SmartBuyGlasses has a rating of 3.2 stars from 1,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartBuyGlasses most frequently mention customer service, fast delivery and ray ban. SmartBuyGlasses ranks 13th among Eyeglasses sites.
Contact lenses arrived very fast, less than a week, no problems whatsoever
Super fast shipping and GREAT PRICES! Cheapest I've found anywhere. My son's contacts are for astigmatisim and daily wear and very expensive.
Saved to my favorites told my friends and will continue to use and recommend
Pressed my order and within few days I had received my order.
Good quality glasses. Shipping took longer than expected.
They had exactly what I needed, in stock, and at a great price. And it arrived earlier than expected. What more can you ask for?
I bought a pair of Ray-Ban Clubmaster glasses from SmartBuyGlasses a short time ago, and everything went perfectly. No hassle, no fuss, everything exactly as described. I would not hesitate to recommend them to anyone!
I would highly recommend this site to any and everyone. The prices are very competitive and the customer service is excellent. My contact order arrived in a timely manner and although the glasses I order were placed on back order because the Frames were out of stock, I received automatic weekly email updates of their status. So I never had to call the company or wonder what was going on with my order. And after I did get my glasses I noticed I had ordered the wrong size and the company gave me 100% credit on my glasses order towards the correct size glasses. Yes, I am a very happy customer.
I ordered sunglasses a few days before a trip and got them very quickly! The glasses were perfect and I couldnt be happier! Thank you!
Ordered glasses and sunglasses and they came quickly and exactly as ordered. This site has a great selection of designer and brand name glasses that I couldn't find on other sites at reasonable prices. I was able to get both pairs for the price of one at the optometrist.
Smartglasses ships my order 2 days after order and I receive them within another 2 days. Fast shipping, quick delivery, and extremely helpful customer service.
After shopping around for prescription sunglasses, this was the least expensive site that I could find that also had the frames that I was looking for. The order process is quick and painless, and the glasses arrived particularly quickly (about a week and a half with an estimated time at purchase of closer to three weeks, prescription sunglasses take a fair amount of work). The prescription is correct and I am satisfied with my order, without even taking into consideration the discounts that they give for future purchases.
Found a frame I liked, inputted my info, and placed my order online. A week or two later, the glasses came in the mail. Pleasantly surprised... prescription is perfect and they look great. Much less expensive than going to my local eyewear store. Easy transaction. Very satisfied!
Happy with my purchase, delivery was on time and received product was in excellent condition. Glasses are good quality and the prescription is spot on. I will definitely order from SmartBuyGlasses again!
Found the frames I wanted $130 cheaper than my eye doctor was selling them for. Shipping was a bit slower than I expected but they arrived just as ordered and I'm very happy with my purchase. Will buy again for sure.
I'm satisfied with the products and prices but not the time of delivery and preparation to be shipped
I loved my glasses. I would order from here again.
Answer: Hi Lloyd, Thanks for the question. We provide Frame Only options for those without a prescription, so you can have the lenses installed by a local optician. Eyes are precious and irreplaceable, so it is highly recommended to have an eye test at least every 2 years to be sure of your own prescription. There unfortunately isn't a way for us to determine your prescription without the actual details, so please do visit your local eye doctor for assistance with this. If you require any further help, feel free to reach out to our support team at customerservice@smartbuyglasses.com or 888-359-9292 Regards, Ben SmartBuyGlasses
Answer: Dear Sheela, I can assure you that we are a real website, we have been offering sunglasses, prescription glasses and contact lenses for over 10 years all around the world. As for your order, I did reply already in your other questions, however, if you need further assistance, please let me know. Sincerely, Michael
Answer: Hi Manual L, You can be assured all of our products are 100% authentic. We source them directly from the authorised distributors and manufacturers of the brands to guarantee this. We understand that our prices may seem a bit too good to be true (as Ivan K. Mentioned, high street prices can be 3x more expensive) and this is because we have close relationships with the manufacturers and don't need to maintain costly physical stores. These savings are passed on to our customers. If you have any other questions or concerns, don't hesitate to email our Service Manager at servicemanager@smartbuyglasses.com Regards, Ben
Answer: Hello Judith, I regret to hear that you were not able to get a good response from our representative agent. Kindly provide your Order ID so I can check this further. Thank you! :)
Answer: Hi there. Have you placed your order? If yes, please provide your order ID so I can check the status. The processing time for progressive lenses is 5-7 working days (the processing time of the item is excluded if it is not in stock).
Answer: Hello there. If the item is in stock, the processing time for prescription lenses is 3-7 working days then delivery take 5-8 working days. We have shipping locations around the world and if you will order with prescription it will be shipped from our optical lab in Hong Kong. Here is the link for our in-stock items: https://www.smartbuyglasses.com/designer-eyeglasses/in-stock
Answer: Hello, I understand your concerns. Delivery and Processing time are different and are separate process. We have items which are in stock and can be shipped within 24 hours. Others have longer processing time. Please check the processing time when ordering. While for delivery, it will take about 3 to 5 working days. While some countries, it may take about 5 to 9 working days. Other countries have express shipping method, with a delivery time frame of about 1 to 3 days. All our products are authentic and comes from original brand, while others are sourced from authorized dealer of the brand.
Answer: Dear Sheela, As far as I can see, one of my colleagues already contacted you to inform about the missing PD in your order, however, if you have not received this information and you need further assistance, please let me know. Sincerely, Michael
Answer: Dear Sheela, Unfortunately, we do not have phone service in India yet, however, please note that you can contact us via email at customerservice@smartbuyglasses.co.in or via chat from our website www.smartbuyglasses.com If you need further assistance, please let me know. Sincerely, Michael
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.