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Sono Bello

Overview

Sono Bello has a rating of 1.8 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sono Bello most frequently mention plastic surgeon, several times and worst experience. Sono Bello ranks 173rd among Cosmetic Surgery sites.

service
109
value
101
shipping
29
returns
37
quality
84
This company responds to reviews on average within 1 day
+69
How would you rate Sono Bello?
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Louisiana
1 review
52 helpful votes
Follow Victoria F.
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I had my procedure done in the Indianapolis Sonobello office. I had Dr. Wise perform my plastic surgery and I can't even explain how thrilled and ecstatic I am about the outcome. I had very very good results. Iam a plus sized girl, over 200 pounds. Iam also 38 years old with six pregnancies under my belt. Both of my surgery's were staged. Large amounts of fluffy ugly fat removed, my skin shrunk down…it is tight…I didn't need the EX procedure done. I thank Dr. Wise and his staff for their expert care and medical/anesthetic knowledge in helping me feel better about myself! I'd give you 100 gold stars if I could!

Date of experience: June 22, 2021
Texas
1 review
228 helpful votes
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Don't do it!
February 9, 2021

Had lippo done in April of 2019, by Dr. Hill, in 2021 I will be having a abdominoplasty with vertical incision so they can cut out and fix what he killed! Stay away from this company, I complained on my 1st visit after lipo and still got no answers from Dr. Hill!

Date of experience: February 9, 2021
Tim S. Sono Bello Rep
over a year old

Connie, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss your experience and results.

Oregon
1 review
71 helpful votes
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Don't do it!
May 28, 2019

I went to the Sono Bello in Portland on macadam. I had abdomen, back fat a hips done. It cost over $6k. It was the worst experience of my life. I looked 9 months pregnant before the procedure. Had it done and was in extreme pain afterwards! Totally out of it for two day, could barely walk fir a week, with fat ozing everywhere! Oh and the bruises! Lordy! It lasted maybe a year and then I started getting the pregnant look again. Don't do it. They won't refund your money even though the tv says it's permanent and GUARANTEED! They want you to have another procedure. No way in hell!

Date of experience: May 28, 2019
New York
1 review
101 helpful votes
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Disappointed client
March 23, 2022

Do not waste your money with these people. Like a lot of other reviewers my appointments were cancelled and rescheduled several times.
At my kadt appointment I told the Dictor i was not happy with the results after 9 months. She agreed I had a valid complaint and told me as soon as she put in her report I would get s call from the office manager, that was 10 days ago and I still haven't heard anything.
I'm beginning to think the reviewer who compared it to a bait and switch was not wrong.
Very disappointing. I had my procedure st the Lexington Ave. NYC office

Date of experience: February 21, 2022
Florida
2 reviews
71 helpful votes
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Scars
January 20, 2021

I had surgery done to fix saggy eye lids.
The surgery did not work, though the incisions did look good. I had to have surgery redone because my eyes lids still sagged and the surgery didn't correct them. The second surgery left incisions on my forehead more noticeable and a little puckered. I thought that with time the scars would fade, I had the surgery approximately 5 yrs ago and the scars are still bothersome and left me self consciousness. I don't know what to do about this blotched job. I am not pleased with the outcome. I had this done at Sonobella in Garfield Heights.

Date of experience: January 20, 2021
California
1 review
173 helpful votes
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NO.NO.NO.TO SONOBELLO
September 13, 2023

I had my surgery done July 31,2023. I got an infection after 1 week post visit. Notified Sonobello nuse and she mentioned it was just irritated to air it out and would be better. No it got wosr. Had to see my Kaiser health care provider to give me new medication for infection today August 14,2023. My health provider mentioned I should have been prescribed more meds and the incision was poorly done trapping lots of bacteria. Will never recommend Sonobello. Go to a cosmetic specialist. Dr. Hsu was recommended. I do not. I haven't seen him since surgery.

Date of experience: August 14, 2023
Maryland
1 review
5 helpful votes
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Not for me
February 15, 2023

With all the bad reviews I'm reading, I'm wondering why this company is still in business? I'm thankful for these reviews, but sorry for those who've had to go through such horrible experiences. I see good reviews, but those are outweighed by the bad.

Date of experience: February 13, 2023
Illinois
1 review
103 helpful votes
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Bad first impression.
September 14, 2023

I arrived to my 3:00pm appointment 15 minutes early, as requested. I completed the paperwork issued to me. At 3:40pm I still hadn't been seen. I chose to leave. There is no way a person should wait nearly an hour. After all they set the appointment time. The receptionist tried her best to make it better with small talk and offering water. I didn't like the disregard of my time. Maybe this happened for a greater reason. Looking at the reviews it's not as smooth and painless of a procedure as they make it appear to be.

Date of experience: August 15, 2023
North Carolina
2 reviews
9 helpful votes
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I have me back.
October 9, 2017

In the 1980's I was hit by a pickup truck. My facial cheekbones were broken, lower jaw broken in three place and all the facial muscles damaged. Dr Campanelii gave me the greatest gift when he did my face. I can look in the mirror for the first time in years and recognize the person I am looking at. It has been a life changing experience for me.

Date of experience: October 9, 2017
Florida
1 review
20 helpful votes
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My wife had her procedure done and is still in pain over a month later and asked for a doctor's note to extend her time off work (she is not getting paid or using any sick time) and the doctor said he could not extend the time. How dose he know how she is feeling to me that us piss poor if she need more time the doctor should give it to her thats just bs that right there tells me all that the sorry $#*! doctor is worried about is getting his money not how the patients feel I would not recommend this to anyone because the doctor does not care about you or how you feel after the fact

Date of experience: March 10, 2021
Tim S. Sono Bello Rep
over a year old

Marty, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at feedback@sonobello.com at our corporate office, so that we may discuss your experience and results.

Pennsylvania
1 review
4 helpful votes
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I paid 8,000 for my stomach to be snatch as my dr said he will do. When it was done I was left with uneven side the middle of my stomach bumpy.I can't believe I paid 8,000 to get a botched stomach. I cry even time I look at the mirror. The dr told me after he did my surgery I need a tummy tuck to even me out. I don't have money for I saved the 8,000 for years so I can feel better about my self. Don't get it done. I have yet not heard from anyone to call about this, I teach out 3 times about this.

Date of experience: February 13, 2023
Washington
2 reviews
16 helpful votes
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Consultation
August 30, 2023

I went for a consultation and they recommended what I needed. After receiving how much I literally had a heart attack. It was like buying for a car. I decided I'm not doing this. Expectually when the are going to cut me from one end to the other to stretch the skin.

Date of experience: July 31, 2023
Virginia
1 review
71 helpful votes
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Don't do it
September 19, 2023

I was in shape but had some issues with my abba and waistline. I went Sono Bella and was impressed with the rep, no high pressure sales and the service was excellent. My issue is with the result. After the procedure and 3 very painful day, and 3 months later I'm basically where I was when I started. There was some improvement but not even close to whst I expected. I diet has always been very healthy and I work out 5 days a week. Yet, it all came back! 8k later! Don't do it.

Date of experience: August 19, 2023
Florida
1 review
25 helpful votes
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Horrible
February 26, 2024

After all their confirmations, I arrive 15 minutes early for my 1:30 consultation and waited half an hour. I went back up to the desk to see when I was going to be seen and was advised then that they only had one consultant in today. Why wasn't I advised of that before I arrived, when I arrived or while I was sitting there for half an hour? I asked the woman behind the desk and she had no answer, then I was told I would be seen in just a few minutes, 10 minutes later I was still waiting! I left. Horrible customer service, patients time is just as valuable as the doctors!

Date of experience: February 5, 2024
Georgia
1 review
2 helpful votes
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I definitely recommend Sono Bello. They did an amazing job I look and feel wonderful. The staff is very friendly and my nurse was excellent. The pain was minimal and I started to do all my normal activities within 3 days. I would recommend Sono Bello to everybody who wants to look great!

Date of experience: June 27, 2017
California
1 review
39 helpful votes
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DONT WASTE UR MONEY
September 19, 2023

Sono bello is a scam. This "laser lipo" they are swearing by actually doesn't work, at all. I paid for 4 areas to receive lipo. (Upper and lower abs, waist and arms). The only area that I see a difference is my waist. I am on month 5 1/2 and literally I'm still fat in those areas. I go to the gym 5x a week (weight train and cardio). I paid for the recommended massages up until 3 months AFTER my surgery ( I was going twice a week for 3 months). My diet is literally great. I do not eat fast food, fried food, high sugars, high sodium or a bunch of carbs. I prioritize healthy fats and protein. And I have been going that prior to my procedure so I know about nutrition very well.You guys, I lie to to you not, no change whatsoever. In about a month I go for my 6 month follow up and I WILL tell them that I want another surgery because satisfaction is what they guaranteed

Date of experience: August 20, 2023
Utah
1 review
12 helpful votes
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Do your body a favor, do not go here! I was lied to to get in the door, regarding who my surgeon was and what financing was. I was prescribed pain medication that I can not take and the Dr was aware that I could not take, as it was in my chart several times, and I told them several times prior. I had to have a hernia repair post op, the surgeon did not complete the procedure due to tolerance because I was given the wrong medication and in so much pain throughout the procedure. Abby has attempted to offer a resolution and has been asked multiple times to submit the offer in writing, she has yet to do so. I asked Abby what they wanted me to pay for, and that I felt the offer was not proportional to what has happened to me, I was told by Abby, that it is extortion for me to expect a full refund. Sono Bello also wants all reviews removed if I accept their offer.

Date of experience: October 23, 2023
Maryland
1 review
79 helpful votes
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Doctors, nurses everyone there is a fraud. What I was promised with all certainty is not what I got. They assigned a doctor to me who was in such a hurry to go God knows where that he rushed my procedure that left the way I came. Called to complain and they tell me there are no guarantees SMH... Thousands of dollars literally wasted! My advice anywhere but Sonobello

Date of experience: April 27, 2021
Tim S. Sono Bello Rep
over a year old

Maria, we appreciate your feedback. We would love an opportunity to connect with you and discuss your experience. Please contact us at brendafeedback@sonobello.com so we can help find a resolution. Thank you!

Arizona
1 review
53 helpful votes
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Bad customer service
April 28, 2023

Dr canceled twice a day before after I've asked for day off of work. Never got my 6 month check up due to him canceling. I feel my results are botched. Told me not to get massages after procedure but everyone I've asked said they did massages for better results. Would not recommend at all. Do better with customer service please

Date of experience: March 29, 2023
North Carolina
2 reviews
44 helpful votes
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Don't go here!
May 6, 2022

All this company care about is your money, & after they get your money, they stop returning your phone calls, no response to your text messages, no response to emails@ all. No follow up appoints, always rescheduling@ the last minute, & I had awful results but they don't want to talk to you about the mistakes that were made to your body.

Date of experience: April 6, 2022