SmartBuyGlasses has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
SmartBuyGlasses
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SmartBuyGlassesReviews 1,756

3.2
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SmartBuyGlasses Reviews Summary

SmartBuyGlasses has a rating of 3.2 stars from 1,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartBuyGlasses most frequently mention customer service, fast delivery and ray ban. SmartBuyGlasses ranks 13th among Eyeglasses sites.

service
197
value
187
shipping
194
returns
79
quality
180
This company responds to reviews on average within 0 days
Canada
1 review
0 helpful votes
Follow Jacqueline A.
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Bought a pair of Tom Ford glasses that cost less than half of what I would have paid in store, and I couldn't be happier. I am telling all my spectacle wearing friends about smartbuyglasses. They were shipped super fast and come with a guarantee that can't be beat.

To aid in my purchase I did some research on the measurements that worked for me and I did try the particular pair on in store, as it was my first time purchasing glasses online. Couldn't be happier!

Date of experience: January 21, 2015
Singapore
1 review
0 helpful votes
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The glasses came quick, but i had to pay 14.00 for customs as they were shipped from the US. I thought this was a Canadian website. The duty was not mentioned in the purchase price.

Shane

Date of experience: January 21, 2015
SmartBuyGlasses S. SmartBuyGlasses Rep
over a year old

Dear Shane,
I regret to hear that your order got tax issue, we do everything we can to prevent you from being charged for these. Unfortunately, we cannot guarantee this as we ship your order from one of our overseas distribution centers.
Would you please contact us at servicemanager@smartbuyglasses.ca? Our service manager will resolve the issue for you.
Best Regards,
SmartBuyGlasses

Mexico
1 review
0 helpful votes
Follow Javier A.
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Great Price on a Lacoste glasses, graduation came right as expected, customer service gave me constant feedback on my order status... would buy again from them for sure.

Date of experience: January 20, 2015
Canada
1 review
0 helpful votes
Follow Anita M.
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I couldnt post a review when prompted to as i bought these glasses for someone for christmas so i had only seen them when the gift was opened. He loved it! And it was exactly what i expected. Thank you for packaging it nicly. I always have a great experience on this website. I will continue to recommend this website, things on here are such a steal.

Date of experience: January 20, 2015
Illinois
1 review
0 helpful votes
Follow lorina a.
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The sunglasses came very quickly
January 22, 2015

The sunglasses came very quickly. Faster than expected! Bought them for my fiancé for Christmas and they were perfect and fit great! I would recommend this company to anyone! Can't beat the great prices!

Date of experience: January 19, 2015
Illinois
1 review
1 helpful vote
Follow Jerry M.
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I had always used 1800-Contacts and thought I would try a different vendor/site. Glad I did, fast service and good price! I will continue to use SmartBuyGlases for my contact purchases (I have 4 people in the family I buy for)

Date of experience: January 19, 2015
Indiana
1 review
0 helpful votes
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Excellent customer service
January 22, 2015

Excellent customer service. Would highly recommend will be back again for sure :) I have been telling everyone about this site

Date of experience: January 19, 2015
Virginia
1 review
0 helpful votes
Follow Chinelle E.
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Ordered the same frames a year later and had no issues! Fast shipping great customer service

Date of experience: January 19, 2015
New York
1 review
0 helpful votes
Follow Thana B.
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Sorry i didn't saw e-mail longtime
January 22, 2015

Sorry i didn't saw e-mail longtime
Glasses so good i like it.
Next time i will buy again.

Date of experience: January 19, 2015
California
1 review
0 helpful votes
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I have ordered Persol readers and sunglasses so far, both arrived pretty quickly, email notifications are good and accurate, products are definitely original in case that's of concern, I have just ordered another pair of sunglasses, Persol again and this time with prescription lenses, I don't have them yet but email notifications and confirmations have been received and accurate. I didn't know the glasses would be coming from Hong Kong but actually the ship time is less than some stateside online suppliers and service way better.

Date of experience: January 19, 2015
Italy
1 review
0 helpful votes
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Good stuff!
January 22, 2015

Good stuff! Exactly what i want. Fast shipping. Thank you

Date of experience: January 19, 2015
Illinois
1 review
0 helpful votes
Follow Tim L.
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They communicated well when there was a delay in stocking of the item ordered and it came in earlier than they anticipated. They offered me a discount for the inconvenience, which was a fabulous display of customer service.

Date of experience: January 19, 2015
Georgia
1 review
0 helpful votes
Follow Jill L.
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I tried on glasses while I was on vacation as I had the input of the Optician, and my Mother and sister. Normally it is just me and the Optician. Found lovely frames; all 3 agreed they were best. I got them from SmartBuy with a 2 year warranty for a fraction of the cost. Everyone loves them and except for having to return them if they get damaged (and remember the warranty) I can honestly say that they made a big difference in the cost of having to get new glasses. Great site. Dr. Jill

Date of experience: January 19, 2015
Turkiye
1 review
0 helpful votes
Follow kaan o.
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In generally i am pleased to shopping from your site.
But i got a problem because of the invoice... the amounth of the invoice was too less, so the product pause at the customs. Then i solved the problem with sending original invoice...
In conclution, i suggest you that dont write too less amounth on the invoice. Turkey Customs allows products which is cost of up to € 75... if the price pass €75, there is a tax problem..

Date of experience: January 19, 2015
Wyoming
1 review
0 helpful votes
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Price was good and very fast service
January 22, 2015

Price was good and very fast service. Would buy from SmartBuyGlasses again.

Date of experience: January 19, 2015
GB
1 review
1 helpful vote
Follow Annabel N.
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Fast shipping, even send me a reminder email when I need more.

Date of experience: January 19, 2015
California
1 review
0 helpful votes
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SmartbuyGlasses is awesome
January 22, 2015

SmartbuyGlasses is awesome. I Had Been SEARCHING For Contacts On The Web at the best price For Several Weeks when I came across this site. My contacts arrived in just a few days also shipped them for free! I will continue to order my contacts from this site in the future!

Date of experience: January 19, 2015
Pennsylvania
1 review
1 helpful vote
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Glasses fit perfect and look exactly like the picture!

Date of experience: January 18, 2015
Canada
1 review
0 helpful votes
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Awesome!
January 22, 2015

Awesome! Have purchased around 5 separate times and always very happy each time :)

Date of experience: January 18, 2015
Canada
1 review
0 helpful votes
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It took more than the actual deadline who SmartBuyGlasses. The customer relationship was a bit slow as well, but they found out the reason who was taking so long, dispatch my glasses and it a really good one. If everything was done inside their schedules, it was a happy 5-star rating

Date of experience: January 18, 2015

From the business

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.


smartbuyglasses.com
Founded in 2005
New York, NY, United States