I used the site for the first time.
I hope everything works
Thank you very much
Sorry i don't understand english i don't speak english!
Unique travel option provided, fair price and fast customer service follow-up. Greatly appreciated!
Great experience! This is my first time and I am impressed so far. Thank you guys for your support.
Ich habe vor zwei Jahren auf Grund der Coronapandemie meine geplante Reise an ein Hochzeit in Südafrika antreten können. Ich bekam aber trotz abgeschlossener Reiseversicherung mein einbezahltes Geld nicht vollumfänglich zurück. Es wurde mir ein Gutschein ausgestellt bei dem ich pro Buchung nur 20% einlösen kann. Dies finde ich eine absolute Frechheit.
Vor allem war nicht klar, ob Gepäck im Flugpreis inbegriffen ist. Dann habe ich von Sky-tours einen Link zum E-Ticket erhalten, der zu einer leeren Seite führte. Nach Kontakt mit Sky-tours Kundendienst erhielt ich einen Link zur E-Ticket von American Airlines. Warum habe ich nicht vom Anfang an den Link zum E-Ticket von AA erhalten? Danach habe ich die Gepäck-Frage mit American Airlines geklärt. Das Einkauferlebnis war somit umständlich.
Vor allem ist nicht klar, ob Gepack im Flugpreis inbegriffen ist
J'ai pu utiliser un voucher pour réserver un nouveau vol suite à des annulations l'année dernière et j'en suis ravie.
ME PARECEIO QUE EL PROCESO FUE COMPLEJO YA QUE ME CANCELARON MI COMPRA, POR QUE INTENTE CON VARIAS VECES HACER EL PROCESO Y POR INTENETARLO E HICIERON BLOQUEO, PERO SI ME HICIERON LA DEVOLUCION.
Changement de prix entre le total final et celui à payer sur la page de paiement.
La factura me la pueden enviar al correo a nombre de Paula Andrea patiño *******
Me ayudo bastante a encontrar los vuelos que necesitaba a los pecios bastante accesibles
Dear Customer,
Thank you for choosing Sky-tours.com
We appreciate your time and business and glad to hear your feedback. Please let us know how could we have made it a 5 star experience.
For any further assistance, please write us at https://support.sky-tours.com
Regards
Exclusive Care Team
Sin problemas para comprar
Es difícil, en sudamérica, conseguir combinación de vuelos internacionales con nacionales
Es difícil, en sudamérica, conseguir combinación de vuelos internacionales con nacionales
DEBERIA SER MAS SENCILLO Y SIN TANTOS CARGOS POR TODO
Hasta ahora estoy conforme.
Es una plataforma facil de utilizar
La reserva de los boletos fue clara y sencilla.
Muy buena experiencia!
Answer: We cannot see what is your booking number. Please wait until receiving the email from our team, it should not be long if not received yet. If you have any other questions you can contatc us through our chat. Have a great trip!
Answer: The booking confirmation process takes upto 23 hours, we do verification of payment and issue the tickets, If the tickets are not issued for some reasons the funds will not be charged and shall be released to its form of payment. In case you need any further assistance, please write us at https://support.sky-tours.com
Answer: The cancellation and refund claim needs to be requested by support email under https://support.sky-tours.com
Answer: Please provide the travel details and we will send you the best itinerary. Also we assure you there will not be any problems or difficulties while booking or after booking. We request you to give us chance to prove our service is the best. You can also send an email to support@sky-tours.com.
Answer: This company is a scam! They kept on delaying our refunds for a number of flights we booked right before COVID1-9 hit in March 2020, and kept on blaming it on the lengthy reimbursement process between them and the airlines. Then, they issued a voucher which expired in December 2021, but never mentioned that it's either this voucher or nothing at all! Now, I'm asking about the status of my refund from the airlines, which I've been asking about since day 1, and they're saying that I've got no right to any more money anymore as my voucher expired! What kind of theft is this?
Answer: Sky-tours.com is a legit company, doing business from past 40 years. We would love to help you and change your experience into a happy and satisfied customer. Please let us know what went wrong and provide us booking number, if you have any.
Answer: Please don't trust them. Those are fraud people. And you booked tickets. Please make you conform with airline
Answer: Calgary YYC
Answer: Try https://support.sky-tours.com I received answers within some hours that that way in my email
Sky-tours has a rating of 1.8 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sky-tours most frequently mention customer service, credit card and phone number. Sky-tours ranks 187th among Travel Search Engine sites.
Dear Customer,
Thank you for choosing Sky-tours.com
Please note that some airlines and suppliers did not processed cash refund during the pandemic and in order to ensure that all our users get their funds back we issued a refund voucher policy, you can read more about it under our terms and conditions. We would like to inform you that the voucher policy allows you to use 20% of the new order value from the voucher and pay the remaining as new payment. You can also request our finance team to increase the remaining voucher value usage limit and they shall give you an exception depending on the situation.
For any further assistance, please write us at https://support.sky-tours.com
Regards
Exclusive Care Team