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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 4 days
How would you rate SpyFly?
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Florida
2 reviews
16 helpful votes
Follow alex m.
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I tried to use this spy app to monitor my employees activities while I'm away but it didn't work they only kept asking for more money without any positive solution to what I paid for I had to go to the internet to search for an hacker capable of spying and hacking on any device, while doing that I came across stella she helped me with what I wanted without any issues

Date of experience: April 2, 2020
Washington
1 review
0 helpful votes
Follow clark d.
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A great tool for finding out who is who in my surroundings!

Date of experience: November 4, 2024
Yari C. SpyFly Rep
6 months ago

We appreciate your feedback.

Illinois
1 review
0 helpful votes
Follow Jerry R.
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I did have problem and it was handled prompt, efficiently by a wonder representative of your company. I was very impressed and very pleased with the rep.

Date of experience: May 5, 2024
Yari C. SpyFly Rep
12 months ago

Thank you for your review, it's great to hear this type of feedback.

Texas
1 review
11 helpful votes
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BEWARE!
October 27, 2015

Your company told me I'd get an email stating our phone conversation (last week) saying you would cancel (again) the membership. I have received NO email AND you debited my bank account today, and I am tired of reading how you do this to everyone - let alone me.
I demand a refund of the money you took from my account yesterday, then CANCEL my membership once and for all.

Date of experience: October 27, 2015
Spy F. SpyFly Rep
over a year old

Hi Mary, thank you very much for your thoughts. We are sorry to hear you are not satisfied with your SpyFly experience and encourage you to reach out to us so we can take the steps to resolve this situation to your satisfaction. Our support team is ready to speak with you at 1-800-831-9235 and are available from 5 a.m. to 9 p.m. PST 7 days a week. We look forward to assisting you.

Texas
1 review
0 helpful votes
Follow Raymond A.
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The program is informative to a Generalized background, what I experienced with this is the information is not current to within a year or two keeping in mind the privacy act, I think it could be more current and then a bit more information about the peson rather than possible neighbors

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2020
Ohio
1 review
0 helpful votes
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Thank you
July 17, 2020

Thank you. I've been trying to locate a physician who saved my life. I wa diagnosised with ovarian cancer 1995. He operated on me and 2020 I'm a survivor... 25 years later... Out numbered all odds. I consider myself "the poster girl of ovarian cancer" and most importantly A SURVIVOR OF A DISEASE THAT HAS FEW SURVIVORS. Dr. Fanning is my hero...

Date of experience: July 17, 2020
Pennsylvania
1 review
4 helpful votes
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Let me tell spfly.com is the only company on the internet that I really trust. I lost close to 1000. 00 the past year on tech support company that are out of this country. Spyfly all of their customer service rep. Know their product If they tell you something its the truth. I was checking the company out for a collection agency for skip tracing all their info was up to date. The minute I wanted to cancelle my account was not problem. Im going to tell the agency to use this and will tell other. Thank you *******@msn.com

Date of experience: November 8, 2014
New Jersey
1 review
0 helpful votes
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Excellent application
September 6, 2024

Excellent application. Very accurate information. Thanks

Date of experience: August 26, 2024
Yari C. SpyFly Rep
8 months ago

Thank you for the 5-star review.

Arizona
1 review
0 helpful votes
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Good basic info search but would like to see more in depth searches

Date of experience: November 4, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for the feedback.

Oklahoma
3 reviews
0 helpful votes
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Identifying relationships would be helpful
June 24, 2020

Identifying relationships would be helpful. Accuracy of licenses is not up to date. I have seen handgun license and vehicle registrations on the people I am searching.

Date of experience: May 25, 2020
Kelli M. SpyFly Rep
over a year old

Dear Carolyn Parks

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Washington
2 reviews
0 helpful votes
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Sorry for the negative review
May 23, 2020
Updated review

This site works pretty well but generally almost all the phone numbers for people are out of service. Also sometimes people's identities are confused which causes them annoyance.

Date of experience: May 23, 2020

It's confusing to ise
June 15, 2020
Previous review

It's confusing to ise. And asks for money at every turn. I would like to pay 1 flat fee per month and be able to search many people.

Date of experience: May 16, 2020
Pennsylvania
1 review
0 helpful votes
Follow Barbara R.
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All three phone numbers for Douglas O Lee were wrong! I still can't verify that the address is correct. Not one relative is listed. I'm now searching for a brother of 4 left.

Date of experience: July 27, 2020
Kelli M. SpyFly Rep
over a year old

Dear Barbara,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Ohio
1 review
0 helpful votes
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Everything seems to be going smoothly
January 3, 2023

Everything seems to be going smoothly. But my last three searches all keep coming up as not found or invalid and they're my kid so I know that they should be valid lol

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Ive found everyone I looked for
February 26, 2021

Ive found everyone I looked for. Its amazing what you can dig up on someone with spyfly. Its scary how precise this service is... right down to the current value of the home they live in.

Date of experience: February 26, 2021
Texas
1 review
1 helpful vote
Follow roy O.
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This is good for what it's designed to be, only a superficial, public knowledge collection of information. It saves time. I like the site. That's why I still stay enrolled.

Date of experience: May 9, 2021
Kelli M. SpyFly Rep
over a year old

Dear Roy,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Weigner W.
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So far so good
October 8, 2019

So far so good. Just need to check a few of the phone numbers and emails given, to be sure they are accurate, as my contact with these people is very important.

Date of experience: October 8, 2019
Texas
1 review
0 helpful votes
Follow Brandie Y.
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Because Eric Ryan Cook is my husband since 2015 & your information is incorrect and hurtful to see him still living with his ex on your website. He lives with me@ 350 East South St 10 Long Beach CA *******

Date of experience: July 10, 2021
Kelli M. SpyFly Rep
over a year old

Dear Brandie,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
Follow Danny X.
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The information provided by Your site is incomplete, partially inaccurate and not up to date. I can say these things with confidence, because the person that I researched was Myself.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
Kelli M. SpyFly Rep
over a year old

Dear Danny Combs

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Alabama
1 review
0 helpful votes
Follow Barbara D.
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Ive definitely learned a few things and it has helped ease my mind

Date of experience: August 25, 2024
Yari C. SpyFly Rep
8 months ago

It's great to hear this type of feedback.

Illinois
1 review
0 helpful votes
Follow ALEXIS M.
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I WAS LOOKING UP A COUPLE OF PEOPLE I KNOW WITH VIOLENT PASTS & RECORDS TO KEEP THEM AWAY ALONG WITH SEX OFFENDERS.

THESE PEOPLE ARE LISTED WITH THE COUNTY SHERIFF OFFICE & THIS SITE SHOWED ABSOLUTELY NO RECORD. I AM SCARED FOR MY OWN SAFETY OF NOT BEING ABLE TO LOOK INTO FURTHER INFORMATION ABOUT PEOPLE.

THE ABSOLUTE WORST THING IS AFTER BRINGING THIS TO THEIR ATTENTION, THEY JUST CANCELLED MY SUBSCRIPTION INSTEAD OF FIXING THE OBVIOUS HUGE PROBLEM WITHIN THEIR COMPANY. SO NOT WORTH IT & THE EXTRA WORRY ASSOCIATED WITH A SYSTEM LIKE THIS & CAN'T LOCATE PEOPLE I KNOW YOU SHOULD BE ABLE TO. POINTLESS.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2019