For starters, my background and education is in web development, graphic design and multimedia, BUT that's not my career. I still built my new site and utilized a SKT Theme. MOST things I can figure out myself, but occasionally I run across items I can't. I had a list of a few items not working properly on my site or things that I couldn't figure out. The support from SKT has been wonderful, Dave specifically! He fixed everything properly and quickly. Thank you for all your help! I love love love my site and look forward to continually building it out more! Check it out of you want to yourself at www.greenvillegoodlife.com