SquareTrade

Why do I have to send my phone to Pakistan? I need to send my code to have the Taliban filled country download my phone's sensitive information. I refuse to do that and opted to buy a new phone instead! All State is going dangerously down hill just to save money. Look at your ratings and wake up. I am cancelling my Square Trade account..

This company sucks. I bought a chromebook and my son broke it twice. They only fixed it once they saidthe limit of liability has been reached. They are trying to only make profit and dont care about their customers. Its not like everybody is going to break their laptop. Don't buy their insurance. They either want you to waste your money on theinsurance plan or only do a claim once.

Trade square sold me a warranty for a Bose hearing device. I sent it in to be repaired it was not repairable and discontinued They replaced it with a cheaper set of Bose earbuds noise reduction $250. Mine was a hearing device $500. They had me return them I did. I called and spoke to Kevisha they are sending back the wrong set and told me to call them when I receive them. Do what? This makes no sense.the only hearing aid bose makes with the same features is $849. Replace it with those or refund what I paid for the device you warrantied

Their customer service when they deal with your insurance claim is very bad and arrogant, very unpatient when you have any question regarding to the process, feels like you are begging them to process your insurance claim, never want to deal with these people again.

I bought a furniture from Wayfair and bought protection plan with square trade. My furniture broke and I filed a claim. It was approved and I was told I will receive gift card from them. My nightmare started right after. They send me email with gift card which I could not open. Anyways, I emailed them numerous times for over a month and called them multiple times to resolve this issue. Nothing happened. I also had Wayfair representative on the line when I spoke to Squaretrade. They kept saying that gift card was issued and cashed. We asked them to provide the email address it was sent to and proof that it was cashed. At first they said they will provide the information and then sent me an email rejetcing my claim. I would not have paid extra money to buy this protection plan if I knew I would be scammed. Stay away from this company.

I was issued a check for a tv that I had covered, when I took it to Walmart to cash (that's where I bought the tv) they told me the check was invalid, I called square trade they told me I had to take the check to a wells Fargo bank to cash. I told them there is not one within 100 miles of my home and they told me that if I did not take the check to the wells fargo bank I would not be able to cash it. The customer service department was not helpful and I would not refer them to anyone. There are to many other insurance company's out there to wast your time on this one.

This warranty is a joke. Sent in a running laptop for a fan issue. They deemed it "unrepairable" kept the laptop and sent some of the purchase amount back (to add insult to injury, this laptop was priced at $629, paid about 200 for the plan. I had gotten this laptop on a black friday sale, so they based the worth of the laptop off the purchase price not the actual price... which is why they refused to fix or trade it...) never gave a choice to send it back. Won't even give the details on what made it "unrepairable".
They took it to fix it to flip it. WHAT A SCAM!

Square Trade is terrible. They give you the runaround, think they know what you need OVER THE PHONE! They sent all the wrong PARTS! They are slow at getting the repair done. They will not give you a phone number for the department that needs to order the part. Definitely not worth purchasing. Will never have anything to do with Allstate.

I purchased a bed frame from Wayfair & purchased the insurance from SquareTrade. I just need a replacement part, not the entire item but they had me jump through a million hoops with unnecessary pictures. I sent pictures of the broken piece but they required the whole item. Sent that but they couldn't see the broken area. On month 2 trying to get the part replaced. At this point I'll just contact the manufacturer to get the part myself. Totally dissatisfied!

So after over 2 weeks, more than 3/4 dozen phone calls, 1 rude & 2 forgetyful reps, I got a check in the mail yesterday for my tv. That doesn't fix it (which is the reason I purchased an extended warranty) it simply replaces it at the purchase cost (18 mo ago) & not the cost of the policy. (go figure) Had it covered today's cost & not the sale price I would be able to replace it for the amount provided As long as the check is good, I have to say it will get a good soundbar so I will once again be able to hear the news or a movie without guessing. It's only been a month, has there been any news? I won't be making this choice again, but Lord willing, I shouldn't need to learn this lesson over. I just thought it was only fair to provide an update, but these guys didn't make that easy. I think they do read the reviews because 3 days later...

Bought a treadmill - when it came for a claim, they told me to haul it to a "repair shop" and then they would pay me back. ARE YOU KIDDING? First where do you find a treadmill repair shop and why should I lug a several hundred pound machine. Total waste of money.

I can't beleive this is happening! This company is a complete fraud and should be prosecuted and brought before a judge. Mail fraud is actually happening and they get away with it. Please do what you can to break up this company. Shame of Amazon for doing business with them, Rating this company with a 1 is to good for it. My rating is -0

I'm researching if this is sold as an extended warranty or additional warranty. It was presented as a two year extended warranty, however that's much less than true since my product had a one year manufactures' warranty, the SquareTrades warranty only covers the second year. In other words, a claim during the first year is answered to contact the manufacture. Who knows the second year! There is nothing "extended." It is one year consecutive and one year extended.

Do not buy on ebay. Its not ebay i blame but look at squaretradeus on ebay look at thier seller reviews as a seller thousands never recived and they wont reply to emails through ebay. Avoid at all costs.

I think withAllstate Square Trades not wanting to accept legit reviews on their own websites on Google, and paying Google to block them tells the whole story. They have deep pockets and they get deeper with the help Google and all the other internet giants, two very sad companies

DO NOT BUY, I ordered this on accident and 5 minutes later placed a cancellation request on the item and the insurance after spending $130 dollars on this warranty and Square Trade will not even allow a refund when both orders are removed not even a full day after cancelling. Complete scam, additionally, the warranty was supposed to arrive after not refunding and the warranty never even came in the mail. This is the worst scam I have seen. If the order wasn't cancelled it would still be a scam.

What a horrible corporation went from representative the representative seven times then come to find out that what I paid for doesn't cover cracks and damage to my TV and that's what it said on my receipt
Typical greedy company will say they'll cover and then they don't so they paid nothing back to you horrible service