business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 4 days
How would you rate SpyFly?
grey star
grey star
grey star
grey star
grey star
Florida
3 reviews
0 helpful votes
Follow Candice S.
Unfollow Candice S.
Send Message
Share Review
Report Review

Awesome
August 8, 2018

I have been using it for months now and am loving it. It meets my expectations and its a good price. Yes sometimes the info is off but it only pulls whats on the internet. Id say 95% of the time the info is spot on and I have learned a lot of stuff I never knew about a lot of people. I love Spyfly!

Date of experience: August 8, 2018
Washington
1 review
0 helpful votes
Follow Brianna F.
Unfollow Brianna F.
Send Message
Share Review
Report Review

Experience with this site is fine, my issue is false advertisement of what I will have to pay daily. The ad on Google says that I will pay a ONE time fee of $1 for my 5 day trial. However, I was charged another $1 today for this site.

Date of experience: December 5, 2021
Kelli M. SpyFly Rep
over a year old

Dear Brianna

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

There is a lot of wrong information
November 26, 2023

There is a lot of wrong information. You've actually listed my stepfather's current wife as my mother's relative. Strangely enough, no mention of her only son. Her baby boy. Seriously? Matter of fact there is no mention of me anywhere. I'm a member and there is no profile for me anywhere. Really?

Date of experience: November 19, 2023
Michigan
1 review
0 helpful votes
Follow Cara U.
Unfollow Cara U.
Send Message
Share Review
Report Review

This seems inaccurate
April 19, 2020

This seems inaccurate. I am pulling up names of people i know have a criminal history and nothing is showing for them. It is showing a foreclosure record under my own name and a felony. I bought my home in a foreclosure auction and i have not been convicted of a felony

Date of experience: March 20, 2020
California
1 review
0 helpful votes
Follow Jaydee H.
Unfollow Jaydee H.
Send Message
Share Review
Report Review

Whether the function can be stable, no obvious bugs, smooth operation, easy to get started

Date of experience: November 14, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for the 5-star review.

Nevada
1 review
0 helpful votes
Follow Regina M.
Unfollow Regina M.
Send Message
Share Review
Report Review

I can't really see the report because there is a big box asking for the name and other information. But the information that you're looking for is in back of the box. So you can't really see it that good.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Kelli M. SpyFly Rep
over a year old

Dear Regina McAllister,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Iowa
1 review
0 helpful votes
Follow Lori R.
Unfollow Lori R.
Send Message
Share Review
Report Review

Wow!
June 10, 2020

Wow! The places you go, the people you know, the fines you owe, when and where they caught you with blow... oh no hell no if you did it, lived it, paid it or laid it, had a job or was just a ho... spyfly will know...

Date of experience: June 10, 2020
Mississippi
1 review
0 helpful votes
Follow Ashley Q.
Unfollow Ashley Q.
Send Message
Share Review
Report Review

I was charged 30$ this morning but I haven't had this account 30 days! So much for a free trial huh? It also says that I am 33 years old and I am not. I am 29. It also does not list any of my tickets or any thing about me ever going to jail. It doesn't list it for my husband either. Just as I am ready to cancel my subscription. Bamm! Charges me 30! It also says my mother has been to prison and she has not. She is a nurse.

Date of experience: March 28, 2020
Washington
1 review
0 helpful votes
Follow Lindsy G.
Unfollow Lindsy G.
Send Message
Share Review
Report Review

Well first it alone let me search myself and one other person it will not let me search anybody else it won't give me the option to f****** search anybody else and it's b******* because I paid to be able to search other people and monitor other people and your website will not allow me to do that and I feel

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2020
Texas
1 review
0 helpful votes
Follow Gabriel I.
Unfollow Gabriel I.
Send Message
Share Review
Report Review

I haven't gotten anything that I'm looking for... I even looked up my own name and y'all in for was mixed up with my dad's name and none of my current emails even show up. And the person I'm looking into none of their current email show up none of their social media show up nothing shows up. I will cancel tomorrow

Date of experience: June 24, 2020
Washington
1 review
0 helpful votes
Follow Vance v.
Unfollow Vance v.
Send Message
Share Review
Report Review

Out of date information and your website looks exactly like another website

Date of experience: November 12, 2024
Yari C. SpyFly Rep
6 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Indiana
1 review
0 helpful votes
Follow Danielle P.
Unfollow Danielle P.
Send Message
Share Review
Report Review

Theres no criminal back ground when I know there should be. Also looked up 2nd person and he wasn't in your system and hes my brother do all should be ava inc criminal. Nothing on anyone that im looking for so far very dissappointed

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2019
Kelli M. SpyFly Rep
over a year old

Dear Danielle Feeback,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Tennessee
2 reviews
0 helpful votes
Follow Tommy H.
Unfollow Tommy H.
Send Message
Share Review
Report Review

You have incorrect information listed about myself and my wife.
Our home was NOT foreclosed; the bank turned down the amount offered to buy it from us and then they sold it for less. We threatened to sue them for predatory lending and they left us alone, never reported foreclosure on our credit. We have since learned our lesson about predatory lenders and bought a house through a legitimate lender. A judgment against my wife, Stacy Kernell is false, the amount of $108 was in fact paid at the utility office but wasn't recorded before it went to collections and it was resolved, however it shows in your report otherwise. Please remove these two items from your website in our reports. My DUI charge from 1992 is nearly 30 years old and that's not who I am today. My wife is being stalked and harassed and bullied by her ex over these things. Please remove them.

Date of experience: June 19, 2021
Kelli M. SpyFly Rep
over a year old

Dear Tommy,

SpyFly allows you to opt-out of having your information displayed in our people search results. To opt out, please click here and complete the form with the following information:

Your first and last name as shown on our website
Your age
Your current address (City, State, and Zip Code)
Your previous addressed (City, State, and Zip Code)
Email Address

Once your request to remove your public data has been received. We will send you an identity verification email.
Please check your inbox or filtered messages for an email from SpyFly Support. If you do not receive it within 15 minutes then please check the submitted email address for typos.
You must reply to the email to validate your request and continue the identity verification process.

When we review your opt-out request we will search for the record matching your information and add it to a list of records that will never again appear in our people search results. We will also send you an email confirming your record has been opted out. We will do everything in our power to ensure that your information stays out of our search results. Please be patient with us since we regularly update the SpyFly people search results from various public and private databases.

If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank you.

The SpyFly Support Team
“Protect What Matters Most”

Texas
1 review
2 helpful votes
Follow Dianne R.
Unfollow Dianne R.
Send Message
Share Review
Report Review

This is a great service
November 5, 2014

This is a great service. I discovered an agency was sending a woman to my house who had been convicted of forgery, possession of stolen property and obtaining property under false pretenses. Supposedly the agency was doing background checks, but they were not. I'm so grateful for this service. Because I knew this through Spyfly, I was able to kindly find a nonconfrontational way to get this house keeper out of my house.

Date of experience: November 5, 2014
New York
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Send Message
Share Review
Report Review

This is a ripoff site. Once you put your credit card information into their system it is impossible to cancel the subscription even if you try to do it before the end of seven days. The information they give you no matter how much money you pay is worthless. 95% of what they tell you is made up lies. The little tiny bit of info they give you that is True, you could find out on your own for free. Do not waste your money on the scam site!

Date of experience: October 25, 2021
Kelli M. SpyFly Rep
over a year old

Dear Tom,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Jesse I.
Unfollow Jesse I.
Send Message
Share Review
Report Review

The person I'm looking for has 2 social media accounts and u guys can't find them, and she has a phone number she's had for about 3 yrs and u guys can't find it. It's the main reason why I have u guys a chance. I'll be canceling way before the 7 days

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2020
Oklahoma
1 review
0 helpful votes
Follow Brittany R.
Unfollow Brittany R.
Send Message
Share Review
Report Review

I'm looking for my daughter who I haven't seen in 5 years. Her name is lily Tomblin her birthday is 4/7/2005, she was born in Claremore, Oklahoma. Her last known location was Killeen TX. She is 18. If you could assist in any way, I'd appreciate it.

Date of experience: May 12, 2023
Colorado
1 review
0 helpful votes
Follow Sonny M.
Unfollow Sonny M.
Send Message
Share Review
Report Review

I just started using it
November 20, 2019

I just started using it. Good so far. I do have a request. Deceiced or alive would be very helpful. Would you please consider adding that option/info. Also, a charges pending would be nice. Also current status of D. L. privaledge would be great, that was the main reason why I paid for the service.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2019
California
1 review
0 helpful votes
Follow Richard Q.
Unfollow Richard Q.
Send Message
Share Review
Report Review

I Wish it went further back in years
January 14, 2021

I Wish it went further back in years. And that this person was very close to another person for 10 years and there's no mention. So my experience so far hasn'tSomeone I knew was using it on me. Been very good.

Date of experience: January 14, 2021
Texas
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Send Message
Share Review
Report Review

These dates on file are not mine by any means charges 2/19/1999 poss cocaine / 2/2/2012 transportation// 2/2 pellet larceny //10 3 1995 dui //10 3 1995 no proof of insurance // 10 /3/1995 crim // veh injury these item are faults and wish to have these item remo ved from my record asap thank you

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2019
Kelli M. SpyFly Rep
over a year old

Dear James,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”