Overview
SpyFly has a rating of 4.3 stars from 7,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Some info is definitely incorrect and you don't show if person is married, divorced etc. And don't show who the prior spiuses are. No employment is sure in anybody I liked up. Allot of people have been dead for a long time and not marked as deseased no social media accounts come
Up
I know there is more information that is not being displayed that is important to doing a background investigation that is coming up. I know this for sure because it involves family members. Some of the information not being shown are acknowledged is arrest records and bankruptcy
When changes occur, show or highlight what changed. Everything else is great!
We appreciate your feedback.
I'm pulling up my record and it keeps showing my moms record because we have the same birthday and name. I'm 19 and she was born in 1975, I want to access my records and mugshots and I can't access them. I paid to see my record not other people's. Please reach out to me.
I know some of my searches and there are numerous addresses that are completely wrong. Also, there are people where nothing comes up and I feel that they MUST have an electric or gas bill in their name somewhere.
I had a good experience it could have been better if it would have gave me up-to-date information like if they had light bills and things like that in a night and you show me where the address it was located at
The information on me was not right and didn't have anything I was actually trying to find showing on me it just had info that was not my information but someone else's I also got same results for my mother and father
The background checks that I have conducted so far, are extremely outdated and severely lacking information that should be easily obtained and made readily available to your users providing that the access to services that you claim to have are current and true to what your site offers...
Dear Anthony Mulvaney,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I have been in the dark for many years now, having concerns and other issues that pertain to my quality of and conditions I find myself in, I ask questions and have had some individuals, well many, that's partly my own fault. Listening to to many persons givinge me advice, and attpting to make everyone happy. This was a first step in finding out some unanswered questioned. I rated it, good as it, I hope will allow some light to be shown on. Some things. It hopefully will answer some questions and get me closer to who and what I love.
Well i tried it on myself my name my age my phone number but it doesn't actually have my current address so how accurate can it really be. Also it kind of shows the option to be able to put driver's license but doesn't actually have that and that would be better
Dear Lisa,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
My experience, it was a great experience, easy to navigate.
We appreciate your review.
I had called to cancel my membership before the 7 day trial was up and the gentleman I talked to was very friendly and understanding, he was able to get my monthly membership down to an amount I am able to pay. That makes me happy because I use their site a lot and really didn't want to cancel
I called to cancel my membership & the male on the phone claimed to be a supervisor. He was extremely condescending to me, repeatedly tried to sell me a membership, despite me repeating myself to not sell me anything & to cancel my membership. He then said, "oh, so I think you say you want to cancel your membership, is that correct!?", after I said it 5 times! Extremely rude, unprofessional, belittling & condescending! Avoid this 'business'!
Hi Brandy,
We apologize that you received less than satisfactory customer service when you called in. Please reach out to our support team so we can help you resolve this issue. Our team can be reached via email by sending a message to support@spyfly.com or by calling us at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We appreciate your time and look forward to assisting you.
Checked myself - found some incorrect info LOL I knew there was another man with same first/last - probably his
Overall - I'm impressed. Started out thinking "free trial only" - too early to tell, but I may continue ---- good job by some people
This was a bait and switch. I thought I could get info about someone that I know for a fact was arrested and has a record and I ended up with the record of someone else entirely. In all the people I've been looking to get info on, I have not found a correct record.
I enjoy this app it hasn't let me down yet. I would like to see more on the reason what the subject was originally arrested for
Thank you for your review, it's great to hear this type of feedback.
Thank you so much for the updates. You've made life a whole lot safer in this tech savvy experience for me, that I can afford, that is easy to understand, easy to navigate, and the information is up to date, and I can remain anonymous! Thank you!
I just signed up tonight, and in just a few minutes I found all the information I needed on all the people I needed to know some basic stuff about. And it takes very little time. I signed up thinking I'll just go for 7 days for $2, but now I'm thinking I should stay with it.
I found out something about an ex and now I am extremely mad. I wish I knew about this Website sooner. However, I have things on my own record-that I did not do. So, I am trying to clear my name. I will accept what I have done, but not what others have done-Using my name.
Thanks,
Margo Bremer
I have been using it for months now and am loving it. It meets my expectations and its a good price. Yes sometimes the info is off but it only pulls whats on the internet. Id say 95% of the time the info is spot on and I have learned a lot of stuff I never knew about a lot of people. I love Spyfly!
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- San Diego, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Paul,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"