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SpiritShop

Overview

SpiritShop has a rating of 4.2 stars from 536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritShop most frequently mention good quality, high school and timely manner. SpiritShop ranks 8th among Sportswear sites.

service
59
value
60
shipping
60
returns
42
quality
59
This company responds to reviews on average within 1 day
How would you rate SpiritShop?
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Florida
1 review
0 helpful votes
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Should have got XL- these don't fit me
April 17, 2025

Arrived on time and printed accurately. Just way too small: I know there are no returns because they are customized. Hope to find skinny person to wear them. 🤣🤣🤣🤣🤣🤣

Date of experience: April 7, 2025
Customer S. SpiritShop Rep
4 weeks ago

Hi Paul, We're sorry the shorts didn't fit. We can offer a discount if you wish to reorder a larger size. Please email customerservice@spiritshop. Com if interested.

Ohio
1 review
0 helpful votes
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Great Quality! Great Prices!
April 17, 2025

I've never ordered from this company before this order, I'll definitely be ordering again. The quality n price of my shirts are excellent. The printing was perfect.

Date of experience: April 7, 2025
Customer S. SpiritShop Rep
4 weeks ago

We're happy to know you're pleased with your purchase! We appreciate your business.

Pennsylvania
1 review
0 helpful votes
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Exceeded my expectations!
April 17, 2025

I missed out on my son's football team's apparel sale. Thankfully I was thrilled to find more options, great prices, great quality merch, and just a great experience end to end though Spiritshop. Thank you!

Date of experience: March 12, 2025
Customer S. SpiritShop Rep
4 weeks ago

Thank you for the 5-star review! We're thrilled to hear you're so pleased!

Utah
1 review
0 helpful votes
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Loved my order!
April 23, 2025

I loved my order so much I have ordered more merchandise… and am planning on putting another order in soon! Thank you!

Date of experience: April 13, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're thrilled to hear that you loved your order! We appreciate your business and look forward to serving you in the future.

New York
1 review
0 helpful votes
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Quick & Easy
April 18, 2025

SpiritShop had Many options to choose from and Very Quick to ship! Within a week Items were shipped to my house! TY!

Date of experience: April 8, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're glad to hear you're happy with your order! Thank you for shopping with Spirit Shop.

Illinois
1 review
0 helpful votes
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Colorguard
October 27, 2024

I ordered seven navy blue t-shirts with red & white graphics, but the graphics were orange & white. I notified you of the error, and you said you would send the red & white navy blue t-shirts. I received the replacements, but they too were orange & white.

SpiritShop attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2024
Customer S. SpiritShop Rep
6 months ago

Hi Bryan, we're sorry you weren't pleased with the color on the replacements but I do see we were able to replace again with navy and white print on red shirts instead. Please feel free to reach out to our customer service team if you have more concerns.

Michigan
1 review
1 helpful vote
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Arrtic Fleece? More like Artic Felt!
November 13, 2021

I ordered an Artic Fleece blanket for a Christmas gift for a high school student. Thinking the description of artic fleece would be something thick, fluffy, and comfy. Imagine my surprise when it came in a small envelope package and is paper thin! Felt like felt not fleece! Possible wall hanging but not a blanket! Very disappointed. Even more disappointed that they do not take returns but offered let me to buy another item for 50% off.

Date of experience: November 13, 2021
Colorado
1 review
0 helpful votes
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Way too small
April 17, 2025

I ordered a La Junta baseball half zip shirt sometime in March. I received my order in a timely manner. I orders a 2XL in the hopes it would fit well. I normally wear an XL. This shirt did not fit, and was way too short and fit like a large. I e-mailed you twice asking for a refund. I never received a reply. Christine Coffield

Date of experience: April 7, 2025
Customer S. SpiritShop Rep
4 weeks ago

Hi Christine, We're sorry your item didn't fit. Everything is printed on demand so we don't take returns but we can assist with a discounted size replacement. Please email customerservice@spiritshop. Com. I am unable to locate a previous email from you

Oregon
1 review
0 helpful votes
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Terrible Customer Service
April 17, 2025

I placed a bulk order of t-shirts for the students at the school where I work, in anticipation of a field trip where they would need to wear these shirts. I ordered with plenty of time for processing and shipping. However, when we received the order it was missing several items, and also included sizes that we did not order. When I asked them to rectify this issue and rush ship them so they would arrive in time, I was told that it wasn't possible and they didn't know what happened. There was no apology for the error and no effort to make it right. They did end up shipping the missing t-shirts, but they did not arrive until more than a week after our field trip, and during our spring break so we weren't even in school. I will not be ordering from Spirit Shop again.

Date of experience: March 13, 2025
Customer S. SpiritShop Rep
4 weeks ago

Hello Liz, We're sorry to hear you're unhappy with your Spirit Shop experience. I see that you contacted us on March 13 and we sent replacements out the very next day on March 14. I'm sorry they did not arrive in time for your event. We appreciate your feedback which helps us make improvements.

California
1 review
0 helpful votes
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As expected
April 18, 2025

Loved our shirts & sweatshirt. I like that we can basically design it the way we want it. I would love some updated soccer designs though.

Date of experience: April 8, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're so glad you're pleased, and we appreciate your design suggestion. Thank you for shopping with Spirit Shop!

North Dakota
1 review
0 helpful votes
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Like the items I got.
April 24, 2025

Good. I like the material and came fast. I will be buying more shirts and items. I will be buying more items from this site.

Date of experience: April 14, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're glad you're pleased with your order and we look forward to serving you in the future! Thank you for shopping with Spirit Shop.

Illinois
1 review
0 helpful votes
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Turned out like we wanted
April 24, 2025

Turned out like we wanted. Was good capacity size his football gear fit perfectly inside the bag. Love it

Date of experience: April 14, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're very happy to hear you love your purchase! Thank you for sharing your experience.

California
1 review
0 helpful votes
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She loves the is warm-up jacket
April 17, 2025

My granddaughter starts High School next year. She loves the is warm-up jacket of her future high school, the Terra Nova Tigers out by the beach in Pacifica, California. School pride -- get some.

Date of experience: April 7, 2025
Customer S. SpiritShop Rep
4 weeks ago

We're so glad she loves the jacket! We appreciate your business.

Texas
1 review
0 helpful votes
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Sweatpant and long sleeve shirt
April 18, 2025

My experience what wonderful i love shopping on spirit shop and I will continue shopping they nice stuff on the website

Date of experience: April 8, 2025
Customer S. SpiritShop Rep
3 weeks ago

Thank you for taking the time to leave a review. We're happy to hear you're pleased with your purchase!

Pennsylvania
1 review
0 helpful votes
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Phenomenal
April 17, 2025

The Customer Service & Sweatshirt Is Perfect. My Grandson had teachers and classmates where he got it from. He texted me and I told him to share the info. I accidently keyed 1 digit in our address incorrectly. It went to a neighbors home and they don't speak english. We are acres apart so I checked and they had the sweatshirt for days and had returned to sender the evening I went to their home. We communication barriers and ingenuity we were able to get an understanding. I contacted customer service and they graciously sent another sweatshirt to us although they had not received the 1st one back yet because it was only 1 day since I went to our neighbors home. Thank You Spirit Shop! Customer for life. I have 2 more grandsons and will be using your service.

Date of experience: February 24, 2025
Customer S. SpiritShop Rep
4 weeks ago

We appreciate you taking the time to share your experience. Thank you for shopping with Spirit Shop!

Ohio
1 review
0 helpful votes
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BMHS athletics
April 18, 2025

Ordered 2 t-shirts to support my grandson who plays football. Nice selection of styles and designs. Will definitely order again.

Date of experience: April 8, 2025
Customer S. SpiritShop Rep
3 weeks ago

We're happy to know you were pleased with your order and we look forward to serving you in the future!

Pennsylvania
1 review
0 helpful votes
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Track and field jacket
April 20, 2025

Ordered one jacket, it was misprinted, I called, they replaced it faster than a hiccup. The new jacket is great

Date of experience: April 10, 2025
Customer S. SpiritShop Rep
3 weeks ago

We appreciate you taking time to leave a review. Thank you for shopping with Spirit Shop!

New York
1 review
0 helpful votes
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Fast delivery, ok product
April 19, 2025

I'm impressed with the fast delivery! However, not so much with the product. No pockets in sweatpants! Did it say this in description? I may have missed that. And material is bulky.

Date of experience: March 20, 2025
Customer S. SpiritShop Rep
3 weeks ago

Thank you for leaving a review Lisa. We carry a couple different styles of sweatpants. The Gildan pants do not have pockets. The two different styles of Jerzees sweatpants do have pockets which is in the product description.

Ohio
1 review
0 helpful votes
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Order came earlier then expected
April 17, 2025

Wonderful delivery time! Only problem i have wich is probably not on the seller is that there is not a seal on the outside of the container...

Date of experience: April 7, 2025
Nebraska
1 review
0 helpful votes
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Grand Island Islander 2025 Tee Shirt
April 17, 2025

I ordered a grand island football 2025 tee shirt for a reunion next year. It was as described. Shipping and timely delivery were excellent.

Date of experience: April 7, 2025
Customer S. SpiritShop Rep
4 weeks ago

We're happy to know you're pleased! Thank you for shopping with Spirit Shop.