SmartBuyGlasses Reviews Summary
SmartBuyGlasses has a rating of 3.2 stars from 1,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartBuyGlasses most frequently mention customer service, fast delivery and ray ban. SmartBuyGlasses ranks 13th among Eyeglasses sites.
We are very happy with the glasses that we bought. The process was easy, delivery was quick and the price was significantly less than a bricks and mortar store.
Amazing product with prescription lens. Comfortable fit. Couldn't ask for anything more.
Also very timely delivery.
Exact same frame and lenses than in store for about 50% less money! Service as quick as in store - received the glasses within 10 days. Fantastic! Love them!
Great Products and very fast shipping! Ordered many times from Smartbuy Glasses and have always been 100% satisfied!
I ordered a pair of sunglasses from this site. Was so impressed that I ordered another.
Both were delivered faster than I expected and as advertised.
Love my glasses! They came quickly and are perfect! Why buy anywhere else?
I am a loyally customer since I bought my first prescription glasses for my husband. I have bought glasses and sunglasses for me, my two sons, my cousins, my colleagues and have recommend this site to everyone which need new glasses or sunglasses or asks me about my glasses and sunglasses.
Received only part of my order and was told I needed to write a hand-written letter to them before they'd send additional lenses. The phone number on their website doesn't work, so there's no one to talk to.
I like the service and have ordered several glasses. Despite some problems with order which were my fault and delay with lenses which were non-standard all orders were timely delivered precisely meeting the prescriptions. I love the prescription upload feature that gives extra guarantee that all is done right. Highly recommend! Did I mention that prices are unbeatable and products are excellent?
I just ordered the one pair but was a great value, timely delivery, and good communication.
I order my prescription glasses from SmartBuy Glasses after 'researching' different websites. I already tried on the frames in a normal store and knew what I wanted.
The purchase was easy, the price was the best and delivered on time and as expected. I'd definitely recommend the site and will use it again.
Great customer service as I had ordered the wrong color frames and with a simple email my order was changed.
So far I purchased 7 pairs of sunglasses from this website, let me tell you they were really high quality of sunglasses and they respect their delivery date and the price were very fair
Really very impressed with their customer service. So impressed I sought out a review site as I thought they deserved good feedback!
Excellent range, offering and delivery. Very competitive prices. Lives up to its promise. Outstanding service and updates on order status. I cannot think of a better option to purchase sun glasses.
I am a repeat customer.
Fantastic product and quick support. Il never buy from an optometrist again :) Thank you
Really great prices and excellent quality, no knockoffs! Will shop again, which is more than I can say for some other sites. Thanks!
Great products at reasonable prices. Fast shipping. Very happy with my purchase.
So far I ordered 3 pairs of prescription glasses (ray ban's) and I was perfectly satisfied. They came in faster than my friend's who ordered his localy. No issue so far, way cheaper than any local store. Highly recommended
I just received my order for my SPY sunglasses! I AM SO HAPPY THEY CAME IN 5 DAYS AND THEY ARE JUST ABSOLUTELY PERFECT! Before I made my purchase I was absolutely annoying and emailed the customer service people about all the typical concerns that I had after reading the reviews (authenticity, availability, shipping, etc...) I always got a response. It's awesome to get glasses at a great price and so quickly! RECOMMENDED!
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eric,
We first apologize for the inconveniences caused, according to our shipment record, it shows that we have shipped the order in full. In that case, we will need your cooperation on that so that we will be able to investigate with the courier company as we do make partnership decisions based on these outcomes. We are currently in the process of setting up the phone service in order to provide the most efficient service to our customers. In the meantime we offer Call back service on our homepage.
Our service manager has already contacted you via emails to resolve the issue as soon as possible.
Best Regards,
SmartBuyGlasses