Overview
SpiritShop has a rating of 4.2 stars from 536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritShop most frequently mention good quality, high school and timely manner. SpiritShop ranks 8th among Sportswear sites.
Very quick and took care of my issue! Name spelled wrong and replaced without any problems!
Ordering online went smoothly. My order was delivered quickly, and all my items turned out very nice.
Thank you for sharing your experience. We're so glad you're pleased!
Sweatshirt was of good quality, but we had to cut the neck. It was too tight and our son's head kept getting stuck. For the price of the sweatshirt, I was disappointed we had to cut it.
Thank you for sharing your experience. We're sorry to hear the neckline was tight. Product measurements are provided by each manufacturer, but unfortunately they don't provide neck opening measurements, just width and length. We appreciate your input.
My order was on time. Shirts were as I expected. Service was great. Thank you
We're glad you're pleased with your order! Thank you for shopping with Spirit Shop!
We really loved our shirts! Came very fast in the mail! Thank you
We're glad you loved your shirts! Thank you for shopping with Spirit Shop.
The person that took the email handled the situation in a timely manner and solved the issue
Thank you so much for taking the time to leave a review and share your experience. We appreciate it!
Ordered and arrived in about a week. Nice quality. Will order again.
We appreciate the 5-star review and are glad to know you're satisfied with your order! Thank you for shopping with Spirit Shop!
This company fulfilled my order, delivered it in a very timely manner...
Thank you for taking the time to leave a review. We're glad you're pleased with your purchase!
I am very pleased with my orders. Will continue to order more
We're so glad you're pleased and look forward to serving you in the future!
Easy ordering, quick shipment. Good product. Will order from them again for spirit wear!
We're so glad you're pleased. Thank you for the review and for shopping with Spirit Shop!
Everything went smoothly. It came on time. Shirt is nice.
Thank you for your purchase with Spirit Shop. We're so glad you're pleased!
Shirts are good quality, however, the colors shown on the website for the lettering are completely different from what I received
I ordered a YXL and it is more of a Adult L. Its huge and I did not read the return or exchange policy. That is my fault.
Hi Doris, I see our customer service team reached out to you on November 19 regarding a discounted size replacement. Please contact our customer service team @customerservice@spiritshop.com if interested, and we'll help you with that.
I've orders 2 pairs of sweatpants and so far have struck out where the sizing is HUGE. I went from XL to L and will probably try again w a medium. Experience has been great but since it's all custom school or town branded gear you don't have any recourse to return anything.
Thank you for your purchase and for taking the time to leave a review. While we don't take returns because of everything being printed on demand, we can offer another size at a discount. Please contact customerservice@spiritshop.com for more information.
I ordered 2 items. One was perfect and as expected. The other item was sized much smaller than expected so may need to re-order and size up (may 2 sizes up...was very small.)
Super fast shipping and price was great. Thanks.
Thank you for taking the time to leave a review Nicole. Please contact our customer service team at customerservice@spiritshop.com for information on discounted size replacement orders.
We loved both the sweatshirts we received. The only request I would have is that both the hoodie and the crewneck styles would come in more color selections.
We're glad you love the sweatshirts and we appreciate your input!
I ordered some gear from my Jr High School and finally got the warm ups l wish they had in the 70's. Great quality, fast shipping- I'll be back
We're delighted to hear you're pleased with your order, and we look forward to serving you in the future!
We recently opened a store at spiritshop.com and inadvertently made the mistake of uploading logos without checking the box for them to be used for embroidery. The problem was discovered when someone ordered an embroidery item and received the fleece with no logo. We have repeatedly tried to correct our mistake and fix all of the items in question, however we have been receiving an error message for several weeks now with absolutely no response from Spirit Shop. Worst customer service ever. You'd think that they would address this immediately. Also, not sure what's going on with their server, but I was also able to pull up the data for the Spirit Shop sales for the month of December. You'd think they'd have better security than that. I'm just a graphic designer who works for one school. How on earth was I able to pull up their financial data?
I Purchased 3 custom shirts for $88. Seems like a lot of $$ but we wanted them. The very first wash, half of the vinyl letters came off two of the shirts. One shirt was fine, no issues. There were no special care instructions so I washed them like I normally would any other type of vinyl printed shirt. And I emailed the company to ask if something could be done and they have never replied. Their product is cheaply made and not worth the price. And, they don't stand behind their product to try and make it right.
Stay away from this company, and if your school uses them notify the school they do not provide refunds or have a return policy and will refuse to give money back for poor quality work. Screen print was poor quality.
- Visit Website
- Detroit, MI
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you're pleased! Thank you for sharing your experience with us.