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Sono Bello

Overview

Sono Bello has a rating of 1.8 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sono Bello most frequently mention plastic surgeon, several times and worst experience. Sono Bello ranks 173rd among Cosmetic Surgery sites.

service
109
value
101
shipping
29
returns
37
quality
84
This company responds to reviews on average within 1 day
+69
How would you rate Sono Bello?
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Texas
1 review
50 helpful votes
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Zero stars
January 27, 2024

I would give zero starts if that was an option. The staff ( Patricia) are pushy like used car salesmen and they opened a credit card after a 5 minute consultation. They claimed it was a look to see if I would pre qualify for an amount and two weeks later I get a credit card in the mail. Don't go!

Date of experience: January 4, 2024
Florida
1 review
77 helpful votes
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Don't do it!
May 9, 2023

I would seriously recommend that you do your due diligence and learn everything about this procedure. I was told during the consultation that I would not feel pain because of the medication they give you… it hurt so bad I nearly jumped out of my skin during the entire procedure. I had to go back for a redo and again it hurt so much… it's been over 9 months now and I'm not happy with my results. I will be making an appointment with a Board certified plastic surgeon. While looking on line I read that when they do not use anesthesia to put you to sleep during the procedure, it means they are not Board certified plastic surgeons, not sure how true that is.

Date of experience: April 9, 2023
Illinois
1 review
281 helpful votes
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Uneasy
June 2, 2022

I recently visited Sonobello Norfolk and felt extremely uneasy after the visit. The patient car associate Ariel Delorito was aggressive, pushy, and tried to tell me I needed an additional procedure before even looking at me. At that point, I knew they were full of it. She came off dishonest and it made me extremely uncomfortable. I will not be going forward with the procedure. And after reading some of these reviews and seeing pictures. I know I've made the right choice. They should be ashamed!

Date of experience: May 3, 2022
New Jersey
1 review
11 helpful votes
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I happily started this process back in November 2023 at the Manhattan NY office. After waiting 15 minutes for my consultation, All went well. The Representative was very professional and knowledgeable about the lipo and tummy tuck process! She created a folder for me and gave me a quote with several options for my procedure(s). Since I live in NJ, the Representative recommended that I have my procedure at the new Cherry Hill location. In an effort to keep the pricing quoted for 2023, I was pushed to make a $500 deposit. So, in December, I authorized this charge on my credit card. The Representative and I spoke one time and texted one time after that in 2024. Since then, I've been calling and texting to get a date to schedule my procedure(s). To date, no one has called me back. The excuses that I've received (and that's when someone picks up) are: that "my Representative will call you back in 20 minutes", or that She is out to lunch or in a meeting. It's been close to 3 months and no one has returned any of my calls? I get it that people are busy, but, the lack of concern and response has left me feeling bewildered! They accepted my deposit and ghosted me! Do not use them!

#NextStepBBB!

Date of experience: February 27, 2024
New York
1 review
1 helpful vote
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I had the smart lipo two months ago. I am so pleased with my progress. The staff was amazing! Honest and knowledgeable the entire process. I knew every step before they came along from what to expect on the day of surgery to what changes I would see along the healing process. I would recommend anyone considering it to go in for a consultation. I'm almost mad I didn't do it sooner.

Date of experience: June 19, 2017
Virginia
1 review
20 helpful votes
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I was misdiagnosed and misled, which has caused considerable distress and financial strain. I have observed no noticeable improvement in my appearance. I want full refund!

Date of experience: June 3, 2024
California
1 review
1 helpful vote
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I have been very impressed with the professionalism and quality of care that I have received from the staff at Sono Bello Body Contour Center. The location was centrally located and the office is impeccable and beautiful. I recently underwent a laser lipo procedure for my inner and outer thighs only a week ago and I can already can see the results! The surgeon was very experienced and informative and put me at total ease during the whole process. The office and surgeon both called to check on my progress the day after surgery which made me feel reassured and confident that I had made the right decision. I would highly recommend Sono Bello to anyone who wants to improve their physical appearance in a safe and state of the art medical center.

Date of experience: May 10, 2018
Minnesota
1 review
19 helpful votes
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This procedure is more painful then childbirth. Especially since the surgeon refused to put a drain in and I'm dealing with extremely acute pain as well as an extreme seroma, that currently I am going to the E. R. for. This procedure is extremely expensive also, please please buyer beware.

Date of experience: July 29, 2021
Arizona
1 review
13 helpful votes
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I had my procedure done 3 months ago. Abs, sides, back and bra. I am super satisfied with it. With exercise and a "proper" diet it was totally worth it! I can now wear tops I couldn't for years because of the fat ring around my middle. The procedure was mostly painless and recovery was a breeze! I can't say if my weight loss is from exercise and diet but having all that fat removed from my mid section makes a big difference in my appearance!

Date of experience: March 18, 2019
New Jersey
1 review
19 helpful votes
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I LOVE SONOBELLO
November 10, 2020

I noticed results by the 5th - 6th day after surgery. I was so shock by the results, because it was still so early! I can't wait to see the full results by the 6th month! They really have me excited about getting my body back!

Date of experience: November 9, 2020
Oregon
1 review
127 helpful votes
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I bought the abex procedure, upper arms, knees, and banana roll. None of these procedures made me look better, instead I look worse and now I have 2 belly buttons, my stomach isn't flat and smooth, my knees and arms are lumpy and saggy, and my butt looks like it has another butt under it if it is all lumpy and dented. I bought 2 Venus packages because they said it would fix all this. It didn't. I look worse than before surgery

Date of experience: October 1, 2023
Tennessee
1 review
38 helpful votes
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Tricked Lipo surgery
November 5, 2020

This place is a joke, be extremely careful before signing any contracts paying any money, see a doctor, get examen for realistic results. The consultant will tell you anything to get your money, they owe me over $5,000.00 I will be filling a small claims against them this week.

Date of experience: November 5, 2020
Tim S. Sono Bello Rep
over a year old

Luerene, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We have escalated your concerns to our patient experience team and they will be in touch shortly to resolve your issue.

Texas
1 review
6 helpful votes
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Wow
October 30, 2019

Brittany, is phenomenal! That young lady knows her stuff. She was able to put me at ease, she was very professional. She took me through the process where I can relax. She was an able to answer questions that I had on my mind and some questions she was able to answer that I may have been thinking about. Brittany is incredible and the staff is very nice. That young lady is definitely a keeper. Brittany when I finish this procedure. I'll be back And I hope that you're still with Sono Bello. I can't wait to see my new body

Date of experience: October 28, 2019
Texas
1 review
92 helpful votes
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I was tortured
October 1, 2020

The dr did procedure despite me screaming in pain and the staff present did nothing to help me. The dr told me if u don't stay still I'm gonna stop right now and leave you like this. I basically passed out from pain

Date of experience: October 1, 2020
Tim S. Sono Bello Rep
over a year old

Sylvia, thank you for the feedback. Patient satisfaction and results are our primary missions at Sono Bello. We would like the opportunity to help find a solution. Please contact us at feedback@sonobello.com at our corporate office, so that we may discuss your experience and results.

Georgia
1 review
0 helpful votes
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Best decision ever made. Procedure went well and was walking around the same day. Worst part of the whole process is wearing the garments - and the itching. Folks at work compliment me. Best of all, the staff was FANTASTIC! I love that I made new friends with them.

Date of experience: June 20, 2017
Virginia
1 review
85 helpful votes
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Sono Bello
November 2, 2023

This company has terrible customer service they do not value their clients time at all. When you schedule an appointment they will have you sit in the waiting room for hours on end. This happened to me several times. They lack adaptability when it comes to their clients schedules. They are also not transparent when it comes to the process after the procedure. I was very disappointed in the service I was provided for the money I had spent. I would not recommend them...

Date of experience: October 3, 2023
California
1 review
1 helpful vote
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I had lipo done almost two weeks ago with Dr. Bedford. She was great and the Assistant Griffith was amazing. I received a phone call from the doctor the night of my surgery, just to see if I had any questions. They made sure I was comfortable and informed of what to expect during and after the procedure. I will definitely send referrals and go back.

Date of experience: January 30, 2018
Ohio
1 review
9 helpful votes
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Disappointed
July 5, 2021

Ya know there advertising is so wrong. Put a weight out there, dont make people thinK you make dreams come true in on visit. Such a disappointment. And really a shut down on fat people. Discrimination yes...

Date of experience: July 5, 2021
Tim S. Sono Bello Rep
over a year old

Candace, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at Brendafeedback@sonobello.com in our corporate office, so that we may discuss.

Texas
0 reviews
73 helpful votes
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The gal who I initially met with, (her job is to sell you) went so hard, she didn't have to, I wanted the procedure. After it was done I discovered they didn't even do my back. It was then they told me they only remove a certain amount. I expressed had I known that I would have scheduled different times for the procedure. So I ended up with only the front half of my abdominal area done and not anything in my back. They would not reschedule me or even acknowledge they they didn't do a whole procedure on me.

Date of experience: May 27, 2022
New York
1 review
0 helpful votes
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This place is amazing!
August 21, 2017

From the consultant, Sahara, to the Dr. Marc Klein, to Shay the receptionist in between - all are phenomenal. Was treated with respect and professionalism all the way around. Have had a wonderful experience ad would do it again in a heartbeat! This place is amazing!

Date of experience: August 20, 2017