever need assistance with future dresses, please know we’re always here to help!