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SmartBuyGlasses
business logo of SmartBuyGlasses

SmartBuyGlassesReviews 1,756

3.2
How would you rate SmartBuyGlasses?
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SmartBuyGlasses Reviews Summary

SmartBuyGlasses has a rating of 3.2 stars from 1,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartBuyGlasses most frequently mention customer service, fast delivery and ray ban. SmartBuyGlasses ranks 13th among Eyeglasses sites.

service
197
value
187
shipping
194
returns
79
quality
180
This company responds to reviews on average within 0 days
New York
1 review
3 helpful votes
Follow Karen P.
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Very pleased with the service and the product. Genuine Ray-Ban frames with progressive, color-matched gray gradient lenses. Very hard to find gradient Rx sunglasses at such a reasonable price. I intend to order more!

Date of experience: January 25, 2015
Arizona
1 review
1 helpful vote
Follow Tessie O.
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Glasses arrived within 2 days of ordering them and they were exactly what I expected. These were a Christmas gift for my husband and he loves them.

Date of experience: January 23, 2015
Canada
1 review
0 helpful votes
Follow Heather L.
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I am very pleased with my new glasses, especially considering they were a third of the price I was quoted by a local eye glass dispenser.
My only complaint was they took a few weeks to arrive... no quick delivery that's for sure! Other than that, I'm very happy.

Date of experience: January 22, 2015
Canada
1 review
1 helpful vote
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Excellent all the way: From the buying experience to the product quality, perfect score! Highly recommanded.

Date of experience: January 22, 2015
Canada
1 review
0 helpful votes
Follow Jon G.
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Products that I purchased arrived quickly and exactly as described would recommend.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow alyssa h.
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I asked a few questions over email, and they responded very quickly. Great selection, great prices. I was really happy with how fast they were delivered as well. Overall a fantastic experience, and I would recommend them to anyone!

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
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Very good n excellent service
January 21, 2015

Very good n excellent service. Glasses came early then I thou. Will buy again.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Marlene H.
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Before Christmas I ordered Maui Jim sunglasses. The price was competitive, product was shipped by regular post and I was able to track the shipment. Very satisfied with delivery time and condition of the product. Compliments on the careful packing to protect my new sunglasses!

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Michelle R.
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The glasses came very quickly, even though it was just before Christmas and the parcel traffic was heavy. The item was exactly as described.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Beckie K.
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I have purchased 2 pairs of sunglasses through SmartBuy and both times I'm in absolute shock at how fast I've received my order. I understand that if they are not an in stock item it may take longer but my orders have arrived within 2 days. I will continue to buy my sunglasses through them.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Amir M.
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I received my glasses at what SmartBuyGlasses had promised. I highly recommend this website and defiantly will buy again from them.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Vincent T.
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I bought polarized, prescription Ray-Bans. They came quickly and the glasses are great. They also had a very competitive price. I would use them again for sure.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Louise C.
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Great product selection and customer service. I shared my wonderful experience with friends and family. Some of them have already used SmartBuyGlasses and are also impressed with their service.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Igor G.
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Excellent, clockwork execution
January 21, 2015

Excellent, clockwork execution. Received the product within 48 hours of ordering to Canada from Honk Kong. 5 stars!

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Isabelle B.
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I had trouble at choosing the right type of glasses for my prescription. I have astigmatism and I found difficult to choose between distance, reading or computer. Hopefully, I wrote to your customer service and got an answer on the following day which is great. I love my glasses and the delivery delay was very acceptable.

Another little comment, your search engine is processing slowly. Seems like the requests to your server are too slow for the size of your database. I use Firefox on PC if it can help you.

Best,

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
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Simple to choose, simple to order
January 21, 2015

Simple to choose, simple to order. A great choice of glasses, color, size,...
Great prices. Very fast shipping.

Very recommanded. I talk to everyone of your store.

Date of experience: January 21, 2015
Canada
1 review
1 helpful vote
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I was very satisfied
January 21, 2015

I was very satisfied. My frames came quickly and at a much better price than purchasing them in a retail optical store. I will purchase from this site again.

Date of experience: January 21, 2015
Canada
1 review
1 helpful vote
Follow Sierra B.
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Fantastic, amazing price, glasses were delayed for 3 weeks but I did not mind and because of the delay no fault of Smart glasses, they gave me a discount, glasses arrived in beautiful case, cloth, little tool for adjustment if need be and the service was incredible, responded to my emails very quickly and I am shopping there again to purchase another pair.

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Olu O.
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I've purchased a couple glasses from smartbuyglasses over the past 2 years. Good company & excellent prices, but my main issue is delivery time.

My 1st glasses from them were prescriptions. Waited a couple weeks for my glasses and when I received them, they were missing the anti - glare coating. Because it already took me 2 weeks to receive them, I didn't want to wait another 2-4 weeks to have them corrected. The second time around I only purchased the frames and had the lense done locally.

Date of experience: January 21, 2015
SmartBuyGlasses S. — SmartBuyGlasses Rep
over a year old

Dear Customer,
Thanks for choosing us, we appreciate your kind feedback and we strive to provide a faster processing time. Please be advised that every choice of our prescription lens is with anti-glare coating/scratch resistant/UV protection, if you wish to discuss this further, please don't hesitate to contact us at servicemanager@smartbuyglasses.com.
We again appreciate your continuous support, looking forward to serving you again.
Best Regards,
SmartBuyGlasses

Canada
1 review
0 helpful votes
Follow Deborah B.
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Was very very good, Product was how it was described, price was unbeatable and the delivery time was right on schedule. Would highly recommend this provider.

Date of experience: January 21, 2015

From the business

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.


smartbuyglasses.com
Founded in 2005
New York, NY, United States