SquareTrade Questions & Answers

Here’s what consumers have asked with answers from SquareTrade staff and previous consumers.

4 questions answered

75% answered in 1 day

Question:

Is squaretrade a scam or a legit company? Is squaretrade a scam or a legit company?

Answer:

Company takes forever doing anything. Refuses refunding when it cant repair something and will make up an excuse to void the warranty.

By Eric E. over a year old

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Question:

What made you choose squaretrade over similar businesses? What made you choose squaretrade over similar businesses?

Answer:

I had no choice. They were the only protection plan offered. I would use a different company if I could do so.

By Diana M. over a year old

See more answers (7)

Question:

How easy is it to get a hold of customer service at squaretrade? How easy is it to get a hold of customer service at squaretrade?

Answer:

Its quite easy online. Just dont expect them to actually help you.

By Eric E. over a year old

See more answers (4)

Question:

Can anything legally be done to make them pay my ins. claim? what i have read of complaints, should be a class action lawsuit! Can anything legally be done to make them pay my ins. claim? what i have read of complaints, should be a class action lawsuit!

Answer:

There was a class action suit, that they lost. https://webservices.courthousenews.com/sites/Data/AppellateOpinionUploads/2023-02-3--14-06-19-320cv2725.pdf

By Mia A. on 10/31/23

Question:

How many have gotten a blank email for a shipping label? i've gotten 3 so far.

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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SquareTrade Questions & Answers

Is squaretrade a scam or a legit company? Is squaretrade a scam or a legit company?

What made you choose squaretrade over similar businesses? What made you choose squaretrade over similar businesses?

How easy is it to get a hold of customer service at squaretrade? How easy is it to get a hold of customer service at squaretrade?

Can anything legally be done to make them pay my ins. claim? what i have read of complaints, should be a class action lawsuit! Can anything legally be done to make them pay my ins. claim? what i have read of complaints, should be a class action lawsuit!

How many have gotten a blank email for a shipping label? i've gotten 3 so far.

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