Sonic Drive-In

Like many people during this pandemic, my wife & I try to support local businesses that are still open. We don't eat a lot of fast food, but decided to go to our local Sonic Drive-In. The food was good and the server (Carhop as they are known) was wonderful. A woman in her 50's just trying to make a living.

We paid on the menu board with our credit card but could not add a tip. When the carhop arrived with the food we asked how to tip on our credit card. She informed us that management was aware of this but didn't care, that only cash tips are accepted if you pay with credit/debit on site. It was hard for me to believe that a company would knowingly hurt the livelihood of their near minimum wage employees. We were in disbelief, so we wrote to Sonic customer service to ask if there was a glitch or something that did not allow tipping on credit/debit cards. I was in shock when I received the response about 4 days later (attached).

"The decision to tip, or not, remains with you. SONIC understands this may sometimes result in a carhop not receiving a tip." The entire response is in my upload.

I wish I had a bigger voice in social media, this is unfair and truly hurts low-income workers. The only reason for this unfair policy I can think of, maybe SONIC doesn't want to pay the small percentage of the credit card fee that a tip would cause them to incur. I hope anyone who reads this will at least reach out to SONIC or post this somewhere that it will be seen. I'm not sure why a company would treat it's employees like this. I remember the CEO of Uber (TK) saying drivers didn't want tips, he was quickly shamed and eventually resigned.

SONIC - THIS IS JUST PLAIN MEAN!

No more 99cent slushies? I would come every day and order 8 each morning. Please go back to it. This makes me not want to go

Me and mi amigas walked into the kitchen and SAW the chicken tenders and they proceeded to tell us that there "all out"! The audacity.

I paid 4.00 for this this it is not worth I wouldn't pay no more then 1.00 for this. Don't waste your time or money buying this

THE PINKHOOD LOCATION RARELY HAS HOT COFFEE. HOW CAN YOU SERVE BREAKFAST EVERY DAY AND NOT HAVE HOT COFFEE? THEY DID NOT EVEN HAVE ORANGE JUICE TODAY. WHO DOES YOUR ORDERING>

Leave the kids alone to do there jobs stop yelling at the workers Jesus Christ people there just teenagers be cool yall

Food clapping for itself is a Jim Gaffigan joke. Maybe try hiring a writing crew you cheap hacks. Plus your food sucks.

They took for every thing come back with nothing but they give the other people the same the we had order

Ordered an Oreo blast and the thing came with a few crumbs on top of the balst and none inside or at the bottom. Just terrible!

Hamburger was bland distasteful and disgusting. Worst place to eat. Wouldn't recommend it. Worst experience

Ordered online get there Stalls closed drive threw wait 35 mins food cold shakes had no whip not likely to recommend!

Yummy and goodness really good service fries were good and crunchy slushy was slurpalicious thanks sonic!

I ordered a drink and there were ANTS IN IT. The ants were everywhere and it was so gross. Just ew….

Employees are rude, slow, dont care, was treated horribe.
Food sucked
Customer service, I called them, helpful not so much