Overview
SKYLUX Travel has a rating of 4.8 stars from 2,647 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
I had very specific parameters for our flights and our rep followed up until he found what we needed. Quick, and professional service.
Agent( Junior) was very polite and patient with numerous changes of our itineraries. It was a pleasure to work with him
Thank you
Working with them has been east professional and prompt
What was discussed was delivered as offered
Really appreciate it and will use again
We are well pleased to know you had an enjoyable experience and your positive review it's highly appreciated.
Agent was very helpful. Flights found quickly. Happy with price. We will see how happy I will be after the trip is complete.
I enjoy working with this company, I got a great price on my ticket. I will use this again. The agent was mindful and attentive to my needs.
Zane was very helpful and patient during the whole booking process
Thank you for your kind words! We're delighted to hear that Zane provided you with excellent customer service.
Very easy and helpful in communications regarding booking non-stops flights to Frankfurt.
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
I am very much computer illiterate but Rolo was very helpful in patiently guiding me through the process
Thank you very much for a 5 star review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
Outstanding experience. Very easy to deal with and representative (Jeff) very punctual, accommodating and open to new options.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Very good, he had to work hard because the fiancé changed your mind and then when I'm at the airport, she changed it again
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Our experience with Costas was good but we will have a better chance to rate my experience after we travel.
Thank you for the great review! Safe travels.
The agent was very understanding of my needs, booked my ticket accordingly. Timely and expert service
Fred was very knowledgeable, patient, and helpful.
We are happy that Fred has provided you with such a wonderful experience.
Excellent service, fast response, perfect booking and great value. Cooper did a great job, highly recommended.
Tabitha assisted me with my reservation and was very responsive and diligent throughout the whole experience.
On behalf of all of us I would like to thank you for sharing this great review about our agent! We are thrilled that you enjoyed your experience.
Kenyan was very helpful, patient with an electronic dunce. His service was excellent. Nice young man.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Betty provided excellent service at these crazy times. The best service I've ever encountered. Way to go Skylux!
Hardy, our rep, Was very attentive answering all our questions and scheduling our flights
Thank you for your positive feedback! We're delighted to hear that Hardy provided attentive service and assisted with scheduling your flights for your European travel.
Kristeen was AWESOME! Extremely knowledgeable and thorough! Couldn't be happier with her service! Will only use her for any future travel needs!
Thank you for your feedback! We're thrilled to hear that you had a great customer experience with Kristeen.
I am satisfied with the service agent was very nice and professional stay with me looking for reasonable price and short fly.
Thank you for your positive feedback! We're glad to hear that our agent provided you with excellent service. We appreciate your business and look forward to serving you again in the future.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!