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SKT Themes

How would you rate SKT Themes?
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California
1 review
0 helpful votes
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Quality Designs
April 12, 2019

Really love this theme! Works great, love the designs and they offer quality support if needed. They always answer to all my questions and to my issues very quickly, professionally and always they give a solution.

Date of experience: April 12, 2019
GB
1 review
0 helpful votes
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Loved the creativity of SKT Themes. Artistically it is very curated, I had no problem customizing what I needed. Strongly Recommend this website to anyone looking to Visually Stun Their Audience! 5 Stars for these theme Designs. You will not regret for this purchase!

Date of experience: May 7, 2019
Nigeria
1 review
0 helpful votes
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Great Support Team
October 27, 2021

I had issue of accessing my themes that I have paid for and I had to contact the support. They answered me instantly and resolved the issue.

I appreciate their great support and lovely themes.

Date of experience: October 27, 2021
India
1 review
3 helpful votes
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When Im googling for professional WordPress themes, I always find myself coming to SKT Themes for a good overview. I have used this themes for several years and there is no issues. All of these themes are simple, and are easy to use and my customers dont seem to have trouble giving me reviews.

Really amazing service. These people release updates with really needed features. I just had to ask and within few days, the new update was released with the required feature. Using SKT Themes for my clients site for a long time.

Many customizeable features to select from. The perfect themes for my business web site! Thanks!

Date of experience: February 26, 2018
GB
1 review
0 helpful votes
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Hands down the best WordPress themes. I have ever used. Excellent quality, great designs, insane and ever growing range of features and always excellent support. I always recommend SKT Themes. Thank you guys!

Date of experience: April 15, 2019
Canada
1 review
1 helpful vote
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Does not offer refunds, slow support
May 17, 2024

Would not recommend. After downloading there theme, I ran into multiple issues and the template was not user friendly. Between their own block software and elementor, it was complicated and hard to use, resulting in many elements not updating properly. Their support took hours half a day to respond, the next day did not respond again until the next night. After 2 days of getting nowhere and realizing this would be a long process, I went with a different theme. With the new theme (Creativeo by Rocky) I was able to finish an entire home page in just a couple hours.

I had then requested a refund through SKT as it had only been 2 days and had not been used, however, SKT themes does not offer refunds, so be aware!

UPDATE: After posting my review on trust pilot, the developer commented saying I was the competitor saying my review was a made up story, showing their lack of professionalism. Please see attached image.

Date of experience: May 17, 2024
Arkansas
1 review
3 helpful votes
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SCAMMERS
November 28, 2023

I purchased a theme that I hadnt used yet. It says I have 4 downloads left. I was never told it wpouild expire after a year. I contacted customer service to see if they could help me access it. Very unprofessional. He told me I just needed to repurchase the item. It was $50! I took a screenshot of the chat. He accused me of "blackmail" after I told him I was leaving a bad review.

Date of experience: November 28, 2023
Virginia
1 review
3 helpful votes
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Their Newspaper Theme is not the same as Newspaper X, made by another company. No refunds given. Didn't load properly and s/he wanted by admin sign on info to load it for me. Don't think so. Scammy company.

Date of experience: May 18, 2021
France
1 review
3 helpful votes
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Scam
December 6, 2018

Don't buy i paid 99$ some of there themes are not working and they ask to pay again to get support you suppose to get unlimited prenium support, check pricing section https://www.sktthemes.net/pricing/

Date of experience: December 6, 2018
James A. SKT Themes Rep
over a year old

Here also client denied renewal and kept on asking for support long time after his subscription for all themes expired. Even after offering discounts he denied asking for free support lifetime which is impossible for us.

New York
1 review
3 helpful votes
Follow Susan F.
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Couldn't get a purchased theme to work and requested assistance. Each email was more aggressive and I was called "lame" several times in the email responses. Clearly, this is not a professional setup (most likely someone in their bedroom trying to make a few dollars) I would highly recommend avoiding this company.

Date of experience: May 30, 2018
James A. SKT Themes Rep
over a year old

We asked the client several times to help us by sending us screenshots of the error but she insisted on having it solved ourselves without even knowing how to replicate the error. We asked her temporary access as well to check the issue but were denied. Our honest attempts of helping the client failed and the client became aggressive. As per our terms for an issue to be resolved we do ask access or else screenshots to help replicate the issue for resolution. If that is denied we cannot be held responsible.

Regards,
Support SKT Themes

Oregon
1 review
2 helpful votes
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Since it isn't mentioned anywhere on the site when you buy a theme, be aware that to use a theme you buy from SKT, you must have a "Business Plan" on Wordpress--or you cannot upload it. I discovered this immediately upon my attempt to upload it, and contacted the company to request a refund very shortly after the download--and was refused, despite there being no such explanation on the site. The responder offered a price to host my site and when I turned that down, they stopped corresponding with me. So buyer beware--if you don't have a Business Plan, you should choose a free theme from the Wordpress site.

Date of experience: September 21, 2019
James A. SKT Themes Rep
over a year old

Hi,

We have listed the possible ways to use our themes on WordPress.com in both pricing page and terms and conditions page where it does mention that our themes work with WordPress.com via premium, business and eCommerce plans.

We did offer the client to host his website which he denied.

Our refund policies are also mentioned in both pricing and terms and conditions page.

Client never asked us any pre-sales question before making purchase however we still wanted to resolve it by offering hosting which was denied.

Regards,
Shri

South Carolina
1 review
2 helpful votes
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Dave is awesome!
June 29, 2020

For starters, my background and education is in web development, graphic design and multimedia, BUT that's not my career. I still built my new site and utilized a SKT Theme. MOST things I can figure out myself, but occasionally I run across items I can't. I had a list of a few items not working properly on my site or things that I couldn't figure out. The support from SKT has been wonderful, Dave specifically! He fixed everything properly and quickly. Thank you for all your help! I love love love my site and look forward to continually building it out more! Check it out of you want to yourself at www.greenvillegoodlife.com

Date of experience: June 29, 2020
Florida
1 review
2 helpful votes
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Hey ya'll, I've been subscribed to SKT Themes for over 4 years and man let me tell you... EVERY TIME, I hit a bit of a snag on their theme they were there to help same day. You go on their website, go to support forum and create a topic... BOOM, they're there to help you out pretty quickly. They're always coming out with new themes and plugins. I'm so grateful that I stumbled across their product. Two words... GAME CHANGER! Thanks a lot SKT, you all are the best!

Date of experience: May 19, 2020
Arizona
1 review
2 helpful votes
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Great job
May 19, 2020

Easy to work with, fast reply.it seems like we had everything in place within a week. We have 3 sites, we built 1 ourselves and it took many man hours.
Thanks for the site.

Date of experience: May 19, 2020
Ukraine
1 review
2 helpful votes
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Great support!
September 30, 2021

Great support! I ask for help from time to time. Any problem or question Chris has solved quickly.

Thanks!

Date of experience: September 30, 2021
India
1 review
2 helpful votes
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I firstly like the design of each and every template that SKT Themes provides, especially the latest one i. E. SKT Horoscope. I belong to the nontechnical field so I was willing to purchase a template that has a hassle-free customization process and I found the dream one i. E. SKT Horoscope. As per the documentation, I proceed for customization, and with the help of page builder, I was supposed to do that. Plus I was able to add plugins to enhance the functionality as I was needed.

Date of experience: May 18, 2020
France
1 review
2 helpful votes
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My dealings were with Shri. I paid 300$ for them to make the WP website and then 200$ to add a booking form. They were not particularly fast but I was in no hurry. The communications came with few words from them. As I got more and more into WP I began to realise that the Theme they have made forces you to stick with them. You cannot change their booking form without their input as it is built into their theme. (See Image attached) I have coded HTML before wanted to try WP, which has a difficult but not insurmountable learning curve so when I had queries and problems after the website was uploaded, I had one reply and they offered a video, which did not correspond to the Theme they uploaded. And part of their reply was gobbledygook. (See attached image) I asked again, with what should have been some easy questions for them but instead, I received an email saying they had spent 40 hours on my website (I have my doubts on that) and asked for 400$ more to continue (See attached image). I refused.

I also became aware that if you want certain other functions you have to buy them 50$ a time or more.

I won't ask for a refund as I already know the answer!

I seriously suspect any review that says they offer great support.

I shall now get a WP theme from a reputable company.

Stay away from them.

Date of experience: April 9, 2021
India
1 review
2 helpful votes
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The Best Support Ever!
September 30, 2021

Am a fresher to make websites. I purchased theme from SKT themes. The themes are very easy to edit and also they have a skilled support team

Date of experience: September 30, 2021
Greece
1 review
0 helpful votes
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Fast support
December 15, 2021

Good theme and very fast support in the forum. I will use their themes again if their support continue as good as is now!

Date of experience: December 15, 2021
Florida
1 review
2 helpful votes
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Great Service!
December 27, 2018

First time using SKT. Ive been doing web design for 20 years now; mostly Joomla. They were helpful with any issues I experienced. Would absolutely use again in the future.

Date of experience: December 26, 2018

Overview

SKT Themes has a rating of 3.1 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKT Themes most frequently mention and support team. SKT Themes ranks 51st among Website Design sites.

service
23
value
22
shipping
11
returns
11
quality
20
This company does not typically respond to reviews