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Couldn't get a purchased theme to work and requested assistance. Each email was more aggressive and I was called "lame" several times in the email responses. Clearly, this is not a professional setup (most likely someone in their bedroom trying to make a few dollars) I would highly recommend avoiding this company.
Susan F.'s review of SKT Themes earned 2 Very Helpful votes
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I purchased a theme that I hadnt used yet. It says I have 4 downloads left. I was never told it...
No one should ever be asking you for admin access unless you are hiring a reputable web site...
We asked the client several times to help us by sending us screenshots of the error but she insisted on having it solved ourselves without even knowing how to replicate the error. We asked her temporary access as well to check the issue but were denied. Our honest attempts of helping the client failed and the client became aggressive. As per our terms for an issue to be resolved we do ask access or else screenshots to help replicate the issue for resolution. If that is denied we cannot be held responsible.
Regards,
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