StabilityPro

I brought two of there products waited almost three weeks to receive them. When I did receive The order. It did not fit it was like two to three sizes to small as soon as I took it out of the package I know they was too small. I am a plus size women and it was like a XL instead of a XXL. I sent a email on how to return and get a refund this was twice in May 2020 I sent emails I out a response in June 2020 a month later. They told me I could not get a refund because the product was on sale and they do not do refund only a exchange or a credit. Why would I want a exchange or credit when there sizes run super small and to return or get custom service from them is a issue. Money wasted buyer beware of this company's customer service and if your a plus size women do not buy from them they run two to three sizes too small and you won't get your money back.

They charged me for a purchase I did not make. After trying to contact them, you only get a voicemail in which they direct you to their email. After a few days someone responded with they don't give refunds and I could do an exchange. How is charging my account for an unauthorized purchase becomes an exchange. Then the product is poor quality with a strong chemical smell. Your information is not safe if you purchase from this site.

I purchased products and my order was doubled which they charged me for. I immediately emailed them and Facebook messaged to let them know what happened. Calling was a joke as I couldn't reach a live person. After nine days they chose to respond to my emails. I'm sure that was to make sure the product was delivered to give me no other option. The cancellation policy is very clear just didn't realize they would SCAM me at the check out and double my order. I will not do another business transaction with them.
I was really hoping they were going to correct it the 1st time. They did not but were super quick to respond to me email within a day after letting me know my order doesn't qualify for return. It truly saddens me that is the way they represent yourselves and conduct business.

I accidentally ordered the wrong color ankle brace. I immediately contacted the company to cancel the order. They told me that they couldn't cancel it but could refund it once I received it. After receiving it they informed me that I couldn't return it because it was a discounted item but could receive store credit. A lot of hassle for nothing. Won't be doing business with them again. Wish I would have found this site sooner. Looks like others feels the same. Surprised this company is still around.

I recently ordered two mask on the site. I have not received them to date. I only ordered two, but the website somehow automatically order two more when I was trying to close out the site. Customer service is non existent. No one answers the telephone and no one returns email messages. I am trying to get a refund now. Buyers please beware of this site, they are quick to take your money, but not quick to deliver what they say they can deliver. I do not respect anyone who likes to take advantage of other people's suffering during this pandemic. Please avoid this site at all cost. I do not like company who scam customers out of their hard earned money.

This review is to warn buyers about Stability Pro's deceptive sales practices. I purchased one of the ankle lace-up braces with stability straps. They will try to sell you something else indicating it is an added feature of the brace when what you're buying is a 2nd of the same item. They ship the items immediately so by the time they get your email message to their support team to complain, they say it's too late because the order was already fulfilled. You are stuck with overpaying for something you don't want. The reply that I did receive back from support was that they're cancellation and refund policy is very clear that there are no refunds and that any shipping costs for returns or exchanges for a lesser product must be on your own dime. Stay away from this company. I wish I had.

The Stabilitypro website is very deceptive. By all appearances it looks like a legitimate, professional business. Do not be fooled like I was. There is no customer service, so since they never respond--the 30-day limit for exchanges or returns elapses and you are potentially stuck with a product you are unable to use. I have learned from this experience to always check the reviews, if I would have I never would have considered ordering from this business. I would give Stabilitypro 5 turds.

If you're looking to buy the Bunion Corrector for $19.95 (originally $39.99) I'll sell you mine for $10.00. What they call 100% Satisfaction is a joke. Save the headache and buy from another company. Notice how many BBB complaints they have.