logo

SquareTrade
Questions & Answers

414 reviews

Here’s what buyers have asked with answers from SquareTrade staff and previous consumers.

4
questions answered
0%
answered within 1 day
Question:

Is SquareTrade a scam or a legit company?

Answer:
Company takes forever doing anything. Refuses refunding when it cant repair something and will make up an excuse to void the warranty.
By Eric E., over a year old
See more answers (6)
Question:

How easy is it to get a hold of customer service at SquareTrade?

Answer:
Its quite easy online. Just dont expect them to actually help you.
By Eric E., over a year old
See more answers (3)
Question:

What made you choose SquareTrade over similar businesses?

Answer:
It was the only one offered at the time of purchase.
By dado g., over a year old
See more answers (5)
Question:

Can anything legally be done to make them pay my ins. Claim? What i have read of complaints, should be a class action lawsuit!

Answer:
There was a class action suit, that they lost. https://webservices.courthousenews.com/sites/Data/AppellateOpinionUploads/2023-02-3--14-06-19-320cv2725.pdf
By Mia A., over a year old
See another answer (1)
Question:

How many have gotten a blank email for a shipping label? I've gotten 3 so far.

Have a question?
Ask to get answers from the SquareTrade staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?