Sono Bello

Horrible experience. Worst pain I've ever been through. Sent me home bleeding immediately after surgery, bled all the way down side walk and into car. It was like a twilight zone. They barely were done with surgery before they had me in a wheel chair taking me out the door. Not once did anyone warn me about how painful it would be. You are wide awake and fully conscious the entire procedure. It's been over a year and I am still numb in several spots. Not one person from this place ever checked on me. DONT GO HERE!

This place took a piece of my stomach which they never mentioned to me that they were gonna mess up my tattoo plus they have left me worst then what I look like before. I dislike the results so much that I've gone into depression. I cry over my results all the time. Dont waste your time & most definitely not your money. They scammed me for over $14k so I can look my worst.

DO NOT USE THIS COMPANY.
Paid for 6 sessions and got thru half of them. All scheduling is done by phone and they will not call you back, text you Or answer the phones. You will be ghosted and you will be out your money. The only number that they give you to call is Jessica which is the mainline. Tried for three weeks many times and no answers or responses. You've been warned. Have a good day.

I booked a consultation a couple weeks ago, waited at least 40mn,I filled the papers ( mind you they ask to come 15 mn prior)no one came to check or apologize for taking so long to see you! Good thing I was reading the reviews while waiting. Then I realized a lot of people are saying how bad they treat their clients, I just left.save my money! Do not go there,they don't respect customers!

I am a physician and was told to come at 9 am Buton the morning of the initial appointment got text to come 15 min earlier. But cannot do this rounding. The richmond location was terrible to find by Google maps with 8 turns around the actual location circulating to get there. The building is large and only the front had the house number.

I arrived 10min late. The front person sounded like military to me. We have a policy and can't see you. You can wait here and see if somebody does not show up.
If I would have been told about their late policy I would not have traveled 30 min 2 ways.

I don't think they understand how to manage people. People with a lot of time may not have the funds to pay their services.

The fact that I am currently walking disabled was not taken I to consideration as I could not walk around searching for house numbers.

That place is in a terrible location to find.

I would give zero starts if that was an option. The staff ( Patricia) are pushy like used car salesmen and they opened a credit card after a 5 minute consultation. They claimed it was a look to see if I would pre qualify for an amount and two weeks later I get a credit card in the mail. Don't go!

I am Mildred Molina, another victim of Sonobello. I can affirm that all the bad reviews they have are true. I had two lipo lasers with them, the first in 2021 where they did not remove any fat and they almost killed me from so much lidocaine that they gave me the so-called Dr. Mendoza. He cut an excess of skin from my abdomen and pulled my belly button down out of place. And leaving me with a horrible scar from side to side, later in 2022 they repeated said lipo to repair what they did not do, they charged me more money, they did not make my waist, they put my navel back in its place and they sewed it as if it were a patch I woke up in the middle of the process I could feel everything they did to me and see it in the reflection of the lights today I have no sensitivity in the lower part of my abdomen and other problems which they are not interested in because of a law in Florida You practically can't sue unless you die. Please believe me, look for another place, I guarantee that any other place will be better and they charge you the same but you will have an excellent job.

There was subtle difference for the past year. When I wanted to repeat the procedure I was told I had to be within 2 lbs of starting wait. My wait fluctuates by 5-8 lbs depending on the day of the week etc. so the free revision isn't happening to see if it could improve my results. It was way more painful than described during and post op. I spent 6k to look no different. I'm so upset and feel scammed. I could have gone to a plastic surgeon and got real lipo that would have been dramatic and more effective for only slightly more.

Dani A.

I decided that I would do this to gift myself at 70 with a new look at my tummy. The initial procedure was a piece of cake. They gave you enough drugs to be relaxed so I really didn't feel anything during procedures. They were really interested to making me comfortable and not scared. They gave me some drugs to take at home for pain, nausea, and antibiotics, for when numbing wore off. After the 5th night I took all the meds according to schedule and what they gave me. I was out of it all. Then the shocks come to your tummmy, which I wasn't aware of. I've never had so much pain like that. After the 7th day I called because I was in so much pain I couldn't sleep, eat or anything.Im now into my 19th day and stilll can't sleep at night, triggered my old migraines coming back because so much Tylenol I've been taking. Stomach burning, shocking pains, tenderness in my stomach. Before I had this done I was walking 2-3 miles a day, now I'm lucky if I do a mile. When I called them on about the 7th day they told me these shocks might last 6months to a year and to take Tylenol only for pain. If you've ever experienced nerve pain you should never do this. They made me feel like I was a drug seeker. All they could say is everything was normal and it's the nerves waking up and to take Tylenol. No compassion for the pain I was in. I paid 6600.00 to miss Xmas eve,Xmas and both New Year's Eve and now I don't know how I'm going to go back to work. My poor dog just waits for me to take him but I just can't walk that long. Before this surgery I was migraine free, and pretty healthy person. Wasn't even overweight. I had a low BMI I should of recovered. I told the nurse today if I was told about the recovery would take 6 months to a year to heal I would of never done this. Ladies accept your body for what it is, because this wasn't worth the pain I've been going through.

After cancelling the procedure was told I would get a partial refund. Call everyday and still no refund after over 3 weeks. SCAMMERS! DO NOT GO THERE!

This company is ripe off. When they're trying get your money they're so nice keep calling BUT after you have call them for follow up appointments but worst thing I didn't get my results. They told after 6 months I can come back for free if I didn't get the results I want but when I did everything they said to do after 6 months the doctor coming in talking medical talk and he couldn't go back in they're full of $#*!.Don't let the commercials fool you once they take your money it's over! Don't believe them when they say SNATCHED

I am very unhappy with the results of my procedure. I have expressed this constantly. I did a revision and I thought that would help it but no it didn't make a big change. I had difficulty after the first procedure. All of my stitches opened and I was burned from the lazer. So now I have a large dark burn on my stomach that will not go away.it was a terrible experience and I do not recommend doing it. It cost alot and the results are not what was expected. Now I have to live with this mistake. I would like for them to offer some of my money back. This was paid in full. NOT A HAPPY WOMEN!

I wasn't really sure what to expect. Between the initial consult with a sales rep, I suppose, and the preop, I was verbally abused by the Dr Atun, who stated he would not do the surgery without the invasive parts. They were talking that they were going to charge me 5% to reschedule though he was the reason it was apparently being rescheduled. Then they changed the doctors, then that doctor couldn't do it for the next appointment they scheduled. So I wrote them and told them I initially came in for the non invasive procedure they were advertising. Their practice manager called me and said they couldn't send the deposit back to me through my credit card but would mail a check. She cited the full amount back. Now a month later, no refund received as of yet, I called today and was told the manager was in a meeting, I asked about the missing check. Sadly, the only thing I got was verbal abuse and a run around. (Rescheduled, not informed of the doctor, no informed consent & they are the ones that cancelled/rescheduled TWICE.

2-3 weeks ago I scheduled appointment for what they had available, came in 15 minutes early as requested, left after an hour… nothing. I work 60 + hours a week. My time is limited and valuable as well. They triple book appointments, and obviously don't want my business or money… Scottsdale location.,,, shameful… very disappointing, but Faith receptionist was wonderful! Never even reached out to me to find out why I left…they don't care… they are making money though… who cares about customer service?

I expended the money hoping to get good results. Lack of post op instructions have cost me more then $2000 dollars in post op massages and still battling with pain and fibrosis. Do not recommend the business

I bought the abex procedure, upper arms, knees, and banana roll. None of these procedures made me look better, instead I look worse and now I have 2 belly buttons, my stomach isn't flat and smooth, my knees and arms are lumpy and saggy, and my butt looks like it has another butt under it if it is all lumpy and dented. I bought 2 Venus packages because they said it would fix all this. It didn't. I look worse than before surgery

I had a procedure back in December of 2021. In January of 2022, I had my post-up follow-up with Dr.P. We both agreed that I will be rescheduled for a revision, after she didnt perform the correct procedure that we both agreed on during counseling.however the receptionist are not knowledgeable on the procedures and policies of the company, since they do not explain to patients what happens next when something goes wrong. For example that your going to be on a waiting list and they can call you at anytime without any appointment or notice. By this time your weight after the procedure will change; therfore you would not be allowed to have your surgery done because this will delay the procedure again. I will never "RECOMMEND " anyone to this horrible place call "SONO BELLO."

Consultation was fine. It was the surgery that messed up my body! I guess the AbEx went okay but they moved my belly button way up above my waist. It's almost under my breast's. It looks horrible & I'll never wear a 2 piece bathing suit anymore. I look ridiculous! That's not the end of my disastrous story. At the last minute I decided to have liposuction on my thighs. Now I look like a freak! There's a dent, more like a cave in in them. I'll never wear a short skirt or shorts again either. The cave ins on my thighs are a joke. There are huge indentations on both thighs where the cannula went in & then there is fat all around the indents. Even my 11 year old granddaughter noticed it. This place is a joke! I went for my 6 month post op appointment & asked that the doctor be there because I had complaints & wasn't satisfied. They said they were sorry & would try to fix it which meant going through this all over again. They said they would call me to set up an appointment. Well months later & no call. I called back & they said they would give the dr my message & get back to me. Still no call! What is this Satisfaction Guarantee? I'm just a number to them. They won't even give me a partial refund! My body is a joke now. Between my belly button in no where land & dents in my thighs I'm so to go to the beach or out anywhere. Everyone who notices my thighs I tell I had this botched surgery done at Sono Bello & never go there & spread the word! I would rather have my fat belly & thighs back than look like this. I feel like a freak of nature! No calls months later which at this point wouldn't mean anything. They've already proven themselves unqualified! No money back! I've already spoken to an attorney & am proceeding forward with this.

Never, ever use their services! Totally unacceptable work on my body!

I've never, ever left a comment, positive or negative, but this is beyond ridiculous. Very poor customer services!

Satisfaction Guaranteed is a huge joke. That's why I'm proceeding with my attorney. Hopefully everyone considering having a procedure done there should cancel it! This place sucks & so does the so called dr who performed these procedures! Their rating from me is so low it's in the negatives.

This company has terrible customer service they do not value their clients time at all. When you schedule an appointment they will have you sit in the waiting room for hours on end. This happened to me several times. They lack adaptability when it comes to their clients schedules. They are also not transparent when it comes to the process after the procedure. I was very disappointed in the service I was provided for the money I had spent. I would not recommend them...

Well, after writing this review they decided on sending back our deposit of the $2500. I was ready to further the problem on. LDB

I had my Tummy tuck September 20th 2023. I'm very disappointed in the facts that they don't tell you what it's going to be like, I felt betrayed deceived I'm very disappointed for that!However, the doctor himself was wonderful. I believe he did the best job.It's not his fault I'm talking about the preparation. You know you sign your papers and stuff I don't know if in there.
There's some release for them but I'm just furious that I have 9 weeks behind me and I have so much pain between my ribs up under my Breasts and my back! They do not tell you you have to lay on your back for a month. They do not tell you that you're gonna have hot spots to on your back the size of a dinner plate and you can only sleep 2 hours at. A time because of pain is so bad from sleeping on your back. You can't sleep on your side this whole make sense to heal. But they don't tell you any of this. They tell you after it's all done and it's just Almost inhumane to go through that kind of pain and not let people know what they're up against so that they can make a educated decision!
I have To Do this grub call say sure resurfacing. Ashley black has the tools for those you find her online and cashier in the situation but I had no clue the absolute hell and pain I would go through. Because I was not warned they were very very subtle and gave you very.
I feel like it was deceptive. They did not tell me up front but I was in 20 I think they don't do that because you probably wouldn't have a gun. And they don't tell you you have. To Do say so tissue leveling at least you very uneven and after the surgery is done. Then they let you know the next step and then the next step and then the next step so because of that I'm really disappointed I felt like. They did not give us a heads up there so much pain when they hit my ribs. I felt like I got shot by A.
And they do not let you know that they say oil will be a little tender and it's a little hard but they do not they absolutely do not. Give you a clue of the hill and the agony you go through for the next several weeks to heal.

After all their confirmations, I arrive 15 minutes early for my 1:30 consultation and waited half an hour. I went back up to the desk to see when I was going to be seen and was advised then that they only had one consultant in today. Why wasn't I advised of that before I arrived, when I arrived or while I was sitting there for half an hour? I asked the woman behind the desk and she had no answer, then I was told I would be seen in just a few minutes, 10 minutes later I was still waiting! I left. Horrible customer service, patients time is just as valuable as the doctors!

Staff keeps a happy go lucky persona.assure you there's no pain my clothes were soaked with blood from exit to jeep.when I got to my friends house she put me in new clothes that didn't last 1 minute I was soaked with blood completely from shirt to pants. They can can only give you minimal numbing so it is excruciating pain