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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I booked my parents' tickets to the US and the process was somewhat easy, even though there were too much information/options to sell on the page and needed detailed attention.
It was excellent to make it so easy. Greatly appreciated
Good service. I'm really happy with the experience. Really easy process good price.
It was good and cheap fast they send me the confirmation number and everything
Excelente me pareció la compra súper fácil y segura
Es mi primera experiencia en compra de los cost. Excelente servicio, rápido y seguro
I went on their website to book and international flight. Had no issues and it was easy and straightforward.
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Wished there was easier method to cancel oppose to sending an email or calling
The treatment is very nice from all the staff, but I wish the time would be dealt with because it took a lot of time until I received the confirmed reservation
Buena. Soko demora al responder la reserva. Pero buenisimo
Is good experience for my. Thank you. I want to fly the more fast to posible.
Los mejores precios para toda la familia. Felicidades
I liked. It could be clearer about luggage. It took me a lot of time to figure it out.
My purchase was easy, fast, and affordable! They have the best deals compared to other websites and online vendors.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members