Overview
Stacees has a rating of 4.4 stars from 1,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
Quick to communicate reached out to check the fit!
We were very pleased with everything, including the dress, customer, service, and quality!
Easy. Hopefully it fits and I don't need to worry about returns!
We measured to pick dress size according to site and it was way too small.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Wonderful through and through! Beautiful dress, nice fabric, we are very happy with our purchase
Dear Justine,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Online base is good. Waiting to see the product to confirm if experience is good or bad
Wanted a flow chiffon scarf drape to match dress and already owned dress from stacees
I ordered a dress and they got the measurements wrong. I have been trying to return it but no one has responded back to me
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
I am going on day 5 trying to figure out how to exchange or return the previous dress that I ordered. It's very frustrating.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
We have ordered about 5 dresses and been thrilled with all of them. I needed an extra for my daughter who is in a televised pageant. So your dresses will be on TV.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The dress came on time and was beautiful as usual. Not sure of the exact date I received. But it is for her military ball.
It was very great. Good quality dresses. Sizing was a bit off so I needed to re order a dress.
We have exact measurements & the dress was too short. You can't add fabric to a dress to make it longer so stuck with a dress we can't wear or sell bc it would need someone who is 4'6 to wear it!
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
I appreciate the attention to detail and how pretty the dress was. Great quality.
Dear Cynthia,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Dress was gorgeous and fit was perfect! I will be buying all my dresses here from now on! Staff is friendly and shipping was very fast!
Dear Cristi,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I did my measurements wrong and v they caught it and corrected it with me before making the dress.
Dear Karen,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
I ordered the custom-tailored prom dress and it fit perfectly, no further alterations necessary.
This was a beautiful dress and fit perfectly! It's the black one in the picture. SM0827054019
The dress was beautiful and fit perfectly! It's the solid black one in the picture.
Great setup and order process, to include measurements of length (my daughter is tall so worked well to be able to specify length with her heels on.
Dear Melissa,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Great quality, fast shipping, sizing was as described. Would definitely repurchase. Price was amazing.
Dear Tabatha,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
I purchased 2 dresses this school year. Both dresses were perfectly sized and arrived in time. My daughter was so happy with both dresses!
Dear Jennifer,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Saw the dress online, inquired, placed the order for it. Will purchase again
Dear Kirsten,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Dress fit perfectly, ordered custom sizing. Dress got to us sooner than expected
Dear Laura,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
They sent a dress with wrong measurements and I am having to pay another $50 to get the dress remade.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Easy to access, able to see the different types of dresses, colors and the chart size was very helpful
Dear Marie,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Dress fits perfectly, very happy with purchase, looking forward to formal and my daughter and the dress shine.
Dear Rhaelee,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jill,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center