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StaceesReviews 1,704

4.5

From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


stacees.com
Newark, DE
+440
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Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
249
value
249
shipping
246
quality
245
This company responds to reviews on average within 2 days

Instant Feedback

15,889 reviews
Kansas
1 review
2 helpful votes
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Prom dress
June 8, 2023

I was extremely satisfied with my dress. I'm not really a dress girl and most times feel uncomfortable in them but this dress was the most comfortable dress I've ever worn! And it made me feel so confident, it fit perfect! I think the next dress I'll end up ordering from you guys would be my wedding dress, which hopefully isn't too far in the future

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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Prom dress
May 6, 2024

I had found the perfect color for my prom dress and it was amazing.It fit perfectly and I also really enjoyed the outcome of it.

Date of experience: June 6, 2023
Nebraska
1 review
5 helpful votes
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Great Experience!
June 3, 2023

I bought my dress for my senior prom. I was terrified - my previous retailer didn't work out, and it left me with very limited time to get things sorted out. I bought and custom tailored my dress to my size. Not only did it arrive earlier than expected, but the dress was gorgeous and fit perfect! It was wonderful to feel so elegant in a dress I knew others wouldn't have. Loved it!

Date of experience: June 1, 2023
Oregon
1 review
1 helpful vote
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Prom Dress
May 29, 2023

My daughter bought a dress from stacees and loved it. It was a beautiful dress and well made. She would definitely order again

Date of experience: May 28, 2023
Illinois
1 review
2 helpful votes
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This dress was absolutely beautiful and very comfortable! My daughter wore it to Prom and so many people kept commenting on how beautiful this dress was. It trails perfectly. It gave the WOW factor every time she walked into a room. I highly recommend this dress for affordability, quality, comfort and WOW factor.

Date of experience: May 18, 2023
Washington
1 review
1 helpful vote
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Lovely dress, fit for the Fae
May 16, 2023

SKU:S*******P
I bought this dress in the color lilac which turned out beautiful. I was a little worried my chest wouldn't fit but it turned out fine. I bought it in an american size 18. The dress arrived on time and in great condition! Just in time for my BFD fae photoshoo

Date of experience: May 16, 2023
Texas
1 review
1 helpful vote
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Beautiful!
May 10, 2023

My daughter's dress came in in about 4 weeks from ordering. We had to shorten the straps about half an inch, but that could have been due to my measuring.

Date of experience: May 9, 2023
West Virginia
1 review
3 helpful votes
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Absolutely beautiful!
May 4, 2023

This dress fit perfectly! It arrived perfectly packaged. Just a little steaming and she was ready to go! Highly recommend!

Date of experience: May 4, 2023
Washington
1 review
1 helpful vote
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My Prom Look
May 5, 2023

I order my prom dress form this site and if you do the same you won't be disappointed my dress was just like the picture and very good quality I highly recommend this site for your prom and homecoming looks

Date of experience: May 4, 2023
GB
1 review
1 helpful vote
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Great
May 2, 2023

I really liked the dress the material and quality of the dress was very good. Is definitely what i ordered, definitely worth price. A lot off dress for the price.

Date of experience: May 2, 2023
Virginia
1 review
1 helpful vote
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We are so happy we went with this dress for my Daughter first Prom! This dress was made for my gorgeous daughter. She received so many compliments and we absolutely loved the color! We will be coming back for future purchases, thanks again! You guys are amazing and you can't beat the price!

+4
Date of experience: May 1, 2023
Minnesota
1 review
4 helpful votes
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This dress was custom made, and it is beautiful! The customer service was awesome, responding very quickly answering all my questions and being very kind. The dress it self is beautifully made! It came exactly when they said it would when I ordered it, and the packaging was great. I can't wait to wear it on my wedding day!

Date of experience: April 27, 2023
Connecticut
1 review
3 helpful votes
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Like a princess
April 21, 2023

We ordered this dress for our daughter's prom. We went with the custom size and it fit beautifully on her. Delivery was prompt and communication was great as well.

I would definitely recommend this company for affordable dresses at a fraction of the price of some of local boutiques.

Date of experience: April 21, 2023
Virginia
1 review
1 helpful vote
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I bought two different colors in the same dress and I absolutely loved the sky blue one. I do need to get the train altered but that's no problem

Date of experience: April 20, 2023
California
1 review
2 helpful votes
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Dress was perfection
April 18, 2023

We ordered a dress with a customization (add a front slit) and custom sizing. Although the dress arrived without the requested slit, customer service jumped on the issue and they remade the dress. The 2nd dress was perfection.

Date of experience: April 17, 2023
Iowa
1 review
2 helpful votes
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Satisfied order.
April 17, 2023

Great communication. Dress was beautiful with many compliments. Timely Shipping and matched what was ordered.

Date of experience: April 16, 2023
California
1 review
1 helpful vote
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They went above and beyond
April 10, 2023

I ordered this dress for my wedding next May, and I will upload a better pictures when they are professionally taken, but I wanted to add this review so people would not be afraid to do order this dress if they like it. The color of my dress is peacock, and you don't really see it on most of the photos until you zoom in, but there are rhinestones on this dress. They went above and beyond for my dress. The customer service was absolutely awesome and I asked if I could customize the back with a corset lace up, which they accommodated with absolutely no problems. They also added pockets which I absolutely adore. The only thing I would say on this dress is that though we did customize it to my size, it did come out slightly large as we did not factor in the measurements for the corset. I would say that is more on me than them though, so if you ask for this feature take a few inches off the waist measurement so you get that corset look. The string were also plenty long, so we ended up doing a little tie around the waist with a small bow, which personally, I loved because it accented my hips and waist, without taking away from the dress. Will 100% order with this company again. I wish I was able to add the little video that we made of me walking up and down the hall.

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+1
Date of experience: April 9, 2023