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SlickCar
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slickcar.com
Virginia
1 review
4 helpful votes
Follow Keith L.
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So far the worst online buying experience for me, by far. A month after taking payment to receive a product is not acceptable. My order was finally shipped, still haven't gotten it, but I'm convinced there will be something wrong when it arrives. Just one of those feelings. Perhaps Jegs, Summit, Del City and host of other online vendors I have dealt with have spoiled me with their efficiency. Do yourself a favor and skip Slickcar.com. I only wish I had checked here first.

Date of experience: April 18, 2014
Michigan
1 review
6 helpful votes
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Ordered chrome fender trim for my lincoln on 4/8/14, no got. Called, four times, voice told me mail box full, please hang up. Sent three e-mails, no response. Next, I'm calling my Attorney General, and then, I'm calling Florida's Attorney General. These people need to be put out of work, plus refund my money!

Date of experience: July 28, 2014
Canada
1 review
4 helpful votes
Follow Alysha A.
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Ordered a set of halo led projector headlights, a HID High Low beam conversion kit and a set of euro Tail Lights. They sure named the outfit well "slick" The tail lights were manufactured incorrectly and had to be modified to fit, one Halo did not work in a Headlight, one headlight bulb was flopping all over, improperly mounted. Paid $600 for their junk and they did not even have the decency to reply to my request for assistance/help with the problems. They sell junk, stay clear, word to the wise. Must be China counterfeit trash. Slick crew is right.

Date of experience: October 4, 2012
Texas
5 reviews
4 helpful votes
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Ordered some items for my 2010 Buick enclave in Febuary of 2014. Received all but one of them. I called them to let them know there was an item missing. I did manage to get to talk to someone at that time. Was told it was back ordered. I check back in april... was told june. I write an email to follow up. They responded by telling me that They're not sure when the item will be available and they'd submit the order to accounts to refund my PayPal account. That was in mid June! Like other complaints I have read, it is impossible to contact these people! Stay the hell away from this site! I'm out 90.00.

Date of experience: September 28, 2014
Texas
1 review
4 helpful votes
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Sent product back (confirm he sign for it) and never got refund over $200 hangs ups it a one man operation. Now the 800 is disconnected. I have turn them into the athorities for fraud stay the hell way from them.

Date of experience: August 15, 2014
California
1 review
4 helpful votes
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Ordered Several Items in August for truck. Received 1 piece wrong item, sent it back 4 weeks later, finally got the piece. Received second item over 4 weeks later. Called on 3rd item 4-5 times, always told, waiting for shipment. Called again when item was to ship, they said no longer carry it, it is for a 2013, which makes no sense. Been waiting over 2 weeks to get my money back, still have yet to receive a refund. This is the absolutely worse company, I have ever dealt with.

Date of experience: October 2, 2013
Texas
1 review
1 helpful vote
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Stolen money
June 27, 2018

Back in 2013, I ordered a air intake for my lexus, my order number SW-*******, I looked through my old saves in my email and realized I never got my intake lol, spent $71.00 of my hard earned money, especially while being a sophomore in highschool at that time. To this day they haven't replied to the message yet! So please take my word for this, and DO NOT buy anything from them! They will process the money and leave you hanging!

Date of experience: June 27, 2018
Colorado
1 review
6 helpful votes
Follow Beverly W.
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Ordered a set of halo projector headlights, which arrived broken and uninstallable. When I called to have them replaced I was treated poorly and told it wasn't their problem. They will do absolutely nothing to remedy the problem. I'm out money and time on this purchase, the worst purchasing experience I've had to date. Will not ever purchase from them again and would warn anyone looking to buy car parts not to purchase from them.

Date of experience: October 12, 2013
Georgia
1 review
2 helpful votes
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Ordered $900 rims 2 weeks later no rims called many times no answer finally got a answer he told me he had to contact the warehouse which he could not get a answer told me hed call back never got a call back

Date of experience: September 15, 2013
Massachusetts
1 review
2 helpful votes
Follow Joe K.
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Ordered Halo head lites for 2006 4Runner. Site indicated they would fit 2003-2006. I received lights for 2003-05 4Runner. Call placed to company stating they sent the wrong product. I was told they sent what was ordered and I was "ignorant for ordering the wrong part" Yes these lights fit, but with no place for a directional not DOT compliant.

Lights have been returned and I have recieved a partial refund, but I am out $48. In shipping charges. Site promises to pay shipping if they send the wrong part. Now they are arguing the lights they sent were correct and even with a packing slip & product label stating not for my 2006. Stay away from this site. While prices look good at first it is not worth getting screwed by this company.

Date of experience: May 8, 2013
California
1 review
2 helpful votes
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I ordered a "Commando KE-40" keyless entry system (it says so on my order confirmation). I received a "Scytek G25/G20" system. When I called to return it I was told they would refund the sales cost but I had to pay all the shipping. They said the "G25/G20" replaced the Commando product and admitted they hadn't updated their web site yet. I search and found that I could have bought the "G25/G20' system at many different locations for less money with additional components i. E. a motion detector and an alarm siren (in some cases with free shipping). To me advertizing a certain item and sending another is fraud! I suggest avoiding this company, there are many stores that sell the exact same stuff and do so honestly.

Date of experience: May 4, 2012
Pennsylvania
1 review
2 helpful votes
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DO NOT ORDER FROM THIS COMPANY
Ordered OEM Fog lights for Toyota Corolla on 2 July 14, as of 11 Sept 14 no product. No one answers the telephone, messages are not returned. I have contacted the Better Business Bureau and my credit card company. This place advertises but does not deliver.

The web site is down. The SlickCar.com store is also GNU Industires, Inc. various listed at locations on NW 55th street in Sunrise FL. Current telephone that actually works is *******674.

Date of experience: September 11, 2014
Texas
1 review
3 helpful votes
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Bad customer service
August 4, 2011

Bad customer service. No return phone calls. They don't do what they say they will do. 2 months and still waiting for an order to close. Only received partial order. This place really sucks and I don't expect them to stay in business. Lost about $300.00 Dealing with this company is like playing craps and it looks like I crapped out.

Date of experience: August 4, 2011
Canada
1 review
1 helpful vote
Follow Tommy C.
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When I bought headlights from slickcar.com they were shipped almost immediately and came in less than a week! Although a lot of people have had posted bad reviews I think that a lot of the good reviews get left at the wayside. The employee's are kind and are always there to give you a tracking number once you order and are there to be of service. The only down side is the shady quality of some of the products but you get what you pay for. I was a little worried after reading some of the reviews but I think slickcar.com handled my purchase very well and will look forward to doing more business with them!

Date of experience: July 9, 2011
Illinois
1 review
4 helpful votes
Follow Rod S.
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After waiting on a long overdue order, I spoke to an supervisor. This was when it turned really bad. After a cold and blunt run around on why my order would in fact take another 10-15 business days I cancelled it. I spite about negative reviews and was then told it would take 45-60 days to get a return. Whatever you do Never use this site.! Never"!

Date of experience: June 9, 2011
Texas
2 reviews
2 helpful votes
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Sent wrong product
July 11, 2012

Sent wrong product. Blamed me for their item description and picture being wrong. Told me they'd correct it, two weeks later they had still not even ordered the correct part from their supplier.

Date of experience: July 11, 2012
Oregon
2 reviews
3 helpful votes
Follow rusty m.
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Site said 24 hours shipping so I ordered simulators for my dodge (394.00). 3 days later I called for a tracking number. Customer service told me it had shipped but they could not access tracking numbers and I would have to go on website to request it. So I did so and 10 days after order still said tracking request pending. So I called customer service again and was told they were on back order. I got pretty ugly with the guy and told him exactly how I felt. He apologized and said as soon as they arrived they would ship them to me. Weird though after I called 15 min later had a tracking number and was at ups to to make its way to me. Wouldn't trust them. Guess if you use words like "IM CATCHING A PLANE IN THE MORNING AND I HOPE YOUR THERE WHEN I SHOW UP"

Date of experience: November 8, 2013
Virginia
1 review
1 helpful vote
Follow Marc L.
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The name says it all... slick car... Buyer Beware! Ordered a replacement grill for my Jeep Liberty. They sent me one for a Jeep Grand Cherokee. They made me take a photo of the grill and send it to them... even though I told them that the box it came in said Grand Cherokee and had the wrong part number on it. They told me they would get back to me on how to return it. A week passed and no word. I called again and was told that they would get back to me the next day. Again no word. I called again and they said they'd get back to me... this went on and on for seven tries. Finally they refunded my money... after 6 weeks of trying to get some sort of customer service from them.

Date of experience: August 10, 2010
Illinois
2 reviews
10 helpful votes
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I ordered an alarm system for my wifes Chrysler. They have said that the alarm system was not sent by some error... called 2 weeks later to find out what happened. They said the alarm will be sent 2nd day Fed Ex. A week goes by, still no alarm system. I called today and luckily got a hold of somebody. Being tired of their crap, I demanded a refund of all of my money. They did not want to refund, but finally said he will process the refund today... we will see...

BUY AT YOUR OWN RISK!

Date of experience: July 29, 2011
Delaware
1 review
2 helpful votes
Follow Rusty H.
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I ordered a catback exhaust for my rsx type s from slickcar.com. I have absolutely no complaints about slickcar.com. I was on this site the other day looking at reviews about slickcar.com and made a comment stating i hope my order is not a nightmare like some of these stories. Ryan from slickcar then contacted me via email to let me know that i have nothing to worry about and he included my tracking numbe. And yesterday i got my package and i couldn't be happier. I will use slickcar.com in the future and refer my friends to it.

Date of experience: April 1, 2011

Overview

SlickCar has a rating of 1.5 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SlickCar most frequently mention customer service, tracking number and credit card. SlickCar ranks 801st among Auto Parts sites.

service
3
value
3
shipping
3
returns
2
quality
3