Overview
SKYLUX Travel has a rating of 4.8 stars from 2,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
Great service by Mr Otto and very prompt response.
Excellent. Fast, patient, knowledgeable and very understanding.
Thanks for your 5-star review! We sincerely appreciate your feedback.
Jake's great…………………………….:..:.;::.,,,,,….,,.,,…..
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Austin was knowledgeable, efficient and patient. There was no pressure when I needed to review the schedule/pricing and call him back. We go a much better price on a luxury airline than we were quoted when shopping directly with the airlines.
Personalized service is at the heart of what we do, and we’re delighted that Austin made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
I always get great service from Ralph at Skylux. He responds to me inquiries quickly, gets me the best prices available, and when unexpected changes in flights occur mid-trip, he helps me sort things out while I'm on the road. Highly recommend!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
This is the fourth time I'm using Skylux. While it cannot deliver the low low price advertised unless you are willing to make multiple stops which stretches your journey to double the time the agents do try hard to get you the best routes and best fares possible with minimal amount of fuss. I use Olaf. A personable and conscientious agent
Thank you so very much for cooperating with us and giving us amazing feedback on our services!
Teo did a great job helping us work out a challenging itinerary.
He also was very helpful in helping us anticipate seating, baggage, and flight change concerns. He also worked with us to find good pricing on business class on our long return flight home.
Your words mean so much to us! Teo takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful to have Mr Otto in our team,thank you for such nice words.