Absolute scam. Outdated and buggy themes. Worst experience after over a decade of WordPress development.
The support is super quick. I never wait more than 1-2 days, depending on if there is a weekend in between. They always understand my issue right away and solve it within a short time frame. Great work from all of you. Keep up the good work and support!
Hi,
I recently purchased a template from them and had difficulty setting up the theme as well as how to change things.
Brad not only offered free installation but also went ahead and did those changes for me and guided me to documentation.
I have been a customer of other sites but they also don't provide this level of support.
If you order from this company, you need to read the fine print. Some of their themes do not work. They are scam artists making money by making low budget themes without offering refunds. They are not even based in the United States. Buyer beware!
A great company, whose services we have been using for more than a year! The guys are always polite, prompt and always ready to help solve any problem. We received only a positive response to all our requests and suggestions for improving the site and its work. We are satisfied. We recommend this company!
No one should ever be asking you for admin access unless you are hiring a reputable web site designer. The theme we purchased did not work. We sent several screen shots and videos showing them their documentation does not match the actual theme which sure enough resulted in them asking for wordpress admin access. Hard pass. Go to a more reputable site like Theme Forest.
Which is basically the themes SKT is ripping off anyway. Just go straight to the source where you will have a chance to get your money back. Very clear that all these 5 star reviews are fake.
I've been having some issues with my website, but every time I've asked for help, because I couldn't find my answer in the documentation, I got an answer immediately (which would be the next morning, because of the different time zones we're in). So far all issues got fixed and I'm a very happy customer!
Really Thank You for great support services they will do maximum to adjust their themes. And I think they have really affordable prices to no one will do something like this for this couple of bucks.
www.TomiMika.com
I usually have one or two issues with SKT themes which is normal for any WP theme, the difference is that I contact support & they fix it right away. Shri & Chris are very helpful; I have gotten them to assist me with every site I've designed with their themes. Their themes are very reliable & I exclusively use them now for designing websites for my clients. You can't go wrong with all their themes for $99 + 1 year of support.
I had just bought the new Panaroma Pro Theme and struggling with something on there what I wanted to change. Posted in there forum and got a quick response from Dave, tried a few things and problem resolved. Very happy with the Theme and support :)
I personally loved the restaurant pro theme. Initially, had a slight issue with alignment of our menus but was sorted by support in the less time period. They have value for money and also had a great support team.
Even though i was a bit scared as they had terms and conditions of no refund in place but once i emailed them asking them questions they were very quick to answer and satisfied i decided to purchase a theme.
Boy it has been a wonderful and full of life experience ever since. The options panel uses Customizer which is pretty easy to use and i use a recommended page builder from them to build my all inner pages.
I consider myself lucky to have found them since i had a few hiccups down the line and each time i posted something in their support forum received a courteous reply the same day evening or very next day morning and they answered them perfectly solving each of my problems each time.
Give them a try and they wont let you down.
This is my first time using a theme from SKT Themes to create a website. Due to some special requirements I had for components on the website, I needed the help of the SKT Themes support team a few times. Every time I needed help they were super quick to help me, fix my problems and make any changes I wanted.
Not to forget: The theme (Secure Pro) is also great and offers a lot of possibilities for a modern website.
Best themes we could use for a long time as a developer. They do however have renewals and if you ask them to cancel subscription they do cancel it. However before applying next year's charge they do send emails. If you become lazy they however do not refund as given clearly in their terms and conditions. So do cancel. They do adhere to EU and USA laws and also do not store any personal information. Any information is stored by payment gateways like PayPal or FastSpring as per their gateway laws.
Lastly check their support forum and ping them on forum for any issues and get it resolved within 8 hours.
Simple solution to simple problem. Easy way to get started with building your website quickly. Tons of model website styles to choose from. I built mine in half a day.
I am using SKTTHEMES for more than 1 year. I faced some technical issues and contacted the support team. And I feel blessed to have such type of forum support. They guided me whenever I needed help. They surprisingly provide all time assistance for their clients. I will rate them 5 out of 5 not only because of forum supports but also the features they provided at minimum cost. Therefore I extremely recommend you all to prefer themes from SKT.
Design and development is a process and some of the factors that determines a good themes is planning, team-work, visual communication, organization, prototyping and good customer support. At SKT Themes, its more than that. Clients have never complained about their businesses because they are always professionally represented by cool designs made by SKT Themes. Thumbs up.
I have been working with SKT Themes for over 3 years, either using their themes or have them do sites from designs I provided and used I have only good things to say about them. They meet deadlines, works with full dedication and always fix any issues, provides full customer support that I might have. Great work and a great price!
Customer service of SKT Themes is excellent!
It is also very quick which is great when I'm trying to get something done.
SKT Themes are very attractive,
Professional and easy to use too. Their options in the Pro versions are
Extensive. Thanks, Dave, for your excellent follow through.
Really love this theme! Works great, love the designs and they offer quality support if needed. They always answer to all my questions and to my issues very quickly, professionally and always they give a solution.
Answer: Please connect with us via contact form or via email address given in our website sktthemes.org
Answer: Yes, we purchased a theme and not only received the product, but support as well.
SKT Themes has a rating of 3.1 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKT Themes most frequently mention and support team. SKT Themes ranks 324th among Website Design sites.
Sir we are registered in United States and yes due to the nature of the products we deal with since its not a physical product we do not process refunds. However if you can reach us out to support@sktthemes.com we promise to provide you with full service as guaranteed and written in our website. Our customers have always praised us for our support. Do write us back.