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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 4 days
How would you rate SpyFly?
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Connecticut
2 reviews
0 helpful votes
Follow Karan F.
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When I had tried to give a satisfaction evaluation, I was cut off. Louie had assisted me. If I could I would like to give him 5 stars. He was curtious, patient and he had resolved my issues. Thank you so much

Date of experience: May 5, 2021
Arizona
1 review
0 helpful votes
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Cant find the person im looking for
September 12, 2024

Cant find the person im looking for. No phone number search either

Date of experience: September 2, 2024
Yari C. SpyFly Rep
8 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Illinois
1 review
0 helpful votes
Follow Debra A.
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Precise it's been accurate thus far and I really appreciate it. Thank you.

Date of experience: November 11, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for your review, it's great to hear this type of feedback.

Colorado
1 review
0 helpful votes
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I know for a fact that some things aren't found & shown especially arrests & criminal reports all together. I wish it shown more for social media as well. If I had known I wouldn't be able to find these things on here I wouldn't have spent money on the thing

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2021
Kelli M. SpyFly Rep
over a year old

Dear Karissa Ehmcke,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Missouri
1 review
1 helpful vote
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From just looking up the people who i know such as family members there is so much incorrect information although i do understand these are possible relitives and associations but theres a lot that are not correct as well as information that is extreamly out of date. So theres a lot of information that i found more accurate on a free people finder

Date of experience: February 15, 2024
Jason O. SpyFly Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Washington
1 review
0 helpful votes
Follow Jerald B.
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I looked up people who have criminal records it doesn't show

Date of experience: November 10, 2024
Yari C. SpyFly Rep
6 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

New York
1 review
0 helpful votes
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Sperry up the date so it's probably one of the best sites out there.

Date of experience: November 7, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for your review, it's great to hear this type of feedback.

Alabama
1 review
1 helpful vote
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Lots of erroneous data being pulled
April 13, 2024

Lots of erroneous data being pulled. How does a 7 year old get arrested for "possession of a firearm by an ex felon?", and it appears under multiple different people with the same name.

Date of experience: April 3, 2024
Daniel R. SpyFly Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

California
1 review
0 helpful votes
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Terrible all info was not up to date
June 26, 2020

Terrible all info was not up to date. Divorce employment nothing on address phone numbers not current at all evictions very dissapointed. So nobody will know I looked him up so if I did how do I know if he has looked me up?

Date of experience: June 26, 2020
Texas
1 review
3 helpful votes
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I am a 64yr
September 12, 2014

I am a 64yr. Old grandmother looking out for myself, grandchildren/family, and neighbors. This site is a blessing because we have to step up and do what we can to aid each other in this day and time. No one group of law enforcements can do it all we have to work together this is a wonderful site to assist us. Thank you spyfly.com!

Date of experience: September 12, 2014
California
3 reviews
0 helpful votes
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Love i found out along with my son that his dead grandfather left him his home. And his granfather has passed. And father kicked him out of what he thought was his grandmothers hom e. Because of you guys found out its actually my sons home. Without this we wouild of never known. Thank you so so much

Date of experience: September 16, 2023
Oklahoma
1 review
0 helpful votes
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Wonderful so far it truly is
July 28, 2024

Wonderful so far it truly is. It's easy to access. No hidden surprises and quick in its results.

Date of experience: July 18, 2024
Yari C. SpyFly Rep
10 months ago

Thank you for your review, it's great to hear this type of feedback.

Ohio
1 review
0 helpful votes
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Its been updated and you cant use the drop down menu for the states now. Very Frustrating.

Date of experience: October 30, 2024
Yari C. SpyFly Rep
6 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Florida
1 review
0 helpful votes
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Spyfly is easy to use, quick, and comprehensive
November 17, 2024

Spyfly is easy to use, quick, and comprehensive. It is a great tool!

Date of experience: November 7, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for your review, it's great to hear this type of feedback.

Illinois
1 review
0 helpful votes
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I was hoping to see parents' names, trying to get info for a class reunioni

Date of experience: July 29, 2024
Yari C. SpyFly Rep
9 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Florida
1 review
0 helpful votes
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Ok you do fine but you survey in
November 17, 2024

Ok you do fine but you survey in. My way and i don't like it in my biz

Date of experience: November 7, 2024
Yari C. SpyFly Rep
6 months ago

Our goal is to achieve customer satisfaction for all our members and apologize if you did not have a good experience.

South Carolina
1 review
6 helpful votes
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I cannot log into my accounti also want to make sure you do not deduct anything from my visa account sue to the fact i cannot cancel
Have tried to reset password more than once you will not send to my email. *******@att.net

Date of experience: February 6, 2016
Spy F. SpyFly Rep
over a year old

Hello Flaudine,
Thank you for taking the time to comment; we show that your account has been cancelled since December but would be happy to provide you assistance in utilizing our service. Please give our customer support department a call at 1-800-831-9235 and we will be happy to assist you.
Thank You
Spyfly Member Support Department

South Carolina
1 review
7 helpful votes
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Spyfly. Com
January 29, 2019

Spyfly. I went through them 1 time to obtain a background check for $1. Well i got the background check and paid the $1 no problem. I paid it out of my bank account. About a month or two later i recieved a "Warning Fraudulent Activity" Text message from my bank. In that text was a message stating i needed to contact the bank asap because there was a pending transaction that i didn't purchase. So i called the bank and come to find out SPYFLY.COM tried to take a whole $29.00 out of my bank account! So i had to tell them that wasn't me and they stopped my account and i had to get a new one. So just a heads up if you do the $1.00 background and use your bank like i did they will try to hit your bank for more than what they're supposed to.

Date of experience: January 29, 2019
Georgia
2 reviews
0 helpful votes
Follow Lawrence C.
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There is an exceptional amount of erroneous information. While this information had not been verified, some of it is extremely damaging. For example, I'm retired military. However, this report states the I'm a DESERTER for the ARMY in 2004! I retired in1996.

Date of experience: March 19, 2021
Kelli M. SpyFly Rep
over a year old

Dear Lawrence,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Texas
1 review
0 helpful votes
Follow Mehriban M.
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The search provided wrong address, despite the payment!

Date of experience: November 6, 2024
Yari C. SpyFly Rep
6 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction