SKT Themes

Good quality themes with multiple options. Great support service as well. Using this services from almost 4 years. Happy and highly recommend

I don't often have issues with my site theme but on the rare occasion that I do, the support from SKT themes is very quick and easy.

Hi SKT THEMES,

Girlie is an amazing theme The support is very fast and accurate. Very easy to use theme. Both the front end and the dashboard are very intuitive and smart. I like it!

I´m using SKT themes since a log time. Always without problems, but sometimes I am such a one... The Support team is quick and does a great job, quick response is normal.

Ich nutze SKT Templates bereits seit langer Zeit. Eigentlich immer problemlos. Manchmal bin ich es höchstens... aber auch dann ist das support Team sehr schnell und kompetent hilfsbereit. Auch eine schnelle REaktion auf Anfragen scheint dort Standard zu sein.

NO INTEGRITY. An update was available for our pro theme, Business Consultant, during our paid year of support. The update was not pushed out to Wordpress, and we did not know about it until after our year expired. We are having problems with the theme and decided to make sure we had the latest update. When we realized an update was released a month before our subscription expired, we asked multiple times to receive the update. They will only do so if we resubscribe for another year. Why would we do that if we didn't get what we paid for the first time? UNFAIR. NO INTEGRITY. WISH SKT THE WORST.

Their reply to this review claims that updates are sent monthly and that I requested help with a broken site after my subscription expired. Both claims are false. I was troubleshooting on my own when I discovered there had been an update during my subscription period. And I only asked for the update that had been available that I missed during that time period... not for help with a broken site. Will share screen shots of my emails if I can in this update.

9/28/2021 UPDATE
SKT Support sent an email questioning my integrity because I had not removed this review after they finally provided the theme update that had been available during my subscription period. My response attached, but I said, "Thanks for the reminder. Integrity on my part makes it important that others see exactly how you handled your customer. So, I will update my reviews to reflect that you finally provided the update that was available before my subscription expired. But, your statement that I asked you to fix a broken site was a lie, and you didn't decide to do the right thing until I wrote the reviews. That's unfortunate and people need to know how you treat your customers. I'll update my reviews today. I hope you do better for others in the future."

Please see the third attachment as my update.

ANOTHER 9/28/2021 UPDATE - SKT Reply to my email
"F*** you b****" (see attached)
I'm not even mad. Just want people to realize what they may get from SKT.

Hi, I dont recommend SKT Themes since they have unprofessional customer services and they dont have necessary information on their web page.

WARNING: Be aware that they store you credit card information and renew every year without your confirmation.

They give unprofessional responses to your e-mails, like: "We are in India. Here in India no one asks for refund." or "What legal?"...

Before expiry date of my renewal I checked SKT web site and my account details and I havent seen any information about the payment, renewal or personal data related information after login to my account details.
Since there is no card information or renwal related information on my personal account details (*** I think they have to mention it explicitly about renewal process or put a link on personal accounts), I dont even know they store my credit card information.

After 1 year they auto renew and take $99 without my confirmation! They said, they sent 3 mails before, but I have only one mail mentioning for renewal on my junk mail. I only used their one theme when I first bought the themes and never used them after. They dont give information about the renewal when you first buy the service or any other information on my order.

I strongly advice you to avoid using SKT Themes since I saw similar and other complaints on web or be carefull.

Anyway, may be I have mistakes not to find renewal mail on my junk, I havent informed that they store my sensitive data and they have already taken the amount, I advice people to be carefull!

NOTE: It is ironic that 4 people commented positive feedbacks after my review. :) As a real SKT customer BE CAREFUL!