business logo of SpiritShop

SpiritShop

Overview

SpiritShop has a rating of 4.2 stars from 536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritShop most frequently mention good quality, high school and timely manner. SpiritShop ranks 8th among Sportswear sites.

service
59
value
60
shipping
60
returns
42
quality
59
This company responds to reviews on average within 1 day
How would you rate SpiritShop?
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California
1 review
7 helpful votes
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Still waiting…
January 28, 2023

Placed an order weeks ago and still haven't received it. The tracking shows it pretty much toured the whole Midwest and stopped in Vegas for a few days of gambling (I'm in CA). The tennis season will be finished by the time it arrives. Wish I had read all these reviews first- the website looked legit.

Date of experience: January 28, 2023
Georgia
1 review
0 helpful votes
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I have now ordered from this website 3 times, and there are pros and cons. Lighter colors come out well, but if you're trying to do a darker blue or green (like royal or hunter green), BEWARE. Mine have all been pastel. If you want those colors you'll need to buy the product in that color and do a black or white design to be safe. Other than that the products are ok. Also, if you order a football jersey, the name and number on the back will be down lower than they should be.

Date of experience: November 6, 2023
Oklahoma
1 review
0 helpful votes
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Very good experience
December 15, 2024

Do the blankets come with smaller lettering? Please let me know. I would like that much better.

Date of experience: December 5, 2024
Customer S. SpiritShop Rep
5 months ago

Thank you for the 5-star review. We offer a number of different design options and the font size may vary by design. Please note, the design size itself may not be adjusted. To view other design options, click on the blanket you want to design, then click "view more designs".

Minnesota
1 review
4 helpful votes
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I ordered 3 branded cups for my daughter's new school. All three had printing that was slightly off centered, different shades of color and not even the true school dark blue color. I immediately contacted customer service and received a response saying they don't take back or return custom work. They agreed to replace one of the cups but have disappeared into the land of no response so I have no idea when or if I'm getting a replacement for the only one they agreed to. Shoddy product and poor customer service. Never again.

Date of experience: August 20, 2020
Florida
1 review
0 helpful votes
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Very disappointed! Names and numbers way too low on the backs instead of where they should be located. The front is also very low and off center. I have no idea what this material is but I guessing almost zero cotton. These are little kids shirts and I paid almost $32 each. The quality is so poor I won't ever order from them again.

Date of experience: October 2, 2019
Wisconsin
1 review
1 helpful vote
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1/2 order came
September 13, 2022

We'll two weeks ago I ordered one sweatshirt and one womens long sleeve top. Haven't received yet. Directly after ordering that I ordered a winter hat. That I received within days and looks great but by the reviews I'm reading now I should have never ordered the shirts. I used debit so that money maybe gone. I definitely have to learn to read reviews and alert my school not to use or give out this website as a place to get school swag.

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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Very satisfied with the items I've ordered
April 22, 2024

The ability to customize t-shirts with an image that I upload is awesome. The items I've ordered are processed very quickly and arrive amazingly quickly. They look exactly like what I saw in the orders. Great work!

Date of experience: April 12, 2024
Customer S. SpiritShop Rep
over a year old

We are thrilled that you're happy with your purchase! Thank you so much for taking the time to share your experience.

Tennessee
2 reviews
4 helpful votes
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Delivery...
February 8, 2024

Hi. You guys are great. Everything was wonderful from your end. My picture is damaged from delivery. Looks like UPS didn't take care if it. The corner of the canvas is broken. It's sad but nothing I can do.

Date of experience: February 8, 2024
Pennsylvania
1 review
0 helpful votes
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Interboro team
February 8, 2024

Ordering was easy and sweatshirts were received in time for when I needed them. My only complaint is that the black letters on my sweatshirt faded after the first cold water wash, hang to dry and now look like a dark gray.

Date of experience: February 8, 2024
Maryland
1 review
0 helpful votes
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Loving The Shirt I'm In!
November 9, 2024

Your product feels so good against my skin, I can almost sleep in it….lol

These school shirt are absolutely amazing with the logo and all.

Thank you SPIRITSHOP!

Date of experience: October 30, 2024
Customer S. SpiritShop Rep
6 months ago

Thank you for the wonderful review! We're glad you're thrilled with your purchase!

Alabama
1 review
1 helpful vote
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A pleasant ordering experience
May 18, 2024

I placed an order for a sweatshirt. The style, color and size were available. I received notifications when my order was placed, when it had shipped, and the expected date for delivery, which was the actual date I received it.

Date of experience: May 8, 2024
Customer S. SpiritShop Rep
12 months ago

We're delighted to hear you're pleased, and we appreciate you taking the time to share your experience!

Kentucky
1 review
0 helpful votes
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She was thrilled
November 28, 2024

The shirt arrived quicker than I expected and I was very pleased with it's apperance. And the gift was greated appreciated by the recipeint.

Date of experience: November 18, 2024
Customer S. SpiritShop Rep
6 months ago

Thank you for the 5-star review! We appreciate your business.

Florida
1 review
0 helpful votes
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Super pleased!
February 11, 2024

Order (3 shirts) came quickly. One sweatshirt had a problem. Customer service was great and after sending them a photo, a replacement came within days! The shirt quality & printing were top notch. I will be ordering from them again.

Date of experience: February 11, 2024
Customer S. SpiritShop Rep
over a year old

Thank you Barb for the great review. We're glad to know you're pleased with your experience with Spirit Shop!

Florida
1 review
0 helpful votes
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3 Cheers!
March 1, 2024

Easy to navigate website. Tons of options and colors. Fast shipping. Ordered one for a test and being pleased, we ordered several more. And the e-mail coupons keep coming! Only one hitch: one of the shirts seems to have a little of the glue (or whatever is on the transfers) on the front. It's small, but white on a dark green shirt. I thought I'd spilled something but no. Having some trouble getting it off but I'm guessing in a wash or two it will.

Date of experience: March 1, 2024
Customer S. SpiritShop Rep
over a year old

We're happy to hear you're pleased with your order! Please email our customer service team or fill out the contact form on the site regarding the shirt with sticker residue so we may assist you.

Oregon
1 review
0 helpful votes
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Love my Canes wear!
November 9, 2024

Ordered a hoodie and a long sleeve t shirt for my son and they are perfect! Super happy with the quality! Fast shipping too!

Date of experience: October 30, 2024
Customer S. SpiritShop Rep
6 months ago

We're thrilled to hear you're happy with your order! Thank you for shopping with Spirit Shop!

Michigan
1 review
2 helpful votes
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Ordering items from this company that I was hoping to give as gifts has been the biggest mistake I've made this Holiday season. Sizing is the worst I've ever experienced. I ordered a size Women's Medium. The shirt that arrived fits as a child's size extra small. I called the company and told them I will ship the shirt back if they send me a shirt of the correct size. I was told they do not offer refunds or exchanges and they are unwilling to make things right. STAY AWAY!

Date of experience: December 7, 2018
Georgia
1 review
0 helpful votes
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Catholic Ace Green Throw
December 5, 2024

I was very pleased with my throw. And very quick delivery. Thank you!

Date of experience: November 25, 2024
Customer S. SpiritShop Rep
5 months ago

We're thrilled to know you're pleased! We appreciate your business!

Wisconsin
1 review
0 helpful votes
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Spartan sweatshirt
December 5, 2024

Excellent service. Easy to order and received quick. Referred your site to others

Date of experience: November 25, 2024
Customer S. SpiritShop Rep
5 months ago

Thank you for sharing your experience and referring to others. We value your input and are thrilled you had a pleasant shopping experience!

Wisconsin
1 review
2 helpful votes
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Love the products!
February 8, 2024

I absolutely love the product and would hands down give 5 stars but... I orded a backpack, cinch bag, cooler, 1 jacket, 2 hats, 3 sweats shirts and 4 T-shirts. I was sad the name on the sweatshirt was not centered and looks really silly. We spent a LOT of money and I'm sad this happened. Also the sticker on the cinch bag left a bunch of glue behind when peeling it off and now it has a bunch sticky residue on it I can't get off. Otherwise the products are great and they came fast.

Customer service reached out right away and offered to help!

Date of experience: February 8, 2024
Customer S. SpiritShop Rep
over a year old

Thank you for taking the time to share your experience. We're always happy to help resolve any issues. Thanks for shopping with Spirit Shop!

Missouri
1 review
0 helpful votes
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Sizes are off
September 5, 2023

I ordered 2 shirts in two different styles but both in the same size. One fit the other was way too small. I emailed customer service asking for an exchange or refund and they refused to do either. They offered me a discount if I order more shirts from them. As if I will give them more money! Not a chance!

On the same order,
I ordered a woman's large for my wife and it was the exact same size as the kids medium I ordered for my daughter. This place is a joke.

Date of experience: September 5, 2023